Getting good feedback, part XII: making it easy to tell you the truth, the whole truth, and nothing but the truth — and congratulations, Governor Gary!

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In the interests of broad inclusiveness, I try not to delve into politics much here at Author! Author! — no easy feat for someone who has spent as much time as I have writing platforms, let me tell you — but today, I can’t resist cheering a bit: hooray for former Washington Governor Gary Locke, just nominated to be Secretary of Commerce!

I’d been hearing the rumors for some time — in caucus states, the politically-involved tend to talk to one another, even outside campaign season — but I wanted to wait until it was official before I added my congratulations. How pleased am I, you ask? Well, let me put it this way: if I weren’t genuinely happy about this appointment, would I have posted a photograph featuring my now-happily-vanished second chin?

Seriously, Governor Gary, as he is known chez Mini, is precisely the kind of person who ought to be in politics: smart, well-meaning, and actually sincere, a policy wonk whose face lights up when discussing soft timber trade issues. (Don’t laugh; it’s perennially at the top of US-Canadian trade talks.) During his tenure in the governor’s mansion, he positively littered Asia with Washington apples, yet was environmentally-conscious enough to establish himself as “Governor Salmon” — wild ones, that is, the kind that need stewardship to keep from going extinct.

I ask you, writers: is that a nickname that would be even vaguely plausible in a novel? Of course not. So imagine Washingtonians’ surprise when Governor Gary started referring to himself that way, as if he were planning to swim upstream to spawn any minute.

But did we all pay attention to the plight of the endangered salmon? You bet.

I wasn’t kidding about his being a superlative policy wonk. Marvelous choice, President Obama — and a brave one, considering the issues that are likely to come up during his confirmation hearing. Best of luck to all concerned.

Okay, let’s return to our series already in progress. Stop picturing a besuited salmon taking the oath of office from a grizzly bear with a timber wolf nodding meaningfully in the background; it’s time to get back to work.

This will be the penultimate installment of my ongoing series on steps you can take to improve the feedback you get from non-professional first readers. For those of you just tuning in, that’s any pre-publication reader for your book who is not paid (by you or anyone else) to give you feedback. In other words, most of the people to whom you might be thinking of handing your manuscript — and, for the vast majority of aspiring writers, whose query letters have not yet borne fruit, the source of most actual requests to read it.

After I signed off yesterday, I had the strange sensation that some of you still had your hands raised with questions about how to set up a productive feedback situation with an inexperienced first reader. “Whoa, there, baby,” some of you must have been wondering, “haven’t you overlooked something here? I won’t get to set reading guidelines for anyone who buys my book after it is published. What’s wrong with just letting my first readers pretend to be those book-buyers, so I can work with their completely spontaneous reactions?”

Pretty smart question, oh hand-raisers, and one that richly deserves an answer — in fact, an answer with many parts.

In the first place, buyers in bookstores will not know you personally, unless you are one of that intrepid breed of author who stops every soul who passes within a ten-foot radius to pitch her newly-released book. (Yes, they do exist, and it’s a wonder to behold. For a crash course in writerly self-promotion, check out the Bette Midler/Nathan Lane film about Jacqueline Susann, Isn’t She Great? It’s not the best-constructed movie ever made, but it is stuffed to the gills — sorry, Governor Salmon — with great ideas for book promotion.) Therefore, your target audience members’ reactions, unless they happen to meet you at a book signing or write reader reviews on Amazon or someplace similar, will forever remain a mystery to you.

Your first readers, on the other hand, do know you, and presumably are counting upon interacting with you in future social situations. Sheer self-interest, basic politeness, and the off chance that they actually LIKE you will probably make them want to be considerate of your feelings.

Which, as we’ve been discussing, automatically renders giving honest critique even of excellent writing much harder for them. The perceived necessity to be tactful is going to kill pretty much all of the spontaneity of their reactions right off the bat.

Second, a non-professional first reader is, as I have been pointing out throughout this series, doing the writer a great big favor, particularly if she is also a non-writer. Other than the pleasure she may derive from reading your doubtless charming prose and the I-got-there-first gloating rights several years hence when your tome hits the bestseller lists, he’s unlikely to get much out of the unquestionably difficult task of figuring out how a manuscript could be improved and conveying those suggestions gently to a possibly extremely sensitive author. (As opposed to professional readers, who tend to be paid to give feedback on manuscripts, or members of writers’ groups, who are receiving critique in return.)

Good first readers are charming, generous people who deserve every piece of assistance a writer can give them. So it is only fair to let them know in advance what kind of critique you are hoping to see, isn’t it?

Third, and perhaps most importantly, the response of readers who buy your book will, by definition, come after it is too late for you to revise it prior to publication.

By contrast, your first readers are giving you feedback early enough in the process to influence the book before it goes to press and, if you’re being strategic, before agents or editors see it at all. The better their feedback is, the easier it is for you to incorporate — and the more specific your questions can be at the outset of the reading process, the more likely you are to receive substantive, useable feedback.

To that end, I advised you yesterday to give your first readers a list of questions, preferably in writing, before you entrust them with your manuscript. That way, the readers will know what to be reading for; you will get your most important questions answered, and less experienced first readers will have the guidance they need to keep from floundering about in the text, desperately searching for something helpful to say.

That’s a whole lot of birds with one relatively small stone, isn’t it?

So far, I have presented following this advice as requiring merely effort, honesty, and advance planning to pull off, but to be completely honest, that’s only the beginning. In practice, successful first-reader wrangling also requires a fair amount of chutzpah. Far more, in fact, than simply shoving a manuscript at a willing friend and murmuring some gentle platitudes about hoping he enjoys reading it.

Why so much more? Because it requires not only taking one’s own writing seriously enough to demand constructive feedback — as opposed to the more frequently-heard vague murmurs of, “Oh, it’s great.” — but putting one’s wee foot down and insisting that other people take it seriously as well.

Personally, I find doing this empowering, but over the years, quite a few of my loyal, intelligent, talented advisees have informed me that they find this last tip far and away the most distasteful of the lot. They consider it pushy, if not downright presumptuous: empathetic souls that they are, they feel that creating and handing over such a list implies doubt about their first readers’ reading ability, if not actual intelligence.

To put it more bluntly than they usually do, they believe that only a moron would not understand without being told the fundamental difference between valuable input that might help a writer revise a manuscript and a dismissive, “I liked it,” or between a close read by a smart person who expects to be questioned about her opinion and a casual skim by someone merely curious about what his cousin has been working on in his spare time, or even between substantive feedback and “Oh, I hated that part.”

In other words, they believe that everyone who might conceivably read their books will think like a writer, not like a reader — and like a writer intent on revision to boot. That’s a mistake, because the demands of revision are far from intuitive. There are plenty of brilliant readers who have absolutely no idea what kind of information a reviser might find helpful.

Unless, of course, the feedback-seeking writer tells them.

If any admonition beyond Just tell me what you think still feels overly dictatorial to you, consider this: there is not a literary contest in the world that does not provide written instructions to its judges on how to evaluate contest entries. Screeners at agencies are almost invariably handed lists of desirable traits to seek as they read through submissions, as well as lists of criteria for instantaneous rejection, as are editorial assistants at publishing houses.

Which begs the question: if experienced professional readers work along pre-set guidelines, how can amateur readers possibly be expected to perform the same task without similar assistance?

Think about that one for a while. I’ll ponder the future of wild salmon while I wait.

For the reader who is not also a writer, the obligation not only to point out problems but to suggest viable solutions can be completely overwhelming. Giving a list of thoughtful, specific questions for a first reader to keep in mind will decrease everyone’s stress levels.

Besides, you do have some questions about the text you would like answered, don’t you, some fears you would like allayed? Chances are that you do. Unless a writer is a dyed-in-the-wool narcissist incapable of considering the possibility that anything he created is less than perfect in every way, he usually has some idea of where his book’s strengths and weaknesses lie. Pointing the reader toward them in advance will make it okay for her to comment upon these parts, rather than politely avoiding any discussion of them.

Yes, it happens. Often.

Even just one or two questions will help get the feedback flowing — but don’t feel compelled to use the same set of questions for every first reader. Specialize. What problems will THIS reader be most likely to catch, and where will it best serve you for THIS reader’s knowledge and/or creativity to be concentrated?

Such requests tend to be especially well received if you are clever enough (and I know you are) to couple very pointed suggestions with compliments on the reader’s personal strengths:

“You’re always so good at foreseeing plot twists in movies — what do you think I could do to make my book’s plot more astonishing?”

“You’re the best cook I know. I would really appreciate it if you would keep an eye out for sensual details that did or did not work. Did I bring in the senses of smell and taste enough?”

“My protagonist is an accountant, just as you are. Would you mind making a note on anything she does that seems unprofessional to you, or if the way her year unfolds, particularly during tax season, seems implausible? If you could keep track of the relevant page numbers, that would be great.”

“The last agent who saw this said it was about fifty pages too long, and I know from going to movies with you what a good sense you have for when a scene has gone on too long. t would be really helpful to me if you could tip me off about where the plot seems to drag a little.”

“Look, I’ve never done time, and you have, so I would love your feedback on what is and isn’t realistic in my portrayal of prison life.”

That third one made the hair on the back of your neck wiggle, didn’t it? Yes, what you thought as soon as you read it is in fact accurate: few first readers will make notes of the pages where they have spotted problems unless the feedback-seeking writer asks them in advance to maintain such a list.

Remember what I said earlier about the practicalities of giving good feedback not being intuitive? I’ve seen first readers mention proofreading problems without citing page numbers.

Oh, you may laugh, but think about it: why would a reader be aware that saying, “There are misused semicolons on pages 8, 22, 68, 104, and 203,” will be a suggestion far less time-consuming for a writer to implement than, “You don’t always use semicolons correctly or consistently,” if she’s never seen a manuscript before? Since manuscript format differs in so many ways from book format (and if that’s news to you, I urge you to proceed with all possible speed to the MANUSCRIPT FORMATTING 101 category on the archive list at right), how is she to know whether what looks strange to her is important enough to risk offending the writer by mentioning?

As the feedback-requester, it is the writer’s job to make her role clear to her. Not only will being clear and specific about your expectations result in better critique, but it will render your first reader’s task more pleasant.

Your first reader is entitled to courtesy, after all: here is a wonderful person who has — for reasons of friendship, bribery, or idle curiosity — agreed to devote many, many hours of her time to giving your manuscript a good, hard reading. She has let you blandish her into that most difficult and dangerous of tasks, telling the truth to a friend.

And if that’s not an occasion for sending some flowers, I should like to know what is. Not only to be polite, but to be instrumental: if this first reader turns out to be a great feedback-giver, won’t you want to use her for your next book, too?

I honestly will wrap up this series tomorrow; turns out I had more to say on the subject of stressed-out feedback-givers than I had thought. Best of luck throughout the confirmation process, Governor Gary, and everyone, keep up the good work!

Getting good feedback, part XI: this above all things, to thy own self be true, or, would it kill you to ask for what you want?

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As I was working on yesterday’s list of hints on how to prepare first readers to give you the feedback you want within a reasonable period of time, I sensed some puzzled silence from those of you who have never solicited non-professional feedback outside a writing group. “Why is she setting up so many restrictions on who would make a first reader?” I’ve heard some of you muttering over well-bitten fingernails. “Why is she advising building as many fail-safes into the exchange as one might expect in your garden-variety nuclear test facility?”

In a word: experience.

I’ve seen a lot of manuscript exchanges go sour, for a great many reasons. As little as we writers like to admit it, one of the most common reasons for negative feedback situations is the undeniable fact that it’s tough to hear the unvarnished truth about your own work, particularly, as is the case for the vast majority of aspiring writers, if it’s the first time you’re dealing with text-based critique.

Let me resort to an anecdote to help us understand why.

Those of you who have been stopping by Author! Author! for quite some time now may remember how back in autumn, 07, when I was couch-bound with mono — no, I had not been snogging 15-year-olds in my spare time; I didn’t catch the chicken pox until I was an adult, either –my SO decided that it would be a good time to adopt a new cat. Because reclining while slowly petting a nervous animal was about as much exercise as I could muster, I feebly agreed. Because we like pets with a past, he trolled the local animal shelter for a kitty down on his luck, bringing home the largest, filthiest feline I had ever seen: matted fur, crusted eyes, snaggle-toothed.

We thought at the time that he was probably orange, but it was a good month before we were sure. It was hard to fault him for it, though: he’d had too hard a life to pay much attention to the niceties of hygiene. He’d been a semi-feral kitten, living on the streets, when he was nabbed and taken into captivity, then was adopted by some fickle people who apparently dumped him back at the shelter as soon as they heard just how much dental work he was going to need. (We swallowed a few times when the vet broke the news, too, but who needs a retirement fund?) He’d been cringing his way through months in a 4′ x 5′ room with fifteen other cats before my SO brought him home and gave him a much-needed bath.

Small wonder, then, that all he wanted was to curl up on my red flannel pajamas and wonder where it had all gone wrong.

In time, the kitty calmed down and began cleaning himself again, an activity he’d apparently abandoned while incarcerated. Gradually, as he wore away more and more of his layers of grime with his tongue and I with my brush, he became shiny, even fluffy. After we’d had him for a few months, he looked up at me while I was brushing him, and I realized that he had very pretty eyes. It had merely taken months of care and security before he could show them off. Now, more than a year and some hefty dental bills later, he’s quite an attractive cat.

Being me, I can’t ponder his quite remarkable transformation without thinking what a good parallel it is for editing a manuscript — and why writers new to the process are so often defensive about it.

Trust me, freelance editors see some pretty mangy manuscripts: the trick is often to see potential under the matted fur, because much of the time, the problem isn’t a lack of talent or inventiveness, but of structure. Or of a writer’s not having completely found her voice yet — no matter how inspired a writer new to the craft might happen to be, it’s exceedingly rare to discover it in the first draft of one’s first book. Or even simply not knowing how a manuscript should be formatted.

The point is, while the basic elements of a good book by a talented writer may be there, a rushed reader — like, say, Millicent the agency screener — may not notice it.

Which is, as we have so often discussed, a real problem for aspiring writers, who all too often assume that if the constituent parts are there, the agent of their dreams is going to be willing to overlook any cosmetic problems. There’s a reason this expectation lingers: in days gone by, agents and even editors at major publishing houses had the time to take a comb to a manuscript that showed promise, to groom it for the big show. Now, unfortunately, writers are expected to make their work camera-ready unassisted by the pros as a prerequisite for beginning the process of working with an agent or editor, rather than the goal.

While there are undoubtedly some agents and certainly many editors who give good editorial feedback to writers AFTER those contracts are signed, the agent or editor who gives concrete feedback to a rejected manuscript is rapidly growing as extinct as a bespectacled dodo speaking Latin and writing in cuneiform on the walls of a pyramid.

As, no doubt, those of you who have been query and submitting for a while are already aware. The same practice often comes as a shock to those new to being asked to submit all or part of a manuscript, however.

Due to the sheer volume of submissions, it’s not even vaguely uncommon for a writer to receive the manuscript with no more indication of why than a polite Sorry, but I didn’t fall in love with this. Sad, but true, alas — and thus it’s not the most efficient use of your energies to resent an obviously form rejection when it is sent to you.

How do I know that some of you out there have been wasting your precious life force on trying to read deeper meaning into old chestnuts like It doesn’t meet our needs at this time or I don’t feel I can sell this in the current tight market?

Call me psychic. Or just experienced in the many ways that good writers can come up with to beat themselves up.

But how on earth is a writer to know what needs to be changed before a book looks yummy to the folks in the industry? By seeking out feedback, that’s how.

A genuinely insightful feedback-giver can be a real boon to a manuscript, helping it become both better artistically and more marketable. Slowly, gradually, and often much to the writer’s chagrin, it’s possible to comb the snarls out of the text, to reshape the beast into something closer to the carefully-groomed animal an agent or publishing house would expect to see. Every so often, editor and writer alike are stunned when something of startling beauty emerges.

The thing is, there are some types of manuscript tangle that are almost impossible to work out alone, or even to spot. Just as it is hard to see (without special mirrors, at least) the back of one’s own head to check for wayward tangles, a writer can’t always see the snarls remaining in a manuscript she has been polishing for a while. A kind outsider with a good comb can help reveal the beauty underneath the problem, but to do so takes courage: one runs the risk of being scratched by a fearful or over-sensitive writer.

A careless outside observer with a heavy touch and a lousy comb, however, is just going to send the writer scurrying under the nearest couch, yowling. Unfortunately, pretty much every writer who has ever tried to cajole useful feedback from a non-writer — or a tactless writer, for that matter — already knows what that feels like.

You could, of course, always pay a freelance editor to run through your work with a fine-toothed hacksaw before you submit it to an agent, publishing house, or contest, but I’ve noticed that most aspiring writers are reluctant to shell out the dosh for this service. Quite understandable: after all, pretty much everyone who has had the self-discipline to write an entire book did so while living on the hope of other people paying to read it; to most writers, the prospect of paying a reader to struggle through their prose is pretty distasteful.

Come on, ‘fess up.

And even though I make a hefty chunk of my living being paid to do precisely that, I’m going to be honest with you here: most editors at major publishing houses, when asked at conferences if getting professional help is necessary, will get downright huffy at the notion. Good writers, they will tell you, need no such pre-submission editorial help.

Sounds very noble, doesn’t it?

Until the 50th time you hear this exchange, when it dawns upon you that perhaps at least some of these editors hear the question not so much as a call to voice their opinions on the tenacity of talent as a critique of their ilk’s propensity to perform line editing. (A word to wise conference-goers: quite a few editors get cranky at the mention of the fact that they do a whole lot of things other than edit these days. Don’t bring it up.)

But think about it: in order for the contention that good writers do not need editorial assistance to be true, a good writer would have to be someone who never makes grammatical or spelling mistakes, is intimately familiar with the strictures of standard format for manuscripts, has a metronome implanted in her brain so that pacing is always absolutely even, has never written a bad sentence, plots like a horror film director…in short, such a writer would have to have an internal editor running around her psyche powerful enough to run Random House by telepathy.

That’s not a good writer; that’s a muse with her own editorial staff. For those of us who have not yet had Toni Morrison surgically implanted in our brains, blue pencil in microscopic hand, an extra pair of eyes can be very helpful.

However, if you are not getting feedback from someone who is being paid to do it (i.e., an agent, editor, writing teacher, or freelance editor), or members of a writing group with experience working on your type of book, or a writer in your chosen genre — which is to say, if you are like 99% of feedback-seekers in North America — then you are almost certainly going to be seeking feedback from first readers who have no previous experience in manuscript critique.

Which means that it’s not a particularly wise idea to make the first-time critiquer guess what kinds of problems to look for or how to point them out when he does. When the writer does not set out ground rules to guide inexperienced first readers, trouble usually ensues.

All of which is a long-winded way of reintroducing a subject I broached yesterday, the single best thing you can do to head off problems before they start: giving your first readers WRITTEN directions for how to give you feedback.

Ideally, these directions will include a list of specific questions you would like answered about the reading experience. Providing a brief list of written questions may seem a bit pushy at first, but believe me, if your reader finds herself floundering for something to say, she will be immensely grateful that you gave her some advance guidance.

And you, in turn, are far more likely to receive the kind of feedback most helpful to you than if you remain politely mum. Bringing your expectations into sync will substantially raise the probability of the exchange being positive for everyone concerned.

Coming up with specific questions will also force you to figure out what you in fact do want from your first readers. You may discover, for instance, that you actually do not want a critique of the text; maybe you want support instead. Maybe you want recognition from your kith and kin that you have completed a project as major as a book.

Stop sniggering. This isn’t as uncommon a desire as you might think; freelance editors see it all the time. As desires go, it’s a pretty harmless one — unless the writer is not up front about it.

Why? Well, if the writer was seeking praise, and the reader thought he was looking for constructive criticism, both parties will end up unhappy. If the writer is actually looking for some version of Wow, this is the greatest book I have ever read, quite possibly the most magnificent expression of the human spirit ever produced! even extremely positive constructive criticism like I really enjoyed this, but I noticed that the pace slowed down quite a bit in Chapter 10 can be soul-lacerating.

If you feel this way, it is important to recognize it before you hear ANY feedback from your first readers. This will require you, of course, to be honest with yourself about what you really want and set realistic goals.

Hint: I want for Daddy to say for the first time in my life that he’s proud of me might not be the best reason to hand dear old Dad your manuscript. But I want the experience of my work being read closely by someone I know is not going to say anything harsh afterward is every bit as praiseworthy a goal as I want someone to tell me how to make this book marketable.

The trick lies in figuring out precisely what you want, finding a person who can deliver it, and asking directly to receive it.

And if that sounds like Miss Lonelyhearts advice to you, there’s an excellent reason: everyone is looking for something slightly different, so the more straightforwardly you can describe your desired outcome, the more likely you are to get what you really want.

There’s no need to produce a questionnaire the length of the unabridged OED, of course, but do try to come up with at least three or four specific questions you would like answered. Ideally, they should not be yes-or-no questions; try to go for ones that might elicit an essay response that will provide you with clues about where to start the revision. Perhaps something along the lines of:

Did you find my main character sympathetic? Would you please note any point where you found yourself disliking or distrusting her/him/it?

Was there anyplace you found your attention wandering? If so, where?

Was it easy to keep the characters/chronology/list of who killed whose brother straight? Were any two characters too much alike?

Would you mind placing a Post-It note in the text every time you stopped reading for any reason, so I can recheck those sections for excitement level?

Would you mind keeping a list of plot twists that genuinely caught you by surprise? Would you also note any of plot twists that reminded you of another book or movie?

When in doubt, err on the side of customizing your requests as much as humanly possible. Remember, the feedback is for YOU, not for anyone else, so ask about what you genuinely want to know, rather than what you think a generic author might want to hear. And if you are feeling insecure about hearing substantive critique, it is completely okay to say:

Look, this is my baby, and I’m nervous about it. Yes, I would love it if you flagged all of the typos you saw, but what I think would help me most is if you told me what is GOOD about my book.

What will most emphatically not work — and again, I’m predicting this based upon decades of observing writers trying to elicit good feedback — is expecting a first reader to guess that you’re nervous, or that you don’t want to hear about punctuation problems, or that you just want someone to tell you that you have talent. While an experienced first reader might anticipate that you might be harboring some of these common desires, it’s unreasonable to expect someone new to reading manuscripts (as opposed to books) to act as your psychologist.

I cannot emphasize too much that it is PERFECTLY legitimate to decide that you actually do not want dead-honest critique, provided that you inform your first readers of the fact in advance. If upon mature reflection you realize that you want to show your work to your kith and kin in order to gain gentle feedback in a supportive environment (rather than in a cut-throat professional forum, where your feelings will not be spared at all), that’s a laudable goal — as long as neither you nor your first readers EXPECT you to derive specific, informative revision feedback from the experience.

“Don’t worry about proofreading, Sis,” you can say. “I have other readers who can give me technical feedback. Just enjoy. Unless you’d prefer to wait until you can support me by buying a copy in a bookstore?”

If you want to be a professional writer, however, you will eventually need to harden yourself to feedback; as I’ve mentioned earlier in this series, the rather commonly-held notion that really GOOD writing never gets criticized is a great big myth. Not only does professional writing routinely get ripped apart and sewn back together (ask anyone who has ever written a newspaper article), but even amongst excellent editors and publishing higher-ups, there will always be honest differences of opinion about how a book should unfold.

So the sooner you can get accustomed to taking critique in a constructive spirit, the better.

And the happier you will be on that dark day when an editor who has already purchased your manuscript says, “You know, I don’t like your villain. Come up with a different one, and have the revision to me by the end of next week,” or “You know, I think your characters’ ethnicity is a distraction. Instead of Chinese-Americans from San Francisco, could they be Irish-Americans from Boston?” or “Oh, your protagonist’s lesbian sister? Change her to a Republican brother.”

You think these examples are jokes? Would you like me to introduce you to the writers who heard them first-hand? Would you like me to point out the published books where taking this type of advice apparently made the book more commercially successful?

“But Anne,” I hear some of you say, “didn’t you say earlier in this very post that I can set up the terms of a feedback situation so I do not have to hear really draconian editorial advice? How will telling my first readers that I want them to reassure me first and foremost prepare me for dealing with professional-level feedback?”

Good question, anonymous voices: chances are, it won’t. But one doesn’t learn to ski by climbing the highest, most dangerous mountain within a three-state radius, strapping on skis for the first time, and flinging oneself downhill blindly, either.

Here’s a radical idea: use your first readers as a means of learning how you do and do not like to hear feedback, not merely as a device to elicit feedback applicable to the book in question. Learning to be grateful while someone with a comb yanks on those snarls in your book can take some time.

Try using it as an opportunity to get to know yourself better as a writer. Yes, a professional author does need to develop a pretty thick skin, but just as telling a first-time first reader, “You know, I would really prefer it if you left the pacing issues to me, and just concentrated on the plot for now,” will give you feedback in a form that’s easier for you to use, so will telling your future agent and editor, “You know, I’ve learned from experience that I work better with feedback if I hear the general points first, rather than being overwhelmed with specifics. Would you mind giving me your feedback that way?”

Self-knowledge is always a good thing, my friends. And why do we show our work to first readers if NOT to get to know ourselves better as writers?

More thoughts on the subject follow next time, of course. Keep up the good work!

Getting good feedback, part VII: clarifying those expectations, or, has my watch stopped again?

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Is it me, or are people who take even the slightest, most veiled criticism of their work as either deep personal insults or as proof positive that they should scrap the entire thing and start again rather, well, annoying?

Perhaps they are not to the general populace, but I’m sufficiently annoyed today to let you in on a little trade secret that we professional feedback-givers seldom admit in mixed company: for subtle critiquers, both forms of over-reaction are kind of insulting. Why bother to formulate a nuanced analysis of a work if its creator is simply going to blow up or be plunged into the depths of despair? With someone unskilled in the fine art of accepting feedback, the critiquer is in a no-win situation.

While I’m telling tales out of school, let me add that professional feedback-givers aren’t all that crazy about another species of feedback-taker: the one who doesn’t kick up a fuss upon getting critique, because he has no earthly intention of incorporating it. He either cherry-picks what he wants to hear from the feedback, blithely ignoring what doesn’t fit in with what he had already decided to do (or, even more often, not do), or simply doesn’t listen. In this case, too, the feedback-giver is left feeling that she might as well have saved her breath.

Especially when she’s staring at the next version and notices that none of the problems she pointed out last time have been fixed.

What feedback-giving crisis prompted this extended lament, you ask? Let’s just say that the World’s Worst Landscaper™ has really been getting on my nerves for the past few days. The photo above shows the current state of a wall and steps that are now in the process of being torn down and reconstructed for what I believe is the seventh time since last April. That pile of rocks you see is atop what was through Valentine’s Day a bed filled with burgeoning bulbs and other mildly decorative plant life, now demised. And when I happened to glance up from an editing project yesterday, I noticed someone tearing down yet another wall that no one had ever mentioned touching again. I had to dash outside to keep my favorite rosebush and the cat buried under it from being dug up and summarily discarded.

Talk about deconstruction.

But that’s not what you thought I was talking about at the opening of this post, was it? I would bet a wheelbarrow full of the abundant rock lying all over my yard that some of you, at least, just assumed that I was complaining about writers defensive about their work.

Well, I must say, I can’t blame you for leaping to that conclusion: writers in general (and aspiring writers in particular) are legendarily touchy — at least according to agents, editors, and any first reader who has tried to pass along a couple of suggestions to an ostensible feedback-seeker who secretly only wanted to be told that his work was the best collection of sentences ever produced in the English language; the rest of the scribblers worldwide might as well turn in their printer ribbons now.

I’ve got bad news for writers harboring this yen: from a professional point of view, there is no such thing as a manuscript that’s beyond critique.

Actually, this mythical beast doesn’t really exist for most good readers, either — have YOU ever met a published book that you didn’t think could use an alteration or two? — but professional readers are far more likely than other people to see the same manuscript twice. Given that reality, those of us who are devoted to trying to give useful feedback to writers are often left wondering: where does that astonishingly common aspiring writer’s daydream where the first reader hands back the manuscript the day after receiving it, exclaiming something along the lines of, “I stayed up all night reading this; I just couldn’t put it down. Don’t change a word!” come from?

You’re familiar with that daydream, right? It’s the first cousin of the one about the brilliant book written in secret, without the author’s revealing so much as a syllable of it to any eyes other than the faithful raven perched on the bust of Pallas above the chamber door (and if that last line didn’t make you either smile or groan, I’ve got a bone to pick with your high school English teacher), wowing the first human being to clap eyes on it — usually an agent or editor, in this fantasy — so much that it is snapped up and published without so much as the odd gerund altered. Not only does no one ever dare ask the author for revisions, even minor ones, but all of the normal rules of publishing dissolve into a mist before this august volume. Everything else in the publisher’s print run is shunted aside so that the book can come out within the month. Listing on the New York Times’ bestseller list and genteel protests that the writer never dreamed that her book would ever be so popular (“I wrote it because this was a story I just had to tell, Oprah!”) follow a week after that, and the writer is a household name by Christmas. When platoons of literary-minded interviewers trample down the overnight sensation’s shrubbery to ask neighbors how it feels to live next door to a national treasure, the local gossip is so flabbergasted that he sounds like the person whose block watch captain was just arrested as a serial killer: “Well, I just had no idea. She seemed so normal.”

You do realize that it doesn’t work that way, right?

Don’t be embarrassed if you didn’t — or if you thought, as so many aspiring writers do, that if a book is any good, it will inevitably get snatched up right away; therefore, if yours didn’t, it must not be very good. These are extremely pervasive misperceptions, harmful not only because they encourage writers to harbor unreasonable hopes that will be dashed even if they end up landing an excellent agent and selling their books to the best conceivable publisher, but because they place an amazingly heavy burden on the writer to produce perfect prose on the first draft.

Just doesn’t happen.

If you ever happen to meet an author who actually does produce perfect first drafts, will you be kind enough to introduce me? Because, frankly, I’ve never met one. And even if I did stumble on this to-be-envied freak of nature, I would still expect to hear her grumble about her agent and/or editor’s revision requests — because, I assure you, even Ms. Perfect Composer is going to receive them.

Okay, the volume of disbelieving guffaws has grown so tumultuous over the last couple of paragraphs that I can no longer ignore it. “But Anne,” some of you huffers cry, “that’s ridiculous. If an agent or editor didn’t already like a manuscript, why would she sign its writer? And if she does like it, why would she want it changed?”

Those are clear, direct questions, oh guffawers, and they certainly deserve a clear, direct answer. How I wish that I had one to give you, but at the risk of repeating myself, it just doesn’t work that way.

The fact is, a well-written book is not necessarily a book that an agent can sell to her already-existing contacts in the current market, nor a book that an editor can successfully push through an editorial committee and acquire. It’s not necessarily a tome that booksellers will instantly recognize as appealing to their customers, or one that browsers in bookstores will knock one another over to stand in line to buy. And even if the book in question is simultaneously all of those things — which it has to be, for the publishing world to consider it a success — every single individual who helps the writer bring it to publication will have — and express — his personal reading preferences about it. Unless that writer self-publishes, she’s going to need to take all of that feedback into account.

Since I may already have depressed some of you into a stupor, I shan’t even bring up what the marketing department might want a writer to do to the manuscript prior to publication. Suffice it to say that the book is almost certainly going to read differently in its published form than it did when the writer first approached her agent.

I can feel some of you clinging to that almost in the last sentence, can’t I? “But Anne,” a hopeful few point out, “it’s possible that my book will be the exception, isn’t it?”

Well, yes, it is possible, in theory. It’s also theoretically possible that you will win the lottery, give birth to sextuplets, and get struck by lightning, all on the same day. It is, however, extremely unlikely.

How unlikely, you ask? Well, let me put it this way: if I had a quarter for every writer who believed himself to be the exception to this particular rule, I wouldn’t have to win the lottery; I would be the richest nit-picker on the planet. Queen Elizabeth II would be hitting me up for loans. If I had a dollar for every superb writer whose agent or editor told her, “I love this book — now change it radically,” I would buy a small island in the South Pacific and establish the world’s first combination writers’ retreat/tap-dancing school for dolphins. And if I had five dollars for every writer who has ever heard, “I love your writing — could you give me less of it? How about cutting about a hundred pages from your perfectly delightful book?” I would…well, I don’t know what I would do after I commissioned fine Persian rugs for every drafty kitchen in Canada, but I’m sure that I’d think of something.

Yet hope is a stranger to the strictures of probability, isn’t it? One or two of you are still thinking that your manuscript is that 1 in 100,000,000 that will astonish us all. “Okay, so maybe the odds are a trifle long,” those dreamers concede. “But if clinging to that rather remote hope helps me keep moving forward with writing and submission, what’s the harm in my stubbornly refusing to apply my math skills to this particular situation?”

Apart from causing your future agent to go bald from pulling her hair out in frustration, you mean? Well, let’s me see…one common type of harm involves getting one’s hopes dashed, taking the small handful of rejections (or even just the first) that prove one’s manuscript isn’t the exception one thought it was as proof positive that one should just abandon any further attempts at submission. Another type leaves the writer so unprepared for critique of any kind that the slightest hint for improvement causes him to deconstruct his manuscript down to its very foundations and begin again. A third prompts the feedback-receiver to stomp away from the feedback-giver in a huff, or causes him to stuff his fingers into his ears, merrily whistling until the critiquer gets tired of fighting to be heard and just goes away.

Any of these behaviors sound familiar? They should: they’re precisely the behaviors I pointed out above, the ones that drive good feedback-givers nuts, because they imply that it never occurred to the writer that in producing a book, he would need to please anybody but himself.

Hadn’t thought of it that way before, had you, oh guffawers?

But once you accept the proposition — as every writer who intends to make a living at it must — that it’s part of a writer’s job to accept and incorporate feedback, then you can start to regard good critique as what it actually is in the professional reader’s world: a compliment to a writer’s talent. Because, really, would it be worth a feedback-giver’s time and energy to convey suggestions to a writer who wasn’t gifted and professional enough to use them to improve the book?

In order to work well with first readers — be they agents, editors, contest judges, or that constantly-reading coworker who has expressed interest in seeing your manuscript — that you are indeed worth the effort who ever walked the planet, though, you’re going to need to do more than write a good book. Even if you happen to be both beloved of the Muses and the best natural handler of constructive criticism ever born, you’re going to need to learn how to ask for useful feedback — and mean it.

Up until now in this series, we’ve been concentrating on the problems poorly-selected non-professional first readers — i.e., critiquers of your work who are neither freelance editors, agents, editors at publishing houses, or paid writing teachers — might have in giving feedback. Now, let’s take a gander at some of the more common frustrations feedback-seeking writers encounter, with an eye to figuring out how the writer’s way of making the request for critique might have influenced the outcome.

Of course it doesn’t sound like fun. Eliciting good feedback is hard work.

If you’ve already tried to drum up some useful critique, you’ve probably already encountered the enthusiastic friend who begs to read your manuscript…and then never mentions it again. Practically every serious writer has run into this one at some point. Or the second most common, the person who takes 6 months to read it, then hands it back with no more complex commentary than, “Oh, I liked it.” Or the reader who concentrates so hard on the minutiae (rending his garments and exclaiming, “The way you use commas is INFURIATING!” for instance) that he has nothing to report on the big picture.

“Forest?” he says, gaping at you as though you were insane. “All I saw was a single tree.”

You don’t need the chagrin of any of these outcomes, frankly, but the frustration is not the only reason such interactions hold little value for the writer. Even when such first readers do produce useable feedback, the manner of delivery often renders it either too soft-pedaled, too vague, or too harsh, or simply too late to be of any practical value.

Yet to be fair, most of the time, it isn’t precisely the first-time critiquer’s fault: these outcomes are usually the result of the writer’s not having selected readers carefully and/or not having set firm desiderata for feedback. You owe it to yourself — and the good first readers you will be asking to have faith in you — to invest the time in doing both.

Time is the operative word here, isn’t it? Even gearing up to submit your work to another human being is stressful for most writers, much less waiting to hear back. It’s nigh-impossible to explain to non-writers, but the period preparing to send work out to agents and editors can leave a writer as raw and sensitive as the time while she is waiting for a reply on a submission.

Which is another good reason to select your first readers with care, rather than just handing your baby to the first person that asks. Even when a spate of rejections may well have left you simply dying for someone — anyone, please! — to show an interest in reading your writing, it’s not a good idea to give in to that impulse without first giving the matter some extended thought.

What I am about to suggest may come across as downright prosaic, but I assure you, adding this one step to the feedback-solicitation profess can save a writer weeks or even months of teeth-gnashing and garment-rending whilst awaiting feedback:

Make sure your potential reader has time already available in his schedule to read your manuscript BEFORE you hand it off.

This is not a rude question; actually, it’s rather considerate to ask before you start handing over pages. If the reader cannot estimate a reasonable return date, thank him and move on to another choice.

I know, I know, we all wants to believe that every human being is going to be overjoyed to read our work. But the fact is, a critique-providing first read is not the same experience as reading a book for pleasure — yet far, far too many of us pretend that it is when handing our books to someone who has never given a writer feedback before.

Come on, admit it: even writers read differently for pleasure and for analysis; it’s the nature of the beast.

Reading to spot problems is considerably more time-consuming than other kinds of perusal, not to mention more stressful for the reader — and that will be the case even if the reader does not also have to worry about couching his feedback in ways that will preserve the intimate relationship between you. (For lively reader debate on this last point, I would highly recommend reading the comments on an earlier post on this topic.)

Remember, your first readers are doing you a favor, donating their time to the good cause of furthering your writing career. Even if you are giving them an advance peek at the next DA VINCI CODE so they can say they knew you back when, agreeing to give you feedback is a significant responsibility. Treat their time with respect.

It may seem counterintuitive, but setting some boundaries in advance is one of the better ways to pull that off. As in:

Ask your feedback-giver BEFORE you hand over the manuscript if you can schedule a date for her to return it to you, one that will work within her already-existing rubric of commitments.

Yes, I know: setting even a loose deadline makes it seem like an assignment, rather than a favor, but let’s not kid ourselves here: from the writer’s perspective, it is an assignment, as well as a favor. You honestly do want to hear back within a reasonable period of time, don’t you?

Being wishy-washy about the fact that you honestly do want feedback enough to stay up at night, nibbling your fingernails down to the quick because you’re terrified what your first reader might say, is not the kind of information you’re going to want to spring upon your kind friend as a surprise after the fact.

If you’re unsure why, please go back and re-read the litany of resentments at the top of this post.

Pick an actual date, rather than just saying, “Okay, I’ll expect that back in three weeks.” It’s far more difficult to follow up on a vague understanding than a specific commitment. If your potential first reader hesitates at all, ask him to suggest a date that seems reasonable, then add a week to it.

Obtain timing information even if — and perhaps even especially if — someone has expressed an interest in reading your manuscript simply out of friendship, family feeling, or curiosity. In my experience, such people, while kind and encouraging, frequently do not realize just how much time it takes to read a manuscript carefully – or even that the task is going to be any different from reading any book at the library. Often, these folks end up not finishing it at all or giving inadequate feedback, just because they did not budget sufficient time to read well.

Also, if you ask for this information courteously up front, you will have given yourself permission to take advantage of my next tip:

A week or so before the agreed-upon return date, send a polite reminder e-mail or drop a friendly note to your first reader, asking if he will find it convenient to finish the book in time for your meeting. If he says no, chuckle understandingly and set up a new date.

No, this isn’t nagging; it’s demonstrating your awareness that not everyone may consider reading a book a higher priority than eating, sleeping, and making a living. Crises do come up, and it’s only courteous for a feedback-seeker to give a first reader the option of extending the deadline.

But that’s not the real reason you’re going to want to ask. Creative civilians (or, to put it less colorfully, people who don’t write) almost never understand that writers are serious about deadlines — an opinion that many agents and editors seem to share, incidentally.) How could we be, they think, when we spend years at a time working on a single book?

Forgive them, readers: they know not what they think.

Given the pervasive belief that writers don’t own calendars, a pre-deadline reminder can go a long way toward making sure that the reading actually gets done. Just a quick heads-up, perhaps inviting the reader to coffee or lunch just after the deadline to discuss it, will help keep you from seething three weeks after the stated deadline passed, wondering if you should call now or wait another three days.

Since you will be asking for a time commitment before you hand over the manuscript, it’s a good idea to tell your first reader WHY you want her, of all people, to give you feedback. To put it bluntly, buttering ‘em up will often yield swifter results. Which leads me to my next tip:

NEVER leave a non-professional first reader guessing why you selected her to ask for feedback. If possible, couch your request for feedback in a compliment.

Ideally, you would like your potential first readers to be flattered that you asked, and thus hyper-motivated to sit down and read. There’s no need to make up extravagant praise — just be very clear about why you are asking THIS particular person for feedback, as opposed to anyone else who can read and has some time on his hands. The more specific you can be, the more likely your first reader is to regard the request as an honor, an indication that you respect his opinion enough to want to know what he thinks of your book.

So before you approach a potential reader, ask yourself: why is this person THE person to read THIS book? What special insight or experience do you believe will render this person’s perspective especially useful for this particular story? And, based upon these reasons, what type of feedback would you like from this person?

If you can’t come up with good answers to all of these question (or if the answers run along the lines of, “Um, because she asked to read it, and she’s less of an idiot than everyone else who works at my office. And I know absolutely nothing about either her reading habits or her life prior to two years ago, when she set up shop in the next cubicle.”), are you really sure that this is a good first reader for your book?

When it comes time to make the request, honesty is the best policy, just as your mother spent your youth suggesting. Try phrasing it like this:

“I trust your eye implicitly, so I am relying upon you primarily for proofreading.”

“I’ve always admired your sense of humor — would you mind flagging the jokes that you think don’t work?”

“You always know what’s about to happen in a slasher flick – may I ask you to take a quick run through my manuscript, flagging anytime you feel the suspense starts to droop a little?”

The complimentary approach kills the proverbial two birds with one stone: you will be preemptively thanking your first reader for the effort (good manners), and you will be setting some limits on the kind of feedback you would like (good strategy). Also, by setting these goals in advance, you will be better able to avoid the super-common pitfalls of either your first reader or you mistakenly believing that the manuscript-sharing process is about stoking your ego.

Or bringing you and the reader closer together as friends or lovers. Or even to reveal yourself more fully to another human being you happen to love. No, that’s what your kith and kin’s buying your published books are for: that’s support.

At the risk of sounding like a broken…broken…broken… (Allow me to pause a moment for readjustment.)

At the risk of sounding like a broken record, if you’re going to be professional about your writing, the sole purpose of ANY pre-publication manuscript-sharing should be to help prepare the book for submission and eventual publication. As the author, you are the book’s best friend, and thus have an obligation to do what is best for it.

Writers new to the game often forget that. Heck, even writers who have been published for years forget that.

Keep that foremost in your mind, and I promise you, you are far less likely to hand your beloved baby over to the first careless coworker who says, “Gee, I’d love to read some of your work sometime.” The writer may be flattered by such attention, but the manuscript deserves not to be sent on blind dates.

Nor do your first readers; it’s not fair to expect them to read your mind in order to figure out how soon you expect them to read your book, or why on earth you picked them for that honor in the first place. Believe me, even if your carefully-picked critiquer turns out not to have much to say about your book (hey, it happens), you’ll both be far happier with the experience if you made the effort to set out your expectations clearly.

More on these crucial issues follows next time, of course, most likely accompanied by — heaven help me! — more updates from the WWL front. Please keep visualizing me cavorting amid walls that go up and stay up, and as always, keep up the good work!

Getting good feedback, part VI: sometimes, help comes from unlikely sources

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Throughout this series, I have been examining various possibilities for finding non-professional (read: unpaid) feedback for your book before you send it out to agents and editors. The timing is not entirely accidental, of course: I don’t know if you’ve been following any of the publishing industry’s trade papers — and right now, I would hardly blame any writer who chooses to avert her eyes from them — but to summarize clumsily, both US and world book sales have been scaring folks for a few months now. Necessarily, this fear has affected how willing editorial committees are to take chances on first-time authors, which in turn constrains how much freedom editors have to do so (in case it’s news to anyone, acquiring a book is seldom a unilateral decision), and thus limits what agents can hope to sell to editors.

In other words, if you REALLY want to depress yourself, do a bit of research on how many debut novels the top agencies have sold within the past 6 months. Agents who have sold more than one are generally considered to be doing pretty well.

I’m bringing this up not to depress those of you with first novels in hand into a stupor — although I could easily see where the news might produce that effect — but to point out a potentially sanity-saving insight for those of you currently in the throes of agent-seeking. While it’s tempting for queriers to blame agents for being overly picky, any given agent you might be considering querying did not create the current economic crisis. (I do know one in particular whom I would love to blame for the recession, global warming, and the heartbreak of athlete’s foot, but logic forbids it, unfortunately.) While it might feel good in the short run to rage at them, it’s not fair, strictly speaking.

And I’m not just saying that because I occasionally hear from agents and editors who read this blog. I’m saying it because investing energy in resenting them for being highly selective is rather like blaming the baseball that suddenly whacked you in the head while you were walking by the Little League field, rather than the pitcher whose arm went awry.

You get hit in the head either way, of course, but at least your perception of where the ball came from can be accurate.

Let’s face it, even in good times for booksellers, aspiring writers do have a nasty habit of holding the agenting world responsible for how difficult it is to sell a first book. Mostly, this is because the agent is the first line of defense to be breached whilst storming the castle of publication, the guard dog to bribe with a nice bit of steak in order to slip inside, where the treasure is. Since agents do tend to be alarmist in how they speak to writers about market trends (with many, the only two adjectives available to describe a manuscript are marketable and unmarketable, sometimes used for precisely the same book), that guard dog’s barking has gotten pretty loud lately. Due to the rise of form-letter rejections –and e-mail responses made up solely of generic industry-speak that are effectively the same thing — the bark of rejection has come to be identical for both good submissions and bad, so it’s extremely difficult for the knight attempting to storm that castle to get a sense of the progress he’s making, or even to be sure that he is making progress.

Small wonder, then, that so many aspiring writers come over time to regard agents not so much as guard dogs as dragons, breathing fire across the moat to discourage all comers. The important thing to remember is that the barking is aimed at all comers, not just at you.

I know, I know — it doesn’t feel that way when you receive a rejection letter, but right now, I don’t think even the most viciously snarling gate-guarder would argue that there aren’t perfectly wonderful books getting rejected at the moment because of the economy. Or that — and you might want to brace yourself, because the next revelation is a lulu — Millicent the agency screener hasn’t been told to crank up her already sky-high standards lately.

I told you to brace yourself. Maybe next time, you’ll listen.

What does all this mean for those of you who are querying and submitting? Well, in the first place, an agent who rejects a book concept today (“It’s unmarketable!”) may well feel quite differently six months or a year from now (“It’s marketable!”). While it runs counter to industry etiquette to resubmit a manuscript that an agent has already rejected — unless the agent actually asked you to revise and resubmit — waiting a year and querying again actually isn’t a terrible idea. Market demands change all the time.

Oh, if the same Millicent is on duty and she happens to have a very retentive memory, she might tell you it’s a bad idea, but frankly, there’s a lot of turnover in her line of work. I wouldn’t advise sending repeat queries every couple of months, of course, but neither would I say that the common wisdom that a writer should query a particular agent only once ever is practicable in the current environment. Wait a year and try again.

In response to those of you who just groaned audibly: in the current agent-seeking market, a year isn’t all that long anymore. Excellent books now routinely take years to find the right fit.

What all of this most emphatically DOESN’T mean is that talented aspiring writers should write off trying entirely, or that agents aren’t still trolling for that next surprise bestseller. (They’re as tired of reading books about teenage girls’ crushes on vampires as anyone, you know.) You shouldn’t, and they are. But for the sake of your own health and happiness in these grim economic times, please, I beg you, try not to take rejection as a referendum on the quality of your writing.

Unless, of course, it is. But if you’ve just spent the last three months revising your little heart out, yet are still receiving rejections, how on earth are you going to tell?

In order to find out if the writing is the problem the age of the form rejection, an aspiring writer is almost certainly going to have to elicit feedback from readers other than the agents to whom he’s submitting. Furthermore, since Millicent has indeed ratcheted up her standards so as not to overwhelm her boss with far more well-written books than they could possibly sell right now, there has never been a better time in writerly history to run your submission past other eyes first.

Consider investing some serious energy in finding a good first reader for your manuscript. Better still, try pulling together a team of first readers capable of catching a lot of different kinds of problems AND identifying your book’s strengths.

As I mentioned last time, I’m not just talking about crackerjack fellow writers here. I’m also referring to readers in your target demographic.

Phew — it was a long road, but I finally managed to drive the buggy back to where I deposited you at the end of yesterday’s ride.

Not to knock writers’ groups, of course: if the mix is right, they can be marvelous sources of trenchant feedback. But every group is different, and often, groups are organized on the basis of friendship or general affinity, rather than shared genre or level of writing experience — or, as many hard-working group veterans know to their cost, familiarity with standard manuscript format and/or the rules governing the use of the English language.

Heck, many’s the group whose members actually have no more in common than living in the same geographical area and a history of their work getting rejected from time to time.

All of these factors are worth considering because — will you heed me this time if I once again ask you to brace yourself? — not every talented writer is the best choice to offer critique on a particular book, any more than any given agent or editor would be the right fit for it.

Does that strike some of you as counter-intuitive? Believe me, it isn’t: what your manuscript needs is not just a good reader or someone who knows how a manuscript should be put together — although both are excellent traits in first reader — nor merely someone who can place the work fairly accurately on the publishable-to-heavens-NO! continuum. Ideally, what you should seek is a specialist who can diagnose your book’s problems and prescribe workable solutions.

Which means, alas, that even a critique group made up of the most brilliant, cutting-edge, eagle-eyed writers won’t necessarily yield the best feedback for your work. After all, just because a writer is intelligent and knows a lot about craft doesn’t necessarily mean that he’s familiar with the specific likes and dislikes of a target demographic other than his own, or that a great nonfiction writer would necessarily be able to pinpoint the problems in a novel.

And trust me on this one: the lone memoirist in even the best group of novelists is going to end up unhappy — and, if she’s a conscientious advice-taker, probably spending far more time revising commented-upon work than moving on to chapters new. As I believe I’ve mentioned 723 times before in this forum, the desirata of what constitutes a good book can vary quite widely from category to category.

You’re also going to get better feedback from any group — don’t just brace yourself this time; sit down and take a few deep breaths before reading on — if you invest at least the first couple of sessions setting firm ground rules for how to exchange feedback.

Admittedly, whenever any two writers are exchanging manuscripts for critique, lack of agreement upon what is and isn’t fair game for examination can lead to trouble, but in a group, advance discussion of goals is absolutely imperative. If the mix of philosophies is not right — if, for instance, various members are writing in genres with wildly disparate conventions, such as literary fiction and mystery — or if members have different ideas about how much feedback is appropriate, being a member can be more frustrating than empowering.

I could give you literally hundreds of specific examples, but I don’t want to tell tales out of school. Suffice it to say that as an editor, I constantly get queries from potential clients whose creative NF is being ripped apart by the novelists in their critique groups, whose mysteries are being dismissed as characterization-light by literary fiction writers, whose romances aimed at the under-20 set are garnering frowns from the over-60s.

Considering how widely book categories and reading tastes can vary — gee, where have I heard that before? — this outcome should perhaps not surprise us much, even when the literary market is not particularly tight. But in times like these, where fear of the future is reflected in practically every eye, basic disagreements are more likely to flare into outright argument.

In the early stages of the writing process, when you are concentrating on story and structure, intra-group differences may have a minimal impact upon you, but if I had a dime for every memoirist who was told by advocates of tight first-person fiction to scrap any effort at objectivity, or women’s fiction writers told by thriller writers to add more sex and violence to the book, I would own my own publishing house.

Where I would publish all of your work, naturally. Perhaps I should start soliciting those dimes.

Writers’ groups can also become a bit stale over time, as members become inured to one another’s literary foibles and quirks. Resentment over past advice not taken can certainly add up as the months go by (for a really good example of this, please see the comments on an earlier post on this topic), and it’s not uncommon for heavy commenters and light commenters to mutter under their breath at one another’s habits.

Not to mention how easy it is to find oneself starting self-edit at the conception stage to cater to the tastes of one’s writer’s group. Many a good writer’s voice has become indelibly imprinted with the personal preferences of her critique group — sometimes a positive thing, of course, but there’s a reason that industry insiders use MFA story and workshopped to death as criticisms; writing by committee tends to produce bland manuscripts.

No wonder some pros advise changing critique groups often, or joining more than one. Or at least not spending months or even years workshopping the same chapter or short story until absolutely no one in the critique group can produce a single objection to it before moving on to Chapter 2 or the next short story.

Am I suggesting any of those things? Well, I might, if I thought you had more time on your hands. But frankly, most of the aspiring writers I know would have considered themselves lucky to be able to grab two consecutive hours for revision during the recent holiday season. Adding yet another time commitment (and if you hold up your end, a writers’ group can be a very serious one) may not be possible for everyone.

So I’m going to streamline my advice a bit. If you are a member of a writers’ group, and you feel that you have not been getting overly useful feedback on your work, you might want to consider whether its members actually are in your target demographic — and if they are not, either switching groups or adding a few outside readers to your feedback team.

As when you are considering any potential first reader, set aside for the moment whether you like the people in your group, or whether you respect them, or whether they have already published books outside your field. Look very carefully at their respective backgrounds and ask yourself: are these the kind of people I expect to buy my book? If they did not know me, would they buy it at all?

If the answer to either is no, go out and find some people who are and will, pronto.

Where should you start looking, you ask? Well, last time, I brought up the notion of approaching readers in your book’s target demographic who might NOT currently be die-hard book-buyers: a third-grade classroom’s worth of potential readers for a children’s book, for instance, or followers of a sport featured prominently in your novel.

This advice may have seemed a tad counter-intuitive: in an earlier post, I had advised getting feedback from inveterate readers of your chosen genre or field, who would already be familiar with the conventions, limitations, and joys possible in books like yours. All of which, of course, can be highly useful background for a critiquer.

Yet it’s also worth considering adding at least one first reader who isn’t a hard-core reader to your team as well. Getting feedback from those who do not read voraciously, yet are familiar with the book’s subject matter, can sometimes give a writer great insight unavailable from any other source.

Why? Well, let me ask you: given the choice between a reader predisposed toward a subject and one who isn’t, which is more likely to get into a book about it deeply enough to give good feedback? Perhaps more to the point, which is more likely to take time out of her busy schedule to do you the favor of giving your book a close read, gratis?

If that didn’t convince you, there’s always the sordid materialist argument: in time, if all goes well, some lucky book peddler is going to be trying to convince people to buy your book — and not every potential buyer is going to be someone who reads 27 books per year. So it’s worth asking yourself: other than my book’s obvious literary value, why might someone who habitually buys only one book a year spring for mine?

And, perhaps even more revealing: what about my book’s premise might lead someone who does haunt bookstores to buy it as a present for someone else?

The more detailed your answers to these questions can be, the more your future agent and editor will like you. Trust me on this one; first-time authors who are really up on their books’ selling points are unfortunately quite rare. Even, surprisingly, first-time nonfiction book proposers — a bit troubling, since a book proposal invariably includes a competitive market analysis, the primary point of which is to show potential agents and editors how the proposer’s book is different and better than what’s already out there. (Is it getting to be time for me to run over the basics of writing a NF proposal again, by the way? If you think so, please leave a comment and let me know.)

In the shorter term, figuring out your book’s selling points can strengthen your querying and pitching attempts considerably. If you can make a case that your book is ideally suited to address the under-served needs of your target demographic — in essence, that it provides those readers with something no recently-released book aimed at them delivers — that’s a marvelous selling point.

Feedback from folks actually in the demographic will, obviously, provide you with tips on how to achieve that admirable goal.

Stop rolling your eyes, fiction writers: these days, nonfiction writers are not the only ones expected to be able to say who is likely to read their books and why. Gone are the days when a writer could get away with a shrug and a dismissive, “Anyone interested in serious literature, I suppose.”

How might this search play out in practice, you ask? Let’s say you’ve written a lifestyle book for former high school athletes who no longer exercise — a rather large slice of the population, or so I would surmise from the fact that at my last high school reunion, a good two-thirds of my former female classmates seemed to be married to men who answered this description. Three of your five chapters are filled with recipes for fiber-filled bran muffins, salads, and trail mix.

Where would you turn for first readers?

Naturally, because you paid attention to an earlier post in this series, you would want to include among your first readers someone familiar with cookbooks, as well as someone who reads a lot of exercise books, right? They would represent the parts of your target market that already buy books like yours.

It would also be well worth your while to seek out jocks from your old high school who have never opened either a cookbook or exercise book before, because they are the underserved part of your target market. In theory, if you can tailor your book’s advice so it makes abundant sense for your old volleyball buddy, you’ll know you have a good shot at writing for people like her.

Hey, you might as well get SOME use from all of those nagging messages Classmates.com keeps sending you about getting back in touch with old playmates, right?

Which leads me to my next tip: seek out an array of different readers to meet your book’s individual needs, rather than trying to track down a single first reader who can address all of them.

Admittedly, assembling such a team is going to require more effort on your part; few writers have the luxury of having an array of first readers easily at our disposal — although, again, if you join a well-constructed writers’ group, you will in fact have gained precisely that. In the absence of such a preassembled group, though, you can still cobble together the equivalent, if you think long and hard about what individual aspects of your book could use examination.

Once you’ve identified these needs, you can ask each of your chosen readers to read very explicitly with an eye to her own area of expertise, so to speak.

In the lifestyle book example above, it was easy to see how readers from different backgrounds could each serve the book: the cookbook reader could evaluate the recipes, the former athlete could comment on the ease of the exercises, and so forth. With fiction, however, the book’s various needs may be harder to define. In a pinch, you can always fall back on finding a reader in the same demographic as your protagonist, or even a particular character.

Don’t laugh — specialized readers can be a positive boon to a writer seeking verisimilitude. If a major character is an accountant, try asking an accountant to read the book for professional accuracy. I know many teenagers who get a HUGE kick out of critiquing adult writers’ impressions of what teenage characters are like. And so forth.

Even if you are writing about vampires or fantasy creatures, chances are that some regular Joes turn up in your stories from time to time. If only as soon-to-be-sucked-dry victims.

Naturally, another writer will probably give you more feedback on craft than the sculptor you asked to give his opinion on the use of clay in the book, but what’s wrong with that? You’re assembling a team of specialists, not looking for an all-wise, all-knowing single critiquer.

Is that all I have to say on the subject? Do cats like to help out with the housework?

Until next time, keep up the good work!

Great gifts for writers with great gifts, part VII: a few last words about what professional feedback will actually entail, or, what if a manuscript isn’t practically perfect in every way?

For the last couple of posts, I have been talking about yet another present the legendary Furtive Non-Denominational Gift-Giver might want to consider for the aspiring writers on his list: a few hours’ worth (or a few hundred pages’ worth) of professional editing. As I demonstrated last time, not all freelance editors will be equally good fits for every project, so you will probably want to do a bit of comparison shopping, rather than simply looking for the most feedback for the least money. Because the levels of professional editing are quite different, both in content and in price, it will also behoove you to make sure in advance PRECISELY what services you are buying.

Before you give your FNDGG a subtle hint that your manuscript might appreciate a bit of a post-holiday tune-up, however, and definitely before either of you invest what can be quite a bit of money in the editing process, I would definitely advise pausing to give some thought to not only what services you want to buy, but why you want to buy them.

Or, to put it another way, as a writer, what precisely do you you want to get out of the experience? Other than to be picked up by an agent and/or sell the book to a publisher immediately after taking the freelancer’s advice, of course.

Actually, you should be wary if a freelancer promises that — or anything that implies such a promise. Reputable editors are very, very careful in describing how a manuscript might benefit from their assistance. Since freelance editors stand outside the agency and publishing house, none of us can legitimately make promises that any specific advice we give will unquestionably result in landing an agent or eventual publication.

And if you encounter anyone who tells you otherwise, run, don’t walk, to the nearest exit. As on the Internet, if an offer sounds too good to be true, it usually is. Let the buyer beware.

While I’m waving the warning flag, you should also be wary if an agency demands that writers shell out for professional editing reports as a condition of considering the manuscript, or charges for in-house editing, or if an agent responds to a submission by telling a writer not only that the manuscripts needs professional editing, but only from a specific editing company. All of these can be signs that the agency makes its money not by selling its clients’ books, but through payments from aspiring writers, not a good sign. (For more on how to tell a fee-charging agency from a non-fee-charging one, please see the FEE-CHARGING AGENCIES category on the list at right.)

Back to the business at hand: what, you’re probably wondering at this point, can a freelance editor legitimately offer you?

Well, among other things, perhaps answers about why a submission boasting a really good premise and good writing has been getting rejected. Remember, most manuscripts are rejected within the first page or two, for reasons that might not be apparent to the lay reader. A professional reader well versed in the writing norms of a particular book category or genre can often give substantial insight into how to tweak a manuscript to avoid pitfalls.

Call me zany, but I suspect that there are many, many aspiring writers out there who would like to be told if a fixable problem is triggering all of those form-letter rejections that don’t specify what went wrong.

(Are you listening, Furtive NDGG? You’ve already checked that list twice; leave it alone and pay attention.)

To bolster the egos I felt sagging during the last few paragraphs: not having some magical internal sensor that tells one just what the problem is most emphatically not a reflection upon one’s writing talent. Spotting a manuscript’s weaknesses is usually a matter of experience, pure and simple.

Here, a professional reader has a jump on the average writer. Agents and editors don’t read like everyone else, and neither do good freelance editors. Our eyes are trained to jump on problems like…well, insert any predator-prey analogy you like here.

The point is, we’re fast, and our aim is deadly.

Since manuscripts are now expected to be completely publication-ready by the time they reach an agent’s desk — although they are frequently revised afterward — getting professional feedback can be exceptionally helpful in whipping your work into publishable shape. Contrary to widespread belief amongst the aspiring, there is more to being publishable than merely being a good story well-written.

Which is why, as I mentioned yesterday, you’re going to want to find an editor with experience working with books in your category, if you are going to invest in editing more complex than proofreading. An editor familiar with the tropes, structures, and market trends in your book’s category is going to be able to help you better than one who does not.

You want to be able to trust the feedback you get, don’t you?

While I’m on the subject of trust, and since today is apparently my day of dire-sounding warnings, I should put the Furtive NDGGs out there on the qui vive: like editors at publishing houses, agents, and other professional readers, good freelance editors have to be quite explicit about what is wrong with a manuscript in order to do their jobs well. Writers new to having their work edited are often astounded, and even hurt, by just HOW straightforward professional feedback can be.

Think about that very, very carefully before you give this particular present.

Really, any writer contemplating hiring a professional editor should give some thought to just how much honesty s/he actually wants. Like an agent or editor at a publishing house, a good freelance editor is not going to pull any punches — amongst those who work with manuscripts for a living, it’s considered downright silly to beat around the bush. The manner of conveying the information may be kind, but if any of them believe that a particular writing issue is going to harm your book’s market prospects, they are going to tell you so point-blank.

That is, after all, what they are being paid to do.

That may seem self-evident, but in practice, seeing one’s own manuscript carved up by a pro can be pretty nerve-wracking. Obviously, if a writer is going to be given necessary critique, it’s quite a bit less traumatic to hear it from an editor whose job it is to help improve it than from an agent who is rejecting the book, but if one is not prepared to be told that a book has problems, it’s bound to be upsetting no matter who says it.

This response is, of course, completely understandable. Serious manuscript feedback generally isn’t fun even when it’s free and/or eagerly solicited. While the brain may understand that critique is a good idea, the emotions often hold the opposite opinion. Even authors with years of experience in accepting professional feedback have been known to become a trifle upset when told to alter their manuscripts.

Going into the editing process aware that the point of it is to ferret out manuscript problems, and as such is bound to be upsetting, then, tends to make it easier on the writer. Conversely, someone who approaches the process primarily seeking ego reassurance from someone in the biz that his work is fine as it stands is almost invariably going to be disappointed — and probably rather angry as well.

Did I sense some guffawing out there? “Oh, come on, Anne,” some self-confident sorts scoff. “We’re talking about writers who are willing to pay a professional editor to give them feedback. Isn’t it safe to assume that anyone likely to do that actually wants honest, well-informed critique? You make it sound as though there are aspiring writers who go to all of the trouble and expense of hiring a freelancer purely because they want to be told that their manuscripts are, like Mary Poppins, practically perfect in every way.”

I hate to be the one to break it to you, oh guffawing scoffers, but isn’t that precisely what pretty much every writer currently wandering the earth’s crust wants to hear about his or her own work, subconsciously, at least? After all, most of us write in the hope and expectation that someone will pay US to read our work, not that we will need to pay someone to read it.

The result: pretty much every freelance editor who has been at it a while will have at least one story about the writer who showed up swearing that he wanted no-holds-barred, professional-level feedback — and then freaked out the instant he got it, because he hadn’t expected to be told to change his manuscript.

Oh, you may laugh, but actually, taking the fruits of the editorial process personally — whether the feedback comes from a freelance editor, an agent or publishing house, the essential pattern’s tends to be same — is a notoriously common writerly response to a first brush with professional feedback. Before anyone rushes to judge those who react this way, the hurt usually stems not from rampant egomania or even (as folks in the industry not infrequently diagnose it) from a frantic possessiveness over one’s precious arrangement of words.

No, in my experience, it usually stems from something far more easily fixed: a confluence of unrealistic expectations about how authors are typically treated and not understanding that the industry views criticism as an impersonal means of improving the marketability of a manuscript.

I am reminded of M.F.K. Fisher’s story about being solicited to write a preface for a charity cookbook — you know, one of those collections of recipes that were so popular as fundraisers in the 1970s, in which well-to-do local matron share the secrets behind their potluck-famous pineapple upside-down cakes and tuna surprise. The cookbook’s editors, both volunteers, came to visit Fisher, a neighbor of theirs, in the hope that having a big-name food writer attached to their compilation of local recipes would make the book sell better. It was, they told her, for a good cause, so she donated her expertise.

Well (the story goes), Fisher very kindly took the draft book from them and had a good, professional look through it. Without missing a beat, she instantly began barking out everything that was wrong with the book: poor editing, meandering writing, abundant redundancies.

All of the things, in short, that professional writers and editors automatically flag in a manuscript.

When she paused for breath, she noticed that the amateur editors were not gratefully taking notes. Instead, they were dissolved in tears. From their non-professional standpoint, Fisher had been hugely, gratuitously, deliberately mean, whereas from a professional point of view, she had been paying them the huge (and possibly undeserved) compliment of taking their project seriously.

Yes, yes, I know: by this logic, the person eaten by a lion should be flattered by the lion’s impression that he tastes good. But as I have mentioned before, I don’t make the rules; I just tell you about ‘em.

The fact is, from a professional perspective, whitewashing an editorial opinion about a manuscript is a waste of everyone’s time. In a freelance editor’s feedback, it would border on unethical.

For those of you who think that this mindset sounds like a pretty fine reason to steer clear of anyone who might be tempted or empowered to pay this particular stripe of compliment, let me hasten to add: the ability to take criticism well is a highly valuable professional skill for writers; in the long run, you will be much, much happier if develop it as part of your tool kit.

Your dream agent, I assure you, will just assume that you have already have it up your sleeve. This is precisely why your dream agent should not be the first human being to set eyes on your work.

If you do not have experience rolling with harsh-but-true feedback, it is well worth your while to join a very critical writing group, or take a writing class from a real dragon, or (why didn’t I think of this before?) show some of your work to a freelance editor, before you send your work to an agent.

Trust me, it is much, much easier to accept suggestions on how to revise your work gracefully when your critiquer is NOT the person who is going to decide whether to take you on as a client or acquire your book. The stakes are lower, so it’s less stressful by far.

Getting used to the feedback experience alone is a pretty good reason to run at least part of your manuscript — say, the first 50 pages — across a freelance editor’s desk; that way, you can learn just how touchy you are at base, and work on developing the vital-for-authors skill of responding constructively, rather than with anger. Since, again, the stakes are lower, even if the critique makes you see red for a month, you can afford to take the time to blow your stack privately without running afoul of an agent- or editor-induced deadline.

Hey, that’s how published authors usually handle it.

Which brings me to my final piece of advice on the subject: if you are brand-new to textual feedback, or if the potential cost of having all 542 pages of your baby edited makes your head spin, there’s no earthly reason that you need to jump into professional-level feedback with both feet right off the bat. (I’m sure I could have mixed a few more metaphors there, but you catch my drift, I’m sure.)

Consider starting with the first chapter, or the first few chapters, and working up from there. Or even just your query letter, synopsis, or any other material an agent may have asked you to submit.

This may sound as though I’m advising you to feed yourself to a school of piranha one toe at a time, but hear me out. One of the toughest lessons that every successful writer has to learn is that, regardless of how much we may wish it otherwise, agents don’t pick up books simply because someone wrote them. Nor do publishing houses offer contracts to books primarily because their authors really, really feel strongly about them.

These are the first steps to becoming a professional author, but they are not the only ones. The pros learn not only to write, but to rewrite — and yes, to take some pretty stark criticism in stride in the process. Not because having one’s words dissected is fun on a personal level, but because that is what the business side of this business expects from the creative side.

Seeing your book in print is worth learning to live with that, isn’t it? The alternative, pretending that a manuscript that keeps getting rejected is already practically perfect in every way, may be appealing in the short run, but in the long run can prove a formidable stumbling-block on the already quite bumpy road to publication.

Next time, I shall try to wrap up my series on gifts for writers. After that, perhaps, I shall indulge in some discussion about gifts writers can give to themselves. Speaking of which, lest the less well-heeled out there have been gnawing on their nails throughout the last few posts, wishing that professional feedback were within their reach right now, don’t despair: I shall soon be talking about ways in which writers can scare up some genuinely useful feedback gratis. It requires investing more time and effort than simply paying a good freelance editor, of course, but it is definitely doable.

Whichever route you choose, stay warm, everybody, and keep up the good work!

Synopsis-writing, part XIII: where you stand depends upon where you sit

This is, in my humble opinion as a novelist, quite possibly the greatest newspaper headline in the history of the printed word; I came across it outside a small-town diner this morning. It’s so delightfully human, isn’t it? The stock market is in distress, the polar icecaps are melting, and a sign in the restaurant window testified to the number of local young people currently serving in active combat (and, tragically, the two who no longer are), yet what concerns the citizens of this hamlet? Budget cut-related turmoil at the dog shelter.

I was charmed.

If that headline appeared in a novel about small-town America, it simply wouldn’t be believable — proving yet again something that I have often maintained on this blog, that reality tends to be a lousy writer. Just because something happens doesn’t necessarily mean that it will seem plausible on the page.

It’s the writer’s job to make it so.

That’s enough free-association for one day, I think. Let’s meander back to our ongoing list of questions designed to ferret out the most pervasive of synopsis problems. To recap:

(1) Does my synopsis present actual scenes from the book in glowing detail, or does it merely summarize the plot?

(2) If the reader had no information about my book other than the synopsis, would the story or argument make sense? Or is more specific information necessary to render the synopsis able to stand alone?

(3) Does the synopsis make the book sound compelling? Does it make me eager to read it?

(4) Does the synopsis tell the plot of the book AS a story, building suspense and then relieving it? Is it clear where the climax is and what is at stake for the protagonist? Or does it merely list all of the events in the book in the order they appear?

(5) Have I mentioned too many characters in the synopsis? Does each that I mention come across as individually memorable?

(6) In a novel synopsis, is it clear who the protagonist is?

(7) Does my protagonist/do my protagonists come across as an interesting, unusual person(s) involved in an interesting, unusual situation?

(8) In a memoir synopsis, is it clear who the protagonist is? Does s/he come across as an interesting, unusual person involved in an interesting, unusual situation?

(9) In either a novel or a memoir synopsis, is it clear what the protagonist wants and what obstacles are standing in the way of her getting it? Is it apparent what is at stake for the protagonist if she attains this goal — and if she doesn’t?

(10) In a NF synopsis that isn’t for a memoir, is it clear what the book is about? Does the subject matter come across as interesting, and does the synopsis convey why this topic might be important enough to the reader to make him/her long to read an entire book about it?

(11) Does my synopsis make the book sound just like other books currently on the market, or does it come across as original?

Everyone clear on those? Superb. Let’s proceed to something fresh — actually, while it’s in the front of my mind, let’s go ahead and address the plausibility issue.

(12) If I’m marketing fiction or memoir, does my synopsis make the story I’m telling seem plausible? If my book is nonfiction, does it come across as both plausible and as though I’m a credible source?

I could sense some of the novelists out there rolling their eyes before I even finished typing #12. “Um, Anne?” a few of you scoffed. “What part of FICTION don’t you understand? By definition, fiction writers make things up.”

Quite true, oh scoffers, but for even the most outrageously fantastic storyline to hang together, it must be plausible — at least in the sense that the characters would actually do and say the things they do and say on the page.

Yes, even in a novel where obeying the law of gravity is merely optional. Otherwise, it’s hard for the reader to remain involved in the story.

Why? Well, when a reader is swept up in a drama (or a comedy, for that matter), she engages in behavior that Aristotle liked to call the willing suspension of disbelief. Basically, she enters into a tacit understanding with the author: the rules that govern the world of the book, no matter how wacky or impractical they may be for the reader’s world, are precisely what the narrative says they are. Most of the time, as long as the narrative abides by them, the reader will be willing to go along for the ride.

Note that as long as clause. If a narrative violates its own rules, the agreement is violated: in thinking, “Wait, that doesn’t make sense,” the reader is knocked out of the story. (Ditto, incidentally, when a first-person or tight third-person narrative suddenly switches, however momentarily, from the protagonist’s perspective to something that the protagonist could not possibly perceive. But perspective-surfing is a subject for another blog post.)

Millicents are notoriously sensitive to being pulled out of a story by a plausibility problem. So are their bosses, the agents who employ them to reject as high a percentage of submissions as possible, and the editors to whom those bosses sell books.

I just felt some of you go pale. “How sensitive?” those of you who have submitted recently enough that you haven’t yet heard back squeak in unison.

Are you sitting down? Got the smelling salts handy? I hate to be the one to break it to you, but in a manuscript, a single instance is often an automatic rejection offense.

Yes, even in a synopsis.

Why? Well, any gaffe that breaks the reader’s suspension of disbelief is, ultimately, a storytelling problem. Thus, Millicent may be excused for thinking as soon as she casts her hyper-critical eye over one, “Oh, this writer isn’t a very consistent storyteller.”

Okay, so this may be an unfairly broad conclusion to draw from a line or two in a synopsis — especially when, as we’ve discussed earlier in this series, many, many talented aspiring writers simply throw together their synopses at the last possible minute prior to sealing the submission or contest entry envelope. But lest we forget, Millicents are in the BUSINESS of making snap judgments; they couldn’t get through the hundreds of queries and submissions they see every week otherwise.

Aren’t you glad you had those smelling salts handy?

If you’re not absolutely certain that your synopsis is internally consistent enough to pass the plausibility test, have someone else (NOT someone who has read the manuscript, ideally) read it and tell the story back to you. Better yet, have someone else read it, tell the story to a third party, and have the third party try to reproduce it for you AND a fourth person.

You may not catch the “Hey, wait a minute!” moments, but chances are that #4, at least, will. Listen carefully to any follow-up questions your experimental victims may have; address them in the synopsis, so that Millicent will not be moved to ask them of the ambient air at the screening stage.

Pay particular attention to any spot in the text the provokes an unexpected giggle. Few narrative gaffes provoke bad laughter — the giggles that spring from readers or audience at a spot where the writer did not intend for them to laugh — as readily as deviations from the internal logic of a story.

This isn’t a bad fix-it strategy for nonfiction, either, especially for memoir. Too often, NF writers in general and memoirists in particular assume that just because they are recounting true events, their narratives will be inherently plausible.

It’s just not true.

Just as a novel’s plausibility depends upon the narrative’s consistently following its story’s internal logic, a NF account or argument needs to hang together, with no missing steps. In a manuscript, plausibility problems tend to arise from incomplete set-ups and telling stories out of chronological order.

(If any of you would like me to elaborate upon these in the weeks to come, I would be delighted; leave a comment below. For today’s purposes, I’m going to move on.)

Where NF synopses usually fall down on the job is by providing insufficient background — prompting questions like, “Why did this happen?” Again, you will be much, much better off if you can solicit such questions from someone other than Millicent, so you may address them before she reads your synopsis.

I really went to town on that last point, didn’t I? I’m going to gloss over the rest of the synopsis questions quickly, so I can polish them off today and send you on your merry way for the weekend.

Don’t worry; the rest are pretty self-explanatory.

(13) Does the first couple of paragraphs of my synopsis Is there an indelible image that the reader can take away?

To put it another way, does the opening of the synopsis contain something both unique and memorable? A vivid sensual image, for instance? A surprising juxtaposition of words? A fresh emotional dilemma?

And so forth. As with a contest entry, screeners tend to pass judgment upon synopses pretty fast — and, in order to approve them for continuing on to the next step of the screening process, often need to be able to describe the book in just a sentence or two. Giving Millicent (or a contest judge) a fantastic detail will make her job easier.

Trust me, you want to make her job easier.

What you DON’T want to do — oh, you may think you do, but it’s not in your best interest — is to make your job as a synopsizer easier by reusing text from the first chapter of the book. Especially, as synopsis-writers for contests so often do, by recycling the opening paragraph of the book.

Which leads me to…

(14) Does the opening of the synopsis read too like the opening of the book?

This may make some of you giggle, but you wouldn’t believe how often the first paragraph or two of manuscript are actually identical to the first paragraph or two of its synopsis. Yes, even in contest entries, where the synopsis and chapter are almost always read within the same sitting.

Millicent and her ilk tend to regard this as a symptom of authorial laziness, but I suspect that there is usually more to it than that: I think that aspiring writers, having slaved to create a memorable opening for their books, often regard those opening paragraphs as some of their best writing. If it really is so, they reason, why not feature it in a document where it’s likely to do them some good?

If you believe nothing else I tell you today, please believe this: it won’t do you any good. People in the publishing industry remember what they’ve read; make sure every sentence you submit within a packet is different.

(15) Is my synopsis in the present tense and the third person, regardless of the tense and voice of the book itself? For a memoir, is it in the first person and past tense?

This is one of those secret-handshake things that render a rookie’s submission so apparently different from an experienced writer’s, from Millicent’s perspective: a professional synopsis is ALWAYS in the present tense and third person, unless the book in question is a memoir.

Yes, even if the book being synopsized is written in the first person. Don’t fight it; it’s just a convention of the trade.

(16) Are its pages numbered?

Even after years of reading synopses intended for submission, I remain perennially shocked at how few of them identify either themselves or the author, due no doubt to a faith in the filing systems of literary agencies that borders on the childlike.

Why do I attribute this to faith? Well, like everything else in a manuscript or book proposal, the synopsis should not be bound in any way; like pretty much everything else on earth, paper responds to gravity.

Translation: things fall; pages get separated, and some luckless soul (generally, the person under Millicent the screener on the agency’s totem pole, if you can picture that) is charged with the task of reordering the tumbled pages.

Place yourself in that unhappy intern’s Doc Martens for a moment: given the choice between laboriously guessing which page follows which by perusing content, and pitching the whole thing (into what we devoutly hope is the recycling bin, but is probably merely the overloaded wastepaper basket) and moving on to the next task, which would YOU choose?

Okay, so maybe you’re ultra-virtuous. Allow me to rephrase: what if you were Millicent, had 20 other submissions to screen before lunch, and had just scalded your tender tongue on a too-hot latte?

Don’t rely upon the kindness of strangers. Especially busy ones who have been trained to believe that unnumbered pages are unprofessional in a submission. Make it easy to put the pages back in the proper order.

(17) Does the first page of the synopsis SAY that it’s a synopsis? Does it also list the title of the book, or does it just begin abruptly? And does every page of the synopsis contain the slug line AUTHOR’S LAST NAME/TITLE/SYNOPSIS/#?

Standard format for a synopsis dictates that the title (either all in caps or bolded) is centered at the top of the first page of the synopsis, with “Synopsis” on the line below it. Then skip one double-spaced line, and begin the text of the synopsis.

And if it seems a bit silly to tell the nice people who asked you to send a synopsis that what they’ve got in their trembling hands is in fact a synopsis, remember that in a largish agency, the person who requests a submission is often not the person who subsequently reads it. Not the first person, anyway.

Even if it were, from the envelope-opener’s perspective, being expected to recall one request for further materials from — how long? Perhaps a month? — before is tantamount to being asked to guess how many fingers the author is holding up.

In Nebraska, when the guesser is standing in midtown Manhattan. Don’t make ‘em guess.

(18) Is the synopsis absolutely free of errors of any kind? Not just what your word processing software tells you is an error, but an actual error?

Naturally, you should both spell-check and read the ENTIRETY of your synopsis IN HARD COPY, ALOUD, before you send it anywhere. Period. No excuses.

95% of writers — and 99.98% of non-writers — fall into the trap of thinking that if a document passes muster with their computers’ spelling and grammar checkers, it must therefore be spelled correctly and grammatically sound. That is, alas, generally not true.

Word processing programs’ dictionaries are NOTORIOUSLY inaccurate — and often surprisingly outdated. I am fascinated by the fact that mine evidently does not contain any words that relate to the Internet or computer operations.

Don’t believe me? Should I really have had to introduce “blogger” into its vocabulary?

And don’t even get a professional editor started on the chronic inadequacies of most word processing programs’ grammar checkers. Mine disapproves of gerunds and semicolons, apparently on general principle, strips necessary accent marks off French words, leaving them obscenely naked, and regularly advises me to use the wrong form of THERE. (If anybody working at Microsoft does not know the ABSOLUTELY IMMUTABLE rules governing when to use THERE, THEIR, AND THEY’RE, I beg you, drop me a comment, and I shall make everything clear.) Once, when I was not looking, it incorrectly changed a word in this very blog from “here” to “hear.”

Editors like to fantasize about the special circle of hell reserved for those amoral souls who teach our children that the differences between these don’t matter. I’ll spare you the details, but they include the constant din of fingernails on chalkboards, a cozy relationship with angry skunks, and the liberal application of boiling oil to tender parts.

Grammar checkers also typically butcher dialogue, especially if it contains necessary slang. Suffice it to say, most standard word processing spelling and grammar checkers would condemn the entirety of Mark Twain’s opus outright.

My point is, like a therapist who doesn’t listen well enough to give good advice, a poor grammar checker cannot be sufficiently disregarded. Even in the unlikely event that your grammar checker was put together by someone remotely familiar with the English language as she is spoke, you should NEVER rely solely upon what it tells you to do.

Read the manuscript for yourself.

And if you’re in doubt on a particular point, look it up. In a well-regarded dictionary, not on the Internet: contrary to popular opinion, most search engines will list both the proper spelling of a word and the most common misspellings. There is no gigantic cosmic English teacher monitoring proper spelling and grammar on the web.

So get up, walk across the room, and pick up a physical dictionary, for heaven’s sake. After so much time spent sitting in front of a monitor, the walk will do you good.

(19) Are all of the proper nouns spelled correctly?

This is a perennial agents’ pet peeve, and with good reason: believe it or not, misplaced cities, states, and even character names are rife in synopses.

Why? Because these are words that are generally omitted from standard spell-checkers — or are entered with a number of possible variations. So unless you have inserted all of the proper nouns in your work into your spell-checker’s memory, it will often overlook the difference between your elegant heroine, Sandy, and that trollop who wandered into your synopsis unbidden, Sandie.

Triple-check all character and place names.

(20) Does the synopsis read as though I am genuinely excited about this book and eager to market it, or does it read as though I am deeply and justifiably angry that I had to write it at all?

Yes, I’ve talked about this one before, and recently, but this is a subtlety, a matter of tone rather than of content, so it bears repeating. It’s often not as visible to the author as it is to a third party.

As I MAY have mentioned earlier in this series, writerly resentment shows up BEAUTIFULLY against the backdrop of a synopsis, even ones that do not breathe an overt word about marketing. The VAST majority of synopses (particularly for novels) simply scream that their authors regarded the writing of them as tiresome busywork instituted by the industry to satisfy some sick, sadistic whim prevalent amongst agents, a hoop through which they enjoy seeing all of the doggies jump.

If you have even the vaguest suspicion that your synopsis — or, indeed, any of your marketing materials — may give off a even a whiff of that attitude, hand it to someone you trust for a second opinion.

Made it through all of the questions above? After you have tinkered with the synopsis until you are happy with all of your answers, set your synopsis aside. Stop fooling with it. Seriously — there is such a thing as too much editing.

Then, just before you send it out, read it again (IN HARD COPY and OUT LOUD, naturally), and ask yourself a final question:

(21) Finally, does my synopsis support the image of the book I want the requesting agent or editor to see? Would it be worth my while to modify it slightly in order to match more closely to what I told this sterling individual my book was about?

”Wait!” I hear some sharp readers out there cry. “Is Anne saying that it’s sometimes a good idea to tailor the synopsis to the particular agent or editor? Catch me — I’m about to faint with surprise!”

Well caught, those of you who thought that. Yes, I am the queen of specialized submission packets. Down with genericism, I say!

It’s just common sense, really. If you heard an agent or editor expresses a strong personal preference for a particular theme or style in her speech at an agents’ and editors’ forum or during a pitch meeting, isn’t it just common sense to tweak your already-existing synopsis so it will appeal to those specific likes? If your dream agent let slip in your meeting that she was really intrigued by a particular aspect of your story, doesn’t it make sense to play that part up a little in the synopsis?

Doesn’t it? Huh?

A word of warning about pursuing this route: do NOT attempt it unless you have already written a general synopsis with which you are pleased AND have saved it as a separate document. Save your modified synopsis as its own document, and think very carefully before you send it out to anyone BUT the agent or editor who expressed the opinions in question.

Why? Well, contrary to popular belief amongst aspiring writers and as I have been pointing out for several years now in this very forum, agents and editors are not a monolithic entity with a single collective opinion on what is good and what is bad writing. They are individuals, with individual tastes that vary wildly, sometimes even moment to moment — and certainly over the course of a career.

Think about it: was your favorite book when you were 13 also your favorite book when you were 30? Neither was any given agent’s.

And isn’t your literary opinion rather different on the day you learned that you were being promoted at work and the day that your cat died? Or even the moment after someone complimented your shirt (it brings out your eyes, you know, and have you lost a little weight?), as opposed to the moment after you spilled half a cup of scalding coffee on it?

Again, what’s true for you is true for any given agent, editor, or screener: a LOT of factors can play into whether they like the pages sitting in front of them — or the pitch they are hearing — right now. As the old international relations truism goes, where you stand depends upon where you sit.

Bear this in mind when you are incorporating feedback into your synopsis — or, indeed, any of your work. Just because one agent (or an editor, or a contest feedback form, or every last member of your writers’ group, or the Wizard of Oz) has advised you to tweak your story this way or that, it doesn’t necessarily mean everyone in the industry will greet that tweak rapturously.

Use your judgment: it’s your book, after all. But by all means, if you can modify your synopsis for the SPECIFIC eyes of the individual who expressed the particular opinion in question, do it with my blessings.

Whew, that was a long one, wasn’t it! Make those synopses shine, everybody, and keep up the good work!

“Tell me again — who sent you?”

Autumn’s in the air, which means two things in my line of work: the release this year’s crop of literary fiction likely to be nominated for major awards and Millicent the agency screener, her boss, and the editors to whom the latter likes to pitch getting back to work, digging their respective ways through the piles upon piles of submissions lingering after the annual summer hiatus, not to mention the new, post-conference submissions..

It is, in short, a great time to be querying and submitting.

Since I know that many of you are spending your weekends/spare time/whenever your boss isn’t looking over your shoulder at work pulling together lists of agents to query, this seemed like an especially good moment to answer a question sharp-eyed reader Jake asked a few months back:

Just to be sure, if an agency does say it only accepts clients through recommendations, am I to assume they’re listing off these guidelines, but expecting to see the recommendation in the query? (I don’t actually know anyone who can refer me, but I’m wondering if querying these agents anyway is worth the hassle or a waste of time and money)

Before I answer Jake’s question, let’s define our terms, shall we? In some agency guides, agencies will list themselves as accepting clients by referral . In plain English, this means that a querier who has not either been invited by one of their agents to submit or had the way smoothed by a third party might as well not query at all.

Don’t call us, in other words; we’ll — well, actually, we won’t call you.

A more common notation is accepts clients mostly through recommendations — and here, the unconnected writer need not despair as thoroughly. It’s a simple statement of fact, information a would-be querier needs to know: this agency is more likely to pick up a new client through a referral than via a cold query.

So to whom do such agencies look for these recommendations, referrals, and general good word of mouth — and how does an aspiring writer go about procuring same?

Most of the time, agents receive referrals from their already-signed clients — and not necessarily those who already have books out, by the way — editors who have met writers at conferences, journalists, their college roommates…in short, from the people they know.

Which is why, in case those of you living outside the greater New York City metropolitan area have been wondering, you’re far more likely to hear authors from that part of the country say at book readings, “How did I meet my agent? Oh, networking,” than those domiciled anywhere else.

That is not to say that writers residing elsewhere need write off this means of entrée into an agency. It’s merely a little more work.

Okay, so it’s a lot more work, but often worth it: even at an agency that obtains new clients mostly through querying and conference-trolling, a recommendation from a standing client, particularly one they like, does tend to increase the likelihood of being asked to send pages.

Why? Well, good writers who have been kicking around in the field for a while tend to know other good writers — or, at any rate, know ones who have done their homework about what being a professional writer means, over and above being talented: presenting a manuscript in standard format, the desirability of meeting deadlines without undue whining, and the learned skill of taking intensive feedback without regarding it as a personal attack, to name but three desirata.

How might a professional writer spot these traits in others? By being in a critique group with them, for one thing, or by exchanging manuscripts. A perceptive observer can learn a lot about a writer by how s/he responds to feedback.

Kind of changes how you might think of joining a writers’ group, doesn’t it, or staying in one? One of those people might well hit the big time someday and be in a position to say either, “Clarice? Oh, she’s a great writer, really even-tempered,” or “Well, Clarice is talented enough, but if you suggest changing so much as a comma in her work, she bursts into noisy tears and accuses you of trying to poison her.”

If that last comment seemed like an exaggeration to you, you either haven’t been in many critique groups or have been fortunate enough to be in really good ones.

Most of the time, though, aspiring writers pick up referrals to agents in the most straightforward manner imaginable: by walking up to an established writer IN THEIR BOOK CATEGORY (important; an author in another genre may reasonably be expected to be able to provide a referral to an agent with a track record of selling books in his own book category, but not necessarily in others) at a book reading, conference, or other literary occasion, striking up a conversation, and eventually, asking for a referral to the author’s agent.

It’s the eventually part that tends to be problematic. Too many aspiring writers just blurt out the request right away, with little or no preamble.

To understand why this might land the requester in hot water, let’s take the case of Isabelle.

Referral-farming scenario 1: Isabelle notices in her local paper that Ignatz, a writer whose work is similar to hers and is aimed at the same target market will be giving a reading at a local bookstore. She makes a point of attending the reading, and during question time, asks who represents him – and asks permission to use him as a query reference.

Ignatz laughs uncomfortably, tells an agent-related anecdote, and when she presses for a name, tells her to see him afterward.

Isabelle waits patiently until all those who have bought books have presented them to Ignatz for signing, then repeats her question. “I haven’t read your book,” she tells him, “but from the reviews, our work has a lot in common.”

Ignatz, professional to the toes of his well-polished boots, casts only a fleeting glance at her empty hands before replying. “I’m sorry,” he says, “my agent has asked me not to refer any new writers to him.”

What did Isabelle do wrong? (And, for extra credit, what about Ignatz’s response marks it as a brush-off?)

Isabelle committed two cardinal sins of author approach. First, she did not evince ANY interest in Ignatz’s work before asking him for a favor — and a fairly hefty favor, at that. She did not even bother to buy his book, which is, after all, how Ignatz pays his rent. But since he is quite aware, as any successful writer must be, that being rude to potential readers may mean lost business down the line, he can hardly tell her so directly.

So he did the next best thing: he lied about his agent’s openness to referrals.

How do I know he lied? Experience, my dears, experience: had his agent actually not been accepting new clients, his easiest way out would have been simply to say so, but he did not. And, realistically, most agents rather like it when their clients recommend new writers; it saves the agent trouble, to use the client as a screener.

Hey, who doesn’t like to have someone to blame if a blind date goes horribly, horribly wrong?

So, generally speaking, if an agented writer says, “Oh, my agent doesn’t like me to recommend,” he really means, “I don’t like being placed in this position, and I wish you would go away.”

How has Isabelle placed Ignatz in a tough position? Because she has committed another approach faux pas: she asked for a reference from someone who has never read her work.

From Ignatz’s point of view, this is a no-win situation. He has absolutely no idea if Isabelle can write – and to ask to see her work would be to donate his time gratis to someone who has just been quite rude to him. Yet if he says yes without reading her work, and Isabelle turns out to be a terrible writer (or a terrible pest), his agent is going to be annoyed with him. And if he just says, “No, I don’t read the work of every yahoo who accosts me at a reading,” he will alienate a potential book buyer.

So lying about his agent’s availability is Ignatz’s least self-destructive way out. Who can blame him for taking it?

Let’s hope and pray that Isabelle has learned something from this encounter. Manuscript in hand, let’s send her to another reading.

Referral-farming scenario 2: Isabelle spots another reading announcement in her local newspaper. This time, it’s an author whose work she’s read, Juanita; wisely, she digs up her dog-eared copy of Juanita’s first novel and brings it along to be signed, to demonstrate her ongoing willingness to support Juanita’s career.

She also, less promisingly, brings along a copy of her own manuscript.

After the reading, Isabelle stands in line to have her book signed. While Juanita is graciously chatting with her about the inscription, Isabelle slaps her 500-page manuscript onto the signing table. “Would you read this?” she asks. “And then recommend me to your agent?”

Juanita casts a panicked glance around the room, clearly seeking an escape route. “I’m afraid I don’t have time to read anything new right now,” she says, shrinking away from the pile of papers. “Oh, my phone is vibrating — will you excuse me, please?”

This, believe it or not, happens even more that the first scenario – and with even greater frequency at writers’ conferences. Just as some writers have a hard time remembering that agents have ongoing projects, lives, other clients, etc. whose interests may preclude dropping everything to pay attention to a new writer, so too do established writers – many, if not most, of whom teach writing classes and give lectures in order to supplement their incomes.

So basically, Isabelle has just asked a professional author to give a private critique of her manuscript for free. Not the best means of winning friends and influencing people, generally speaking.

Yes, the process of finding an agent is frustrating, but do try to bear in mind what you are asking when you request help from another writer. Just as querying and pitching necessarily cuts into your precious writing time, so do requests of this nature cut into established writers’ writing time. Other than your admiration and gratitude, tell me, what does the author who helps you get out of it?

This not to say that some established writers aren’t willing to offer this kind of help; many do, and some of them like it. (Others charge a pretty penny for it, but that’s another story.) But even the most generous person tends to be nonplused when total strangers demand immense favors.

Establishing some sort of a relationship first – even if that relationship consists of nothing more than the five-minute conversation about the author’s work that precedes the question, “So, what do you write?” – is considered a polite first step.

In other words: whatever happened to foreplay, baby?

Don’t jump the gun, my friends. Remember, established writers are climbing up the publishing ladder, too, and respect their time accordingly. Make the effort to read, or at least buy, an author’s work before you approach her – and producing a little well-phrased, well-informed flattery never hurts, either.

I want to run through a few other examples illustrating the dos and don’ts of approaching an author for a recommendation, but that’s a project for another day. Right now, for the sake of confining the answer to Jake’s question to a single post (the easier to find it in the archives, my dear), let’s address the question of how an aspiring writer lucky enough to garner such a recommendation should USE it.

Jake’s assumption is correct: whatever else an agency says in its listing or on its website still applies when you have a referral. A referred writer should not, for instance, send an unsolicited manuscript or telephone and say, “Your client, Penny Scribbler, told me to contact you.”

A much, much better — not to say more courteous — approach would be to send a query letter beginning, “Your client, Penny Scribbler, suggested that I contact you about my thriller, BODY PARTS…” and proceeding like any other query letter targeting that particular agent.

That way, the agent or her Millicent knows from line 1 precisely why you are contacting her — and that she might want to pay a bit more attention to this query.

Naturally, you should ONLY open a query in this manner if Penny Scribbler actually did refer you — and if Penny’s agency makes it clear in its agency guide listings or on its website that it’s not very open to queries unaccompanied by a referral, think very carefully about whether it is worth your while to approach her agent without one. I have known a couple of writers who have landed agents by cold-querying agents who list themselves as requiring referrals, but it’s extremely rare that someone gets picked up that way, for all of the obvious reasons.

Personally, I would hold off.

However, if an agent that’s listed in a guide as only accepting referred queries seems like a particularly good fit for your book, it’s worth checking its website to see if that policy is still in effect, if every agent within the agency operates that way, etc. Sometimes, guide listings are out of date; unless there’s been a big personnel shift, many agencies will simply use the same listing for years. A new agent at such an agency may well be looking for new clients.

But, generally speaking, when agents set the referral limitation, they mean it.

Another reason to check out their websites, latest listings, etc., is to find out who their clients are and see if THEY have websites, give readings, etc. Many a writer who has written a fan letter has ended up with a recommendation to the author’s agent down the line.

Which brings us right back to Isabelle’s situation, doesn’t it? As I said, that’s a topic for another day. Next time, I shall run through a few more of the common gaffes eager referral-seekers tend to commit — because, after all, it’s far, far better that my fictional exemplars stumble into those gopher holes than my readers, right?

Keep up the good work!

More conference lore: some of the more common faux pas made innocently, or, does this boundary look blurry to you?

Hello, readers:

As I mentioned earlier in the week, I’m taking this weekend off from posting, partially to gear up for next week’s series on how to pull together a submission packet, partially because the weather is REALLY nice outside at the moment, and partially because I’ve been simply heaping the blog with information over the last few weeks. Thought you might like a bit of a breather.

While we’re on the entrancing subjects of conferences and conference pitching, I thought it might be a good time to re-run a couple of applicable posts from my ever-popular Industry Faux Pas series (collected under the less-judgmentally-titled INDUSTRY ETIQUETTE category on the list at right). The manners expected of an aspiring writer at such events are not always intuitively apparent, after all.

Why darken a perfectly pleasant weekend day with this? Well, most of the faux pas writers tend to make at conferences are simple matters of not being aware of the rules of the game. Better that my fictional exemplars make these mistakes than my readers, I say.

Think of it as educational soap opera.

Today’s little dramas are excerpted from three of my earlier posts, combined because all deal with the differential between what writers often expect to happen at a literary conference (meet the perfect agent instantly, get signed within the hour, sell the book within the week, Oprah and literary luncheons within the year) and what actually occurs.

Our first heroine falls prey to an extremely common impulse amongst pitchers and queriers, to tell the agent or editor all about the difficulties the book has met so far on the road to publication. While the impulse is certainly understandable, to the pros, such a litany tends to make the book seem, at best, less marketable than it would have seemed without such a recital.

But let’s allow her to speak for herself, eh? Enjoy!

Yesterday, I switched gears a little in my ongoing series on common faux pas writers inadvertently commit, infractions of industry etiquette the eager often stumble into without realizing. I had intended, from here on out, to talk about only what you should do, rather than what you shouldn’t. However, since conference season is coming up, with its concomitant pitching opportunities, I thought it would be a good idea to follow Norbert’s example from yesterday with another unfortunately pervasive conference misstep.

This next example is the one that most consistently breaks my heart, because it is almost always merely a side effect of the nervousness most writers feel the first few times they pitch their work — and, as such, seems to me disproportionately frowned-upon in the industry. This is the one that prompted me to establish the Pitch Practicing Palace, actually, because so very many first-time pitchers do it. Case in point.

Misguided approach 2: Olive has been querying her excellent first novel unsuccessfully for some years. Having read that it is easier to make contact with an agent at a literary conference than through cold querying (which is quite true, generally speaking), she plunks down a significant amount of cash to attend a major regional conference.

Once there, however, she becomes intimidated by both the enormity of pitching her beloved novel to a powerful stranger and the sheer number of confident-seeming writers around her, all geared up to pitch successfully. Since she knows no one there, she does not have an opportunity to talk through her fears before her appointment; she walks into her pitch meeting with agent Osprey shaking visibly.

Osprey is a nice enough guy to see that she is nervous, so he does his best not to be any more intimidating than their relative positions dictate. He shakes Olive’s hand, offers her a seat, and asks, not unreasonably, “So, what is your book about?”

His kindness is the last blow to her already tenuous composure. Staring down at the tabletop between her and the agent of her dreams, Olive is horrified to hear herself begin to babble not about the book, but about how difficult it has been to try to find a home for it. About her years of querying. About her frantic total revisions of the book after every 20th rejection or so. About how she has gotten to the submission stage a few times, but was never given any reason why her book was rejected — so when she sat down to revise again, she was doing it essentially in the dark.

She has become, in fact, the complete anti-salesperson for her book. Every so often, Osprey tries to steer her back toward the book’s content and why it would appeal to her target audience, but by now, it feels so good to talk to someone, anyone, in the industry about how hard it’s been for her that she just can’t stop. Her every third sentence seems to begin, “Well, you probably wouldn’t be interested, because…”

After awhile, Osprey stops asking questions, letting her ramble. When she finally works up nerve to glance up at his face, her throat contracts: his eyes are distinctly glazed over, as though he were thinking about something else. At that point, all Olive wants to do is run away.

“So,” Osprey says, making a note on a paper before him behind a defensive arm. “What is your book actually about?”

This situation is so sad that I hesitate to ask this, but what did Olive do wrong? Not from a writer’s point of view, but from Osprey’s?

From a writer’s POV, of course, her problem was lack of confidence that led Olive to go off on a tangent unrelated to her pitch, right? But Osprey is an agent well used to dealing with nervous pitchers: her fear alone would not necessarily have put him off.

Her real mistake was telling him — indirectly, of course — that she would be hard to help.

How? By not telling him what the book was. What book category, at what target market it aimed, who the characters are, what the premise is. What the book is ABOUT. Essentially, by airing her fears of rejection at such great length, Olive turned the pitch meeting into a guessing game for Osprey.

Translation: she made it clear to Osprey that if he wanted to hear about her book project — which is, ostensibly, the primary reason they are having this conversation at all — he was going to have to invest quite a bit of energy in drawing the book out of her. Sad but true. Even sadder, Osprey never got an opportunity to hear about Olive’s book, which is actually very well written.

(Omniscient narrators know hidden facts like this, you see.)

Try not to judge Olive too harshly — she fell into a very common panic spiral. It may seem odd to those of you who have never pitched your work verbally, but in the moment, it’s amazingly common for pitchers to take five or ten minutes to calm down before they are able to talk about the book at all. This is why every conference guide ever printed will tell you to prepare your pitch in advance: so you actually talk about the book.

Advance preparation can substantially reduce the probability of falling into a panic spiral — or into the other form Olive’s faux pas often takes (I am re-using Olive here, to give her a happier lifepath):

Misguided approach 3: Olive has brought her excellent novel to pitch to agent Osprey. He shakes her hand, offers her a seat, and asks, “So,” he checks his schedule here, “Olive, tell me what your book is about?”

Delighted by his interest, Olive tells him her title, then proceeds to tell him the entire plot of the book, beginning on page 1. Ten minutes later, she has reached the end of Chapter 4.

Osprey looks shell-shocked, but that might just be effects of the day’s cumulative pitch fatigue. “Um, that sounds very interesting,” he says, standing to lead her back to the appointment desk, “but a trifle complicated for us.”

This version of Olive reached the same result — convincing Osprey that she would be hard to help — by completely opposite means. By presenting a kitchen-sink pitch, replicating the entire storyline rather than concentrating on the primary themes of the book, Olive told Osprey — again, indirectly — that he would need to put in a lot of effort to make her work market-worthy.

In other words, by prepping your pitch in advance (and don’t worry; I’ll do a nice, juicy series on how to do that between now and conference season), you are telling the agent to whom you pitch, “Here I am, making it as easy as humanly possible to help me. I am more than prepared to meet you halfway, and together, let’s walk the path to publication.”

Anne in the present again here. Sort of disorienting, isn’t it, to think of it that way?

Okay, let’s move on to a couple of other exemplars of misfortune.

I’ve been writing for the last couple of weeks about the ways in which writers often overstep the bounds of what the publishing industry considers courtesy, and for the most part, I’ve been concentrating on simple differentials of expectation: the pro expects one standard of behavior, and the hopeful petitioner another. Sometimes, though, the depth of the writer’s desire to be published leads to a total disregard of boundaries — which, in turn, leads the industry professional the writer is pursuing to back away quickly.

Much of the time, the boundary-blurred writer does not overstep; she merely assumes that her project is of greater importance to the pro than is actually the case. If she doesn’t transgress the expected norms of behavior, this mistaken belief will harms the writer only emotionally, not professionally, as in the case of Lauren:

Blurry boundary scenario 1: After working tirelessly on her novel to make sure it was ready for conference season, Lauren lugs it to a conference. During the agents’ forum, she is delighted to hear Loretta, the agent to whom she has been assigned for a pitch appointment, wax poetic about her great love of writers and good writing. In fact, of the agents on the panel, she sounds like the only one who regards her job as the promotion of art, rather than finding marketable work and selling it. This, Lauren decides, is the perfect agent for her book.

Since she has only pitched a couple of times before, Lauren takes advantage of the Pitch Practicing Palace, where she works on her pitch with someone who looks suspiciously like yours truly. After having worked the major kinks out of her pitch, my doppelganger asks to whom Lauren intends to pitch it.

“Oh,” Lauren says happily, “I have an appointment with Loretta.”

My apparent twin frowns briefly. “Are you planning to pitch to anyone else? As far as I know, she has not picked up any clients at this conference in years, and she very seldom represents first-time writers. She writes really supportive rejection letters, though.”

Lauren shrugs and walks off to her appointment with Loretta. Her pitch goes well; the agent seems genuinely interested in her work, saying many encouraging things about the novel. Even better, she seems genuinely interested in Lauren as a writer and as a person; they seem to click, and are soon chatting away like old friends. Loretta asks to see the first 50 pages of the novel.

Walking on air, Lauren decides that since she’s made such a good personal connection with Loretta, she does not need to pitch to anyone else. Obviously, she thinks, the agent would not have been so encouraging unless she were already more or less decided to take on the book.

The second she returns home, Lauren prints up and ships off her first 50, along with an effusively thankful cover letter. Three weeks later, her SASE returns in the mail, accompanied by a very supportive rejection letter from Loretta.

What did Lauren do wrong?

Actually, not much: she merely responded to her meeting with Loretta based upon her hopes, not upon solid research. Lauren should have checked before making the appointment (or asked Loretta during the agents’ forum) how many debut novels she had sold lately (in this case, none), and how recently she had picked up a new writer at a conference. Even if she did not have the time to do the necessary background research, since the Pitch Practicing Palace lady had raised the issue, Lauren should have asked around at the conference.

If she had, she might have learned that Loretta had been attending the conference for years without picking up any new clients at all. Unfortunately, there are agents — and prominent ones — who attend conferences regularly, being charming and supportive to every writer they meet, but without seriously intending to sign anyone at all.

Unless, of course, the next DA VINCI CODE falls into their laps. Then, they might make an exception.

While this attitude is not in itself an actionable offense — I would be the last to decry any agent’s being nice to any aspiring writer — it has roughly the same effect on the hooking-up expectations of conference attendees as a mysterious young man’s walking into a Jane Austen novel without mentioning that he is secretly engaged: the local maidens may well fall in love with him without knowing that he is attached.

And who can blame Lauren for falling in love with Loretta, professionally speaking? The absolute demands of the industry can be so overwhelming at the agent-seeking stage that when that slammed door opens even a chink, it is tempting to fling oneself bodily at it, clinging to any agent, editor, or author who so much as tosses a kindly smile in the direction of the struggling.

That being said, though, a nice conversation at a conference does NOT a commitment make. A writer is a free agent until a representation contract is signed, and there are agents out there who feel it’s their duty to be nice to aspiring writers. It’s very, very common for writers to interpret this as something more than it is.

So what should Lauren have done differently? Even if she hadn’t done her background research, she should have kept on pitching her book to others. Even if Loretta HAD actually wanted to sign her on the spot, no reputable agent is going to made a decision about representation without reading the book in question. Lauren should not have relied so heavily upon her — as it turned out, false — first impressions of her. Nice interpersonal contact may help nudge an agent toward offering a likeable writer a contract, but ultimately, no experienced agent would make such an offer upon a conversation, or even a verbal pitch, alone.

I’ve said it before, and I’ll no doubt say it again: no matter what pitching experts, including myself, tell you, a pitch alone is NEVER enough to sell a book to an agent or editor, no matter how good it is. The writing always needs to fulfill the promise of the pitch; the pitch merely opens the door to a favorable reading.

And, realistically, Loretta did not expect exclusivity from Lauren, so there is no chance whatsoever that she would have been offended had Lauren pitched to every agent at the conference. Long-time readers, chant with me now: if an agent wants an exclusive, she will ask for it.

Learn from Lauren’s example: it should take more than a few kind words to make you lose your heart — and your valuable pitching opportunities — to an agent. Don’t act as if you are going steady until your signature has dried upon a representation contract.

To give Lauren her props: she was awfully well-behaved about it all, and thus did not offend agent Loretta with her misconceptions. For the sake of argument, let’s meet another of Loretta’s pitch appointments, Lauren’s twin brother Lorenzo, to see how someone less knowledgeable about industry norms might have responded to the same situation:

Blurry boundary scenario 2: Lorenzo attends the same conference as his sister, and like Lauren, has an almost unbelievably positive pitch meeting with agent Loretta. Pleased, he too stops pitching, boasting in the bar that is inevitably located no more than 100 yards from ground zero at any writers’ conference that he has found the agent of his dreams. From here on in, he has it made.

So, naturally, Lorenzo goes home, spends the usual panicked week or two frantically revising his novel, and sends it off to Loretta. Like Lauren, he too receives a beautifully sympathetic rejection letter a few weeks later, detailing what Loretta feels are the weaknesses of the manuscript.

Unlike Lauren, however, Lorenzo unwisely picked conference week in order to go off his anti-anxiety medication. His self-confidence suffers a serious meltdown, and in order to save his ego from sinking altogether, he is inspired to fight back. So he sits down and writes Loretta a lengthy e-mail, arguing with her about the merits of his manuscript.

Much to his surprise, she does not respond.

He sends it again, suitably embellished with reproaches for not having replied to his last, and attaching an article about how the publishing industry rejected some major bestseller 27 times before it was picked up.

Still no answer.

Perplexed and angry, Lorenzo alters his first 50 pages as Loretta advised, scrawls REQUESTED MATERIALS on the outside of the envelope, as he had the first time, and sends it off.

Within days, the manuscript is returned to him, accompanied by a curt note stating that it is the practice of Loretta’s agency not to accept unrequested submissions from previously unpublished authors. If Lorenzo would like to query…

Okay, what did Lorenzo do wrong? Where do we even start?

Let’s run through this chronologically, shall we? First, he made all of the same mistakes as Lauren did: he did not check Loretta’s track record for taking on previously unpublished writers, assumed that a nice conference conversation automatically meant a lasting connection, and did not keep pitching. Had he stopped there, he would have been a much happier camper.

But no, our Lorenzo pressed ahead: he decided to contest with Loretta’s decision, adopting the always people-pleasing strategy of questioning her literary judgment. In order to insult her knowledge of the book-buying public more thoroughly, his follow-up included an article implying that no one in the industry knew a book from the proverbial hole in the ground.

Bad move, L. Arguing with an agent’s decision, unless you are already signed with that agent, is always a bad idea. Even if you’re right. Perhaps even especially if you’re right, because agents’ egos tend to get bruised easily.

More to the point, arguing with rejection is not going to turn it into acceptance. Ever. At the agent-seeking stage, this strategy has literally never worked. All it does is impress the agent (or, more likely, her screeners) with the fact that the writer in question is not professional enough to handle rejection well.

And that, my friends, is not an impression at all likely to engender a sympathetic re-read.

I’m sure, however, that you’re all too savvy to follow in Lorenzo’s footsteps, aren’t you? You would never be so blunt, I’m sure, nor would you ever be so dishonest as to write REQUESTED MATERIALS on materials that had not, in fact, been requested. (Since Loretta had not asked Lorenzo to revise and resubmit, her request ended when she stuffed his initial 50 pages into his SASE.)

However, a writer does not necessarily need to go over the top right away to bug an agent with over-persistence. Give some thought to how you can present yourself as easy for an agent to help.

Anne in the present again. The moral, if you’ll forgive my pounding it with a hammer: it is ALWAYS in a writer’s best interest to pitch or query to more than one agent at a time. Always, always, always.

Another set of conference-related object lessons follows tomorrow. Keep up the good work!

Wait — if my contest entry was so good, why didn’t it make the finals?

Let’s start out with the obvious question: yes, I AM just getting into the swing of a series on pitching, and yes, as a general rule, I hold off on posts-by-request until after a series is complete. So yes, normally, I wouldn’t be doing this.

But yesterday, long-time reader Karen wrote in on a topic I know a number of my readers are pondering right now, how to respond to feedback on contest entries:

With your help, I entered the contest-that-shall-remain-nameless. I’m sorry that I can’t report that I won, or even placed. I didn’t. However, life is about learning. I just received my two critiques and I can’t tell you how valuable they are. Wow! One problem I have though is this…I read the critiques to my husband. He said, “How is it possible that the critiques are that good and you DIDN’T place?” I have no answer for that.

While there are a few suggestions that I am mulling over, for the most part, the comments are super-positive. This leaves me to wonder, “then why wasn’t I a finalist?” Is it just that the competition was so steep? I’m not sure what to think of it all. On the Additional Comments section, one even says-and I quote “Get this published!!!” Hmmmm…can you cover this sometime? What to do with the critiques when you DON’T win?

Anyway- I am not angry or bitter. I am actually very encouraged. I just don’t know which direction to go. Thanks for all your help Anne. Your blog rocks! ~Karen

Karen, I hear this from good writers all the time — not the part about my blog’s rocking, necessarily (although that’s always nice to hear) but questioning how seriously to take contest-generated critique. Since contest judges are anonymous and faceless, and since judging criteria are often shrouded in levels of mystery that would make the WTO’s deliberations seem transparent by comparison, many writers are left staring at feedback, wondering, “How close is this to what an agent or editor might say about my work?”

It’s a question asked with particular frequency in my neck of the woods, with respect to the Contest-That-Shall-Not-Be-Named. For those of you who do not live and write in my part of the country, the fact that the CTSNBN routinely has first-round judges give such feedback, in a format that implies that the opinions expressed are authoritative, is one of the contest’s main selling points to writers: every entrant receives two ostensibly well-informed critiques. Since this particular contest does not pay its first-round judges (nor, in the last couple of years, has it thanked them), the anonymity of the feedback presumably guarantees impartiality.

In years past, entrants did not receive their critiques until well after the conference at which the literary prizes were awarded; as of last year’s contest, the policy changed (thank goodness) so that entrants could benefit from feedback prior to pitching at the conference.

Which means, in theory, that if entrants are going to take advantage of these critiques, they have only a few weeks to do it now. So my addressing it after my pitching series was complete might be a TAD tardy. Thus the exception.

(Before I launch into it, in the interest of full disclosure I should say that I used to serve as a judge in the contest in question, but no longer do; I also won its highest nonfiction award in 2004 and was the organization’s Resident Writer for a year. In fact, the CTSNBN is my local writers’ association, whose name I no longer mention on this blog (for those of you who missed last year’s fiasco) because (a) I don’t feel that it deserves the free publicity, (b) its formerly quite prestigious conference and contest are now handled so differently that I can no longer in good conscience recommend either to my readers, (c) I think the purpose of a writers’ organization should be to help all of its members, not merely the ones who happen already to be published, and (d) I don’t like people who are mean to little old ladies. So much for that rather dull little explanation. Back to the question at hand.)

Obviously, it’s really, really hard to answer any question about how a contest entry might have been judged without, well, being one of its judges. Only someone directly involved with the administration of a contest would know for sure, for instance, if there had been a policy change in how the judges were asked to evaluate entries.

Taking a gander at the CTSNBN’s website, however, I do notice that there has been a policy shift that anyone might notice: instead of having 10 finalists in each category, there are now only 8. Which would almost inevitably mean that the competition for each finalist slot would be more intense.

So you’re quite right to wonder about the competition level, Karen — it’s not unusual for a category with 10 or 15 finalist slots to have seven or eight times that many entries that could have been finalists in a less competitive contest. When the field is narrowed still further, it’s probably safe to conclude that the differences between Finalist #8’s entry and Not-Finalist #1’s were pretty miniscule.

If not entirely a matter of personal literary taste.

Literary contest entrants are often shocked to realize this, but evaluating writing can never be entirely objective. Oh, the issues that tend to knock most entries out of the running are fairly easy to grade objectively — formatting problems, grammar, spelling, adherence to contest rules, and so forth — but presumably, any entry that would even have a chance of making the finals would not run afoul of any of these.

Beyond exclusion factors, judging style is necessarily subjective — which means, logically, that the difference of the tenth of a point in scoring that might have separated Finalist #8’s ranking from even the next twenty below must be equally so. Lest we forget, the individual judge just gets to assign a numerical value to the entry, typically, not to say this one should be a finalist or that one shouldn’t.

If another judge was more generous with points…well, I don’t need to spell out the inference, do I?

My point is, it’s not as though judging a writing contest is as straightforward as being able to rank every single entry as clearly better or worse than the one just above or just below it. Judges tend to think of them in groups, and the fact is, in a contest with a lot of good entries, one should expect that there would be more finalist-worthy entries than finalist slots.

Particularly if a contest is, for reasons that escape me, trying to limit its finalist slots.

Also, the entrant can’t know if the judges were looking for something specific this year — which happens more than the average entrant tends to think. The broader the category descriptions, the more likely this kind of unofficial judging preference is to crop up, I’ve noticed, if only to narrow the criteria for winning.

As one might want to do if, say, a contest lumped Mainstream Fiction and Literary Fiction into a single category, when the writing standards for each in the industry are quite different.

I always wonder about policy shifts when I hear of contest feedback like, “Get this published,” with or without the extra exclamation points. Frankly, from a judge’s point of view, it doesn’t make sense as feedback UNLESS the critiquer had some reason to believe that your entry WOULDN’T make the finals and didn’t want you to be discouraged by that outcome.

Think about it: as feedback goes, it isn’t all that helpful otherwise, since it’s unlikely to the point of ridiculousness that trying to get the entry published would already have occurred to anyone who entered a literary contest.

Judges’ perceptions of marketability also vary widely, especially if the judging pool’s level of professional experience is uneven. (As might be the case, for instance, in a contest where many of the long-time judges abruptly resigned in a huff and needed to be replaced in a hurry.)

If you’ll recall from my earlier posts on contest judging, marketability is usually weighted almost as heavily as style in judging. As both are in the eye of the beholder — and the former tends not to play a very heavy role on a feedback sheet — it’s impossible for the entrant to figure out how the points were assigned.

As if all that weren’t confusing enough, the rating forms (where the entries are actually assessed) are typically quite different from the feedback forms (which are sent back to the entrant). The feedback may or may not be reflective of the numerical scores the judge assigned the entry. That’s left up to the judge’s discretion.

One more possible rating factor to consider: although from a judge’s perspective, there is a very palpable difference between an entry that has no outstanding problems (which would tend to receive a very positive feedback sheet) and one that has the WOW! factor that just screams, “This one’s got a shot to win,” most contest critique forms do not reflect that. I cannot speak to the CTSNBN’s current format, but in the past, a judge would have had to make an additional effort to note this.

On most feedback forms, these two types of manuscript might seem very similar indeed.

On the bright side, this usually means that an entrant who received glowing feedback can at least be sure that she has not made any major mistakes — not an achievement at which any of us should be sneezing. But that doesn’t really offer many tangible hints about how to up the WOW! in the entry, does it?

I hate to bring up the other logical possibility, but it’s not beyond belief that the judges were kinder in their written evaluations than they were in their numerical ones, the ones that actually counted toward whether the entry made it to finalist consideration or not.

I know: the very notion is annoying, from the entrant’s perspective. But it does happen. In fact, sometimes the rules and even the evaluation forms themselves promote this kind of judging duality.

Manuscript critique is a serious responsibility, you know; it’s easy to crush someone’s ego without really trying. Back in the Paleolithic era, when I used to be a judge in that particular contest, we were encouraged to accentuate the positive in our feedback — and to provide as much specific, helpful feedback as possible. Some judges made the effort, some didn’t. (Some also interpreted this dictum to mean not to mention ANY areas of possible improvement, but that’s neither here nor there.)

To answer your husband’s question directly, then: since there’s not necessarily a correlation between the judges’ critique and the scores they assign the entry, it’s not really possible for an entrant who receives stellar feedback to figure out WHY her entry didn’t make the finals. Sorry about that.

But in any case, the critique forms would not give a solid indication of why one entry placed, rather than being just one of the finalists. Few literary contests are judged in a single round. In the case of the CTSNBN, the first-round judges (who produce the feedback) are neither the people who tabulate the results and pick the finalists (that’s the category chair) nor the people who decide who will win and place amongst the finalists (usually one of the agents or editors attending the conference).

Clear as mud, isn’t it?

In fairness, though, the CTSNBN’s judging practices (or what they were in the past, when I was actually involved with them) aren’t really any less opaque than most literary contests’. It’s in a contest’s interest to pretend that there are always clear demarcations between finalist and non-finalist entries, just as they would like us to believe that the difference in quality between first and second place, or between third and finalist, is so obvious that any professional could spot it instantly.

But in practice, as anyone who has ever been a contest judge can tell you (or would if s/he were being honest about it), the lines are seldom so clearly drawn.

What does all this mean for the feedback, those of you who entered the CTSNBN ask? Well, it’s not really possible to answer that without (a) reading the piece in question and (b) reading the feedback, of course. But here are a few general rules of thumb:

(1) If the critique contains discussion of any technical points — formatting, grammar, etc. — address those issues right away. Chances are, if these problems caught the eye of a contest judge, they are serious enough to annoy an agent or editor as well.

(2) If the critique doesn’t bring up technical problems, be very pleased with yourself.

(3) Weed out the generalized part of the critique (“Get this published!”); these points are not going to be of much use in revision. Save the compliments to cheer yourself up on a rainy day.

(4) Make a list of the specific critique points, so that you may weigh the suggestions and see if they seem reasonable. (If you’re like most writers, you may need to sit with them awhile and/or get an outside opinion before you can make this judgment. For tips on maximizing your objectivity about your own work, please see the GETTING GOOD AT ACCEPTING FEEDBACK category at right.) If they strike you as good ideas, try incorporating them.

(5) If any part of the critique doesn’t make sense to you, PLEASE do not incorporate it blindly, simply because it seems to be coming from an authoritative source. Find some good first readers to go over your work to see if the critique makes more sense to them.

This is an especially good idea if the feedback in question concerns the marketability of your entry. As I said, contest judges’ levels of experience in the industry vary WILDLY — not all of the feedback you receive may be of sterling value.

Remember, typically, first-round judges are writers, not agents or editors: their sense of what is and isn’t marketable may not be the current wisdom in the industry. Do your homework to double-check before you do a major overhaul on your manuscript based upon an anonymous judge’s opinion.

In short, treat contest feedback in much the same way as you would any other manuscript critique: warily, using what’s helpful and applicable without merely substituting someone else’s judgment for your own. Often, these critiques can provide substantial insight, but ultimately, it’s your book, right?

Phew — that was a heavy topic, wasn’t it? Next time, we’ll traipse off into the lighter world of…wait, we were talking about pitching, weren’t we? Never mind.

Keep up the good work!

Writing with teeth…or at least with gums

The beast prior to the procedure

I meant to post yesterday, honest I did, but I couldn’t drag myself to the computer because of an overwhelming sense of guilt. Remember that shelter kitty we adopted last fall, to keep me company while I was lolling on the couch with mono? The one with the past that would make Charles Bukowski turn pale? Well, it turns out that he (the kitty, not Bukowski) had a set of teeth that imply that he spent his kittenhood ingesting crystal meth on a daily basis.

We’re relatively sure that he didn’t, but pretty much all of his front teeth had to go anyway. Thus my Friday o’ Guilt.

Actually, the kitty seems to be taking it all better than I am on this suddenly summer-like spring day:
he’s raring to go; I’m walking around apologizing to him every fifteen minutes.

Oh, no: I inadvertently used the evil phrase, the one involved in my first A CLOCKWORK ORANGE-like aversion therapy for repetitive phrase use. Pardon me, everybody…my vision is going wavy…

I was six years old, standing in line for the Peter Pan ride at Disneyland, back in the days when the quality and popularity of the ride was easily discernable by the level of ticket required to board it. E was the best; I believe this particular ride was somewhere in the B range.

So there I was, all eyes and braids, holding my mother’s hand while my father watched my older brother go on D and E ticket rides, waiting in a queue of inexplicable length to cruise around an ersatz London with Peter, Wendy, and the gang. As each ship-shaped (literally) car took a new crew of tourists into the ride itself, Peter’s voice cried out, “Come on, everybody, raring to go-o-o-o!”

Three feet forward. “Come on, everybody, raring to go-o-o-o!”

Six more feet. “Come on, everybody, raring to go-o-o-o!”

Tears have by now come to my mother’s eyes, but we’re too committed to the line to back out now. “Come on, everybody, raring to go-o-o-o!”

After about five minutes of listening to that annoying voice while inching toward the front of line, I started counting the repetitions. By the time it was our turn to step into the flying ship, Peter had barked that inane phrase at me 103 times. It’s all I remember about the ride.

And that, my friends, is how one grows up to be an editor: howling, “Oh, God, not that same phrase AGAIN!”

Yes, I know: I’ve used this example before here, but I don’t think most writers have any idea just how much word, phrase, and even concept repetition grates on professional readers and contest judges. Fingernails on a chalkboard doesn’t even begin to describe it.

But it makes the average pro want to hide under the bed like a cat threatened with a visit to the vet — and, since folks like me are trained specifically to catch redundancies a hundred pages apart, even a single repetition can sometimes send us diving bedward.

Did some of you out there just go pale? Are you perhaps thinking of my last post, where I mentioned that readers do not necessarily remember every detail about every character?

Good; that means you’ve been paying attention.

For those of you whose blood pressure remained normal, let me disturb it: character trait redundancy is really, really common in submissions. Why? Well, for precisely the reason cited above — fearing that readers may not recall important plot points or characteristics, many aspiring writers repeat such information throughout the book.

How common is this practice? Well, let’s just say that most of us who read for a living (and, I suspect, for most who review movies for a living as well) see the second instance and say immediately, “Oh, okay — THAT fact is going to be crucial to the climax.”

The best way to avoid engendering this reaction, as I suggested last time, is to introduce the relevant facts or characteristics in such a vivid way the first time around — showing them, perhaps, instead of simply telling the reader about them — that the reader may be safely trusted to recall 300 pages hence that the protagonist’s sister is allergic to the beets that are going to kill her on p. 423.

Gee, who saw THAT coming?

Did that sudden stabbing sensation in my back mean that some of you found that last observation a trifle harsh? “But Anne,” the repetition-fond point out, “readers honestly do forget details — my first reader/writing group/my agent/my editor keeps writing in the margin, ‘Who is this?’ when I reintroduce characters toward the end of the book, or even, ‘Whoa — this came out of nowhere!’ when I’d thought I’d laid the groundwork in the first third of the book. I’m just adding the repetition to address these concerns, because, frankly, unless the reader has that information, the conflict loses some of its oomph.”

You could do that, repetition-mongers, but I would translate this feedback differently: if your first readers are not recalling certain salient facts introduced early in the book by the time they reach the closing chapters, isn’t it possible that the earlier introduction is at fault?

My first response would be to rush back to the first mention of the information in question to see if it is presented in a memorable manner. Or if, as we discussed last time, the reader is presented with so much information that the important bits got buried.

Actually, it wouldn’t be a terrible idea to go back and double-check anytime you notice yourself repeating information. Is there a reason that you’re assuming that the reader won’t remember it if it’s mentioned only once?

This strategy will only work, however, if the writer catches the repetition — say, in the course of reading her manuscript IN HARD COPY, IN ITS ENTIRETY, and OUT LOUD before submitting it to an agent, editor, or contest.

I’ve noticed that writers are very frequently unaware of just how much their manuscripts DO repeat themselves. There’s a very good reason for that, of course: repetition is constantly flung at all of us, all the time.

Not just in everyday conversations — although it’s there, too: if you doubt this, go find a community that’s experiencing a heat wave, sit in a popular café, and count the variations on, “Hot enough for ya?” you hear within a 15-minute period — but in TV and movies as well.

Most of us become inured through years of, well, repetition to the film habit of repeating facts and lines that the screenwriter wants to make sure the viewer remembers, information integral to either the plot (“Remember, Gladys — cut the RED cord hanging from that bomb, not the yellow one!”), character development (“Just because you’re a particle physicist with a summa cum laude from MIT, George, doesn’t mean you’re always right!”), or both (“You may be the best antiques appraiser in the British Isles, Mr. Lovejoy, but you are a cad!”)

My favorite example of this tendency is the cult TV series Strangers With Candy, a parody of those 1970s Afterschool Special designed to break the news to young folks like me that Divorce is Hard on Everyone in the Family, Outsiders are Teased, and Drugs are Bad. (See, I even remembered the morals, doubtless due to repetition.)

Because it’s not as though we could be trusted to draw conclusions like that for ourselves from real-world observation. Because these playlets were intended to be EDUCATIONAL (as opposed to, say, entertaining), Afterschool Specials tended to hammer home their points with SUBTLE TOUCHES OF IRONY on the order of some minor character’s saying to our tragic heroine (played by someone like Helen Hunt in braces), “You know, Esther, I don’t think that you should even consider taking those drugs. They might make you go CRAZY.”

Any sane viewer, naturally, would recognize that this would mean that Helen Hunt was going to (a) take those drugs, because where would our object lesson be otherwise? (b) in fact go crazy, and (c) probably be dead within the next ten minutes of screen time.

Strangers With Candy had a great deal of fun with this kind of foreshadowing: the heroine, Jerri Blank, often telegraphs upcoming plot twists by saying things like, “I would just like to reiterate, Shelly, that I would just die if anything happened to you.”

Moments later, of course, Shelly is toast.

It’s funny in the series, but it’s less funny to encounter in a manuscript, particularly if your eyes are attuned to catching repetition, as most professional readers’ are. Characters honestly do say things like, “But Emily, have you forgotten that I learned how to tie sailors’ knots when I was kidnapped by pirates three years ago?”

All the bloody time. Even when the first 200 pages of the manuscript dealt with that very pirate kidnapping.

At base, this is a trust issue. The writer worries that the reader will not remember a salient fact crucial to the scene at hand, just as the screenwriter worries that the audience member might have gone off to the concession stand at the precise moment when the murderer first revealed that he had a lousy childhood.

Who could have predicted THAT?

I’m sensing some squirming in desk chairs out there. “But Anne,” I hear some consistency-mongers protest, “doesn’t the fact that we ARE all accustomed to being spoon-fed the information we need when we need it mean that we writers should be ASSUMING that our readers will have some memory problems? Especially someone like Millicent, who might read the first 50 pages of my novel, request the rest, then continue reading a month or two later? Surely, I should be including some reminders for her, right?”

Good question, squirmers. Television and movies have most assuredly affected the way writers tell stories. One of the surest signs that a catch phrase or particular type of plot twist has passed into the cultural lexicon is indeed the frequency with which it turns up in manuscript submissions.

For precisely the same reason, one of the best ways to assure a submission’s rejection is for it to read just like half the submissions that came through the door that day.

“But WHY?” the consistency-huggers persist.

Come closer, and I’ll tell you a secret: repetition is boring. REALLY boring.

We all know how agents and editors feel about manuscripts that bore them, right? In a word: next!

And here’s another secret: people who read manuscripts for a living are substantially more likely to notice repetition than other readers, not less. (Perhaps Peter Pan traumatized them in their younger days, too.) Not only repetition within your manuscript, but repetition ACROSS manuscripts as well.

Let me ask you: just how much control does the average submitting writer have over the OTHER manuscripts Millicent might have already scanned that day?

That’s right: absolutely none. So while following the cultural norm for repetitive storytelling might not annoy a reader who curls up in a comfy chair with only your manuscript, if your tale repeats twice something similar to what the submission before yours saw fit to convey 37 times in 22 pages…

It may not be a problem to which your manuscript falls prey — and if so, hurrah for you; it’s hard to strip a manuscript of them entirely, because they are so pervasive. But just to be on the safe side, here’s a project for a rainy day: sit down with your first 50 pages and highlight every line of dialogue in there that you’ve ever heard a TV or movie character say verbatim.

Ever.

Was that giant slurping noise I just heard the sound of the blood rushing out of everyone’s faces at the realization of just how much dialogue that might potentially cover?

No? What if I also ask you to highlight similar phrases in the narration? First-person narration is notorious for echoing the currently popular TV shows.

Often, it’s unconscious on the writer’s part: it’s brainwashing from all of that repetition. It would be surprising if common dialogue HADN’T made its way into all of our psyches, actually: according to CASSELL’S MOVIE QUOTATIONS, the line, “Let’s get outta here!” is in 81% of films released in the US between 1938 and 1985.

Care to take a wild guess at just how often some permutation of that line turns up in submissions to agencies?

No? Well, care to take a wild guess at how many agents and editors notice a particular phrase the second time it turns up in a text? Or the second time it’s turned up in a submission this week?

“Come on, everybody, raring to go-o-o-o!”

Unfortunately, just because a writer doesn’t realize that he’s doing lifting lines doesn’t mean that an agency screener won’t notice and be annoyed by it. Particularly if three of the manuscripts she’s seen today have used the same line.

It happens. Or, to put it in Afterschool Special terms, Checking for Both Types of Repetition is Good.

I know, I know, it’s tempting to assume that you haven’t used any of the standard catchphrases or plot twists, but believe me, even the most innovative writers do it inadvertently from time to time.

The rest of the population is subjected to the same repetitive teleplays and screenplays as writers are. Over time, people do tend to start to speak the way they would if they were playing themselves onscreen. A writer of very good hardboiled mysteries told me that he is constantly meeting private detectives who sound like Sam Spade, for instance, something they apparently didn’t do before the 1930s.

But remember, just because people do or say something in real life doesn’t mean it will necessarily be interesting — or not come across as hackneyed — translated to the printed page.

Check. Weed out both repetition within your manuscript AND material unconsciously borrowed from TV and movies.

Or, better yet, have a good reader you trust check for you. (And if you’re not sure whether a particular twist or line is common enough to count, film critic Roger Ebert is kind enough to maintains a database of them.)

Often, it’s surprising how small a textual change will turn an incipient cliché into a genuinely original moment. But a writer cannot perform that magic trick without first identifying where it should be applied.

It’s time for me to go-o-o (curse you, Pan!) for today; I’ve got some cat appeasement to do. (I wonder if he’d like a salmon milkshake…). More tips on catching repetition follow anon.

Keep up the good work!

Getting good at incorporating feedback, one last time: my eyes! My eyes!

This may be a short post today, I’m afraid: my blogging program just upgraded to new software, and every single page of the administrative side of this site is now blindingly, glaringly, is-that-my-composition-page-or-have-I-died-and-am-approaching-heaven white, with rather pale blue type. A pale yellow background in parts varies the page where one reviews comments, but overall, the effect is like trying to write at high noon in the middle of Death Valley without a hat.

Oh, the new software has benefits, too. But seriously, I may have to don sunglasses to use it.

So let’s proceed quickly to today’s lesson, before I give in to the urge to run straight toward that bright light to embrace my long-gone loved ones and run smack into my monitor.

Back when I was teaching at a big university (I would give you the hint that it was a big football school whose mascot was a vicious carnivore, but that would hardly narrow it down, would it?), I had a policy that my students could always rewrite their term papers with an eye to improving their grades, even if the class was not a writing class per se.

Why did I allow and even encourage this? Three reasons: first, few students who were not taking writing classes had much opportunity to revise their work — and thus kept making the same kinds of argumentative mistakes without learning how to correct them. Since I required that they submit the revision within a couple of weeks, in theory they would be better equipped to argue by the time the next term paper was due.

Second, as anyone whose pages have passed under my editorial pen can tell you (sometimes shaking with shock), I’m an inveterate asker of follow-up questions. By revising the paper, the student could address these questions and end up with a better understanding of the essay topic.

(Or a related one. Because I had occasionally been known to throw an argumentative curveball — thank goodness I grew out of THAT — I would routinely ask my students to turn in the original, commented-upon paper along with the revision, so I wouldn’t scrawl in the margins of the new, “Why on earth have you gone of on THIS tangent?”)

Third — are you sitting down? — many of my students were turning up at college apparently without having ever been taught some of the basic rules of grammar.

If my marginalia on his papers was the first time a college sophomore had had the rule governing there, their, and they’re explained to him — a real-life example, by the way — well, I felt the least I could do was give the guy the opportunity to put that new-found knowledge into practical application toute suite.

Did I hear some of my readers who graduated from high school before 1969 choke a little during those last couple of paragraphs? “What do you mean?” some of you demand, clutching your chests. “Why didn’t he learn the rules in high school?”

Oh, you’ve stumbled into a contentious subject: when I was teaching in the 1990s, my colleagues at the university asked that particular question all the time. As did I. But when I asked high school teachers about it, they said that in our state, at least, high school composition lesson plans were predicated on the assumption that the students would learn the specific rules in college. And when I asked junior high teachers, they said the students would be taught that material in high school.

Thus the sophomore in my class who had spent years just guessing which one was right.

Is this still the case? I honestly don’t know; I hope not. But at the time, I certainly was not the only teacher who routinely passed out lists of grammatical rules when the lecture was on, say, Confucius.

One term, I had a student who was struggling with the material — let’s call him Lance Corporal, because he was in ROTC. Lance was a bright enough kid, if not particularly motivated. Not all that unusual in that particular class, admittedly, as it was a common distribution requirement, but still, most of the students seemed to manage to do enough of the reading to get by, or at any rate to fake it during discussion sections.

Not so Lance: he invariably sat silent throughout every class. Again, not a terrific surprise: ROTC students, in addition to promising to serve in the military after graduation, typically carry a pretty heavy course load over and above their army-navy-air force classes, so I didn’t begrudge ‘em the odd snooze in class, as long as they kept up with the work.

On the day before the final, Lance appeared in my office, bearing revisions of both of the papers assigned so far in the class — and this time, he did surprise me. Tears in his eyes, he confessed that if he did not raise his grades, he was going to be thrown out of ROTC.

Since I had barely heard his voice in the past nine weeks and the first versions of his term papers revealed that he hadn’t done much of the reading, I suppose I should have been a bit sterner with him — technically, the deadline for submitting either revision was long past. But heck, I didn’t want the kid to lose his scholarship just because he couldn’t read a calendar very well.

Even then, I thought of deadlines more like a writer than a professor, obviously.

So I pocketed his revisions for later grading, giving them back to him at the next day’s final. “Are you sure you want me to grade these, Lance?” I asked him after he’d turned in his bluebook. “It looks as though all you did was make the grammatical and spelling corrections I hand-wrote on your original paper.”

He stared at me blankly. “Yeah? Wasn’t that what I was supposed to do?”

“Well, not only that. I had expected you to answer at least some of the questions I wrote in the margins.” In the face of his incredulity, I figured trying to get him to understand that he should have answered ALL of them was a lost cause.

Confusion was the most socially-acceptable expression of the many on his face. “I thought you just wanted me to think about those questions before the final.” And then he started explaining to me all over again — unnecessarily, I felt — that he was dangerously close to being thrown out of ROTC because of his grades.

Evidently, Lance felt that I had filled the margins and in some cases the back of his pages with commentary because I was just feeling chatty.

Why am I telling you this story at the end of a series on how writers can learn to take feedback well, you ask? Well, Lance made a couple of errors of judgment common amongst writers dealing with agents and editors for the first time.

First — and I’m sure that you’ve figured this one out already — he was too literal in incorporating feedback. Surprisingly, writers will often make the editorial changes scrawled on the manuscript without a murmur, yet neglect to address the larger issues the agent or editor may have suggested in, say, the cover letter that accompanied the marked-up pages.

Remember couple of weeks ago, when I mentioned that hell hath no fury like a critiquer who feels she has expended her feedback-giving time in vain? Well, the overly-literal reviser tends to elicit a similar reaction.

Why? Professional feedback is usually more concerned with identifying manuscript problems than with micro-managing how the writer should solve them.

Or, to quote my excellent agent: “You’re the writer; you figure out how to fix the manuscript.”

Actually, I have always found this rather empowering — it certainly raises the reviser’s ability to negotiate compromises over contested revision points if the critiquer is not married to the details of a suggested change. But when a revising writer is thinking super-literally, he’s implicitly expecting, like Lance, to be told precisely how to change the manuscript in every particular.

I can certainly understand why someone new to the biz would want guidance — but frankly, the mere idea of a writer’s abdicating control of a manuscript to the extent that he would even consider making ALL requested changes blindly simply because he was told to do so…well, I can’t imagine doing that myself.

I was going to say that it made me feel slightly faint, but I believe the ambient glare is responsible for that. Perhaps it is just a heat-induced illusion, but my cat just staggered across my desk, meowing, “Water…water!” like a refugee from a remake of BEAU GESTE.

But I digress. Let me lead the cat to the nearest oasis, then I’ll get back to the topic at hand.

Being reasonable about incorporating feedback does not mean rolling over and playing dead. It means being a good listener, a thoughtful considerer, and a grateful acceptor of critique, no matter who gives it. But ultimately, you are responsible for what you submit.

Lance’s second tactical error was also one aspiring writers frequently stumble upon: he gave his feedback-giver reason to regret having tried to help him in the first place. Not only did he wait until the last possible second to ask me to regrade his papers, but he was astonished that merely incorporating what was after all my revision work into his text wasn’t sufficient to raise his grade. By not thinking through his request for help thoroughly before he made it, he made the issue whether I liked him enough to bend the rules for him.

Long-time readers of this blog, chant the rule along with me now: if you want people in the industry to help you, it’s your job to make yourself as easy to help as humanly possible. And if someone does take the time to give you a hand, you should never leave him or her in any doubt of your abiding gratitude.

So did I allow Lance to rework his papers again during finals week? Well, let me put it this way: I’ve been worrying about him since the war began. But the last time I saw him, his officer’s uniform looked very nice on him.

But if I’d been an agent or editor who had asked writer Lance for changes in a manuscript, would I have been that kind? Maybe, maybe not. But is it really in a writer’s interest to take that gamble?

Basta. Next time, we shall move on to the wonderful world of manuscript problems — beginning with increasing conflict on the page, since you asked so nicely, Gordon — or that’s not Rudolph Valentino riding toward me across the shifting sands.

Keep up the good work!

Just when I thought the getting good at incorporating feedback series had wound to a close, Dave brings up another good issue

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There I was, my friends, happily contemplating the spring rain cascading over the new blooms on my pear tree and what few tulips the destructive-but-invaluable construction crew left in my back yard, when it popped up on my screen: a comment left by incisive longtime Author! Author! reader Dave:

I’m of the opinion that incorporating feedback at any level is easier if a writer realizes two things. One, that no matter how good one’s writing is, it can be better. Two, whether pending changes are the result of self-review, first reader suggestions, or publishing industry directives, they are all meant to improve the work.

Gnash went my teeth — because, dear readers, not only is Dave right on both of these salient points, but the first is particularly applicable to the series in question. In a flash, I realized that even as I had been patting myself on the back about how thoroughly we’d gone over the plight of the feedback-recipient, I had merrily skipped over a couple of rather important details.

It’s already time to revise the series, in short. Two roads diverged in a yellow wood — and by golly, I’m going to backtrack and try to travel both.

The first point that seems to have slipped under my radar may be lifted more or less verbatim from Dave’s observation:

No matter how good one’s writing is, it can be better.

Or, to stand it on its head and paint its toenails before we shove it onstage to tap-dance:

Receiving revision requests on a manuscript does NOT necessarily mean that it isn’t well-written — or that its author doesn’t have scads of talent.

Hoo boy, is that ever a hard concept for most writers new to the biz to swallow!

Why? Well, professional opinions vary, but here’s my theory: because a manuscript represents SO much of its writer’s time, energy, love/soul/whatever you want to call it, it’s extremely difficult for the writer to think of it as a product-in-development, rather than a finished piece of art.

Do I hear some harrumphing from veterans of earlier posts in this series? “Yeah, yeah,” these battle-hardened toughs say, “we already know: if a writer is querying with or submitting a book to agents and editors, it’s a product that s/he is trying to sell. A manuscript is not merely an extension of its author’s personality, and we writers should not respond to feedback as though we were being criticized on our own characters. I thought you said that you were going to share something NEW.”

Ooh, tough crowd. Okay, here goes: the new part has to do with how we writers think of our talent as we take it to market.

When an aspiring writer prepares a manuscript for submission — but wait, I’m assuming that the writer we’re discussing is industry-savvy enough to differentiate between preparing a work for submission to agents and editors and simply writing the book in the first place.

The latter is about the creative process, expressing oneself, and all of the rest of the time-consuming delights of the first draft; the former is concerned with polishing up those ideas so they’re ready for an agency screener’s notoriously merciless peepers.

Or, to put it a bit more crudely, when writing the first draft of a manuscript, the writer is generally composing to please herself, primarily; in prepping the manuscript for submission (or revising based on solid feedback), the writer is seeking to please a potential reader.

I’m just full of aphorisms today, amn’t I?

Most aspiring writers do not make the distinction between these two states of manuscript preparation, alas, and it shows in what they submit to agents, editors, and literary contests: pages rife with grammatical problems, misspelled words, under-thought plot twists, etc.

Within the first couple of pages, even.

I mention this last point partially as a lead-in for the discussion I had planned to begin today, on common manuscript problems that often lead to rejection. (In preparation for which I have, as the sharper-eyed among you may already have noticed, already added a new category to the list at right, AGENCY SCREENERS’ PET PEEVES OF THE NOTORIOUS VARIETY.)

As I MAY have mentioned, oh, eighty or ninety times before, and at least a dozen times within this particular series, professional readers do not read like other people. Especially within the first few pages of a submission, they tend to read from line to line, or at most from sentence to sentence: if the first one in a paragraph contains a problem, they simply do not move on to the next.

Sentence, that is, not paragraph. Speaking of tough audiences.

Which is to say, they most assuredly do not read like writers, and especially not like writers reading their own work with a kindly eye. They will not, for instance, gloss over a typo in the name of a place with merely a muttered, “Oh, I’ll need to go back and fix that,” think that {and} repeated four times within a single sentence gives a marvelously evocative feeling to the narrative, or assume that an opening similar to THE LOVELY BONES is an invariable sign that the rest of the manuscript will be as good.

They are disappointingly likely, in fact, to leap to the prosaic and unflattering conclusions that the submitting writer just didn’t know how to spell Berkeley in the first place, adores run-on sentences, and that THE LOVELY BONES was her favorite book, respectively.

Echoing my phantom critics at the top of this post, the professional reader sees such opening and cries: show me something NEW, something I haven’t seen before. And show it to me in a clean manuscript.”

A clean manuscript, in case you were wondering, is the term for a submission that is absolutely free of spelling snafus, grammatical errors, and the kind of typo I mentioned above as likely to be noticed as only a minor annoyance by the writer I mentioned above. The ability to proofread adequately technically shouldn’t have anything to do with talent, yet the two run hand-in-hand enough that they might as well be related, in the eyes of the publishing industry.

Why? Well, no one’s really sure who first made that particular correlation, but if I had to guess at the underlying logic, it would run something like this: an aspiring writer who understands the distinction between writing a book and prepping it for submission is both (a) more likely to proofread than one who doesn’t and (b) more likely to have some conception of how the industry works — and is thus (c) more likely to be good at taking feedback well, meeting deadlines, and generally living up to the other rather high standards of good behavior to which they expect successful writers to conform.

If I had to guess.

From the publishing industry’s point of view, a well-written submission by a good writer is like a talented actor auditioning for a play. Many gifted performers may audition, but only one can ultimately play the part. The one cast as Hamlet may not actually be more talented than the others, but he does have particular qualities and skills that the director wants.

Now, if the auditioning actor (let’s call him Bertie, to personalize him a little) walks into the audition believing that raw, natural talent is the only thing the director is assessing during the audition, not getting the part is going to seem like a judgment on whether he should be acting at all, right?

Sound a bit familiar? It should — it’s roughly equivalent to what many, if not most, writers feel the first time they have a manuscript rejected. Or even when they encounter substantive feedback.

And if they have, as is so often the case, not made the distinction between writing a book at all and polishing it up for submission, that conclusion isn’t all that surprising. Constructive feedback is, after all, predicated upon the assumption that the writer INTENDS to take that second step of prepping the manuscript for eyes other than her own.

If that is NOT the writer’s intention — if, in other words, she believes that she is so talented that her work should be published as is and regardless of any technical problems it may have — this assumption is incorrect, badly so. Pretty much by definition, to a writer whose primary goal is to please herself, any outside criticism is going to seem at least a little bit outrageous.

And personal.

Because, you see, to a writer who has set herself up as her own best reader — and thus only legitimate judge — a critique of her manuscript is not only a dig at the quality of her writing, but also a slam at her skills as a {reader}. From there, it’s not such an implausible step to its being an attack on her intellect, her taste…in short, upon her as a person.

Again, if I had to guess.

Of course, few aspiring writers who respond to feedback as if they were being criticized personally would reproduce their logic this way. We’re talking about something pretty instinctive here, as I mentioned earlier in the series, about whether the brain perceives critique as a threat deserving a fight-or-flight response.

My point here — indeed, a large part of my point in inaugurating this series in the first place — is that it’s possible for a writer to prepare herself for hardcore critique well enough that the fight-or-flight response need not be triggered at all.

Let me tell you from experience, the less adrenaline is rushing through a writer’s system while she’s trying to incorporate feedback, particularly take-no-prisoners professional feedback, the easier the experience will be for her. And on her.

Two of the best ways to minimize that initial rush of adrenaline: first, acknowledging the distinction between writing a book and preparing it for market; second, being aware BEFORE receiving the feedback — or even before asking for it — that good feedback is aimed at the latter, and thus not at the writer personally.

While that bitter pill is sliding down the gullet, let’s return to our actor friend, Bertie.

Through repeated auditions, Bertie has now developed a slightly tougher skin, you’ll be delighted to hear: he no longer feels each time he loses a part that he shouldn’t be acting. Yet without hearing specific feedback on why Actor X got cast in this part instead of him, it’s easy for Bertie to start to make up his own (possibly erroneous) explanations: oh, the director wanted a blond all along, Bertie thinks, rubbing his dark locks; he was looking for someone taller than I am; no one is casting serious character actors right now.

Again, does this sound familiar? It should, especially to those of you who have spent much time at writers’ conferences or on online writers’ forums: it’s essentially what many a writer who has been querying or submitting for a while can begin thinking. The rejections must all have been for superficial reasons.

And maybe they were. But maybe, just maybe, the query letter was just a touch unprofessional, or there’s a common agency screeners’ pet peeve on page 1.

The maybes can stretch into infinity, eating up months and years of speculative energy — or the writer could conceivably try to diagnose the problem by getting some good feedback.

To show that in Bertie’s terms, this would be the equivalent of his finding a really good acting teacher, someone who can help him even out that occasional sibilance he didn’t realize he exhibited, to learn how to walk differently for each character, and bring additional depth to his line readings. Think he’s going to have a better chance the next time he’s up for a part against another actor with superficially the same characteristics?

Even better, isn’t a director more likely to take a chance and cast someone OTHER than the person he’d originally pictured in the role if Bertie DOESN’T exhibit the odd whistling s?

Just a few more bees to stick under your bonnet, of course, to see if they can’t come up with some honey for you. Thanks, Dave, and everybody, keep up the good work!

Getting good at incorporating feedback: oh, dear

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Today, thank goodness, is the last installment of my series on how to deal with revision requests — and buckle your seatbelts, everybody; it’s going to be a bumpy night.

I have been dealing with this topic at length, because for all of the complaints one hears amongst writers about unreasonable editorial demands, writers actually do not tend to talk much amongst themselves about practical means of accommodating or rejecting requested changes.

Yet another area, I suspect, where fear of appearing less accomplished than other writers (“Of course, I can make those changes! In my sleep! Hanging upside-down from my toes like a bat!”) keeps us from sharing common experiences.

Also, most published writers are too nice (or too reputation-savvy) to discuss the problems their books have encountered on the way to publication, even in the relative safety of a writing class or literary contest. So their published comments on the subject tend to sound as though they’ve just joined a major sports franchise: “Everyone here has been wonderfully supportive. I’m just trying to do my best for the team.”

Understandable, of course, but not as helpful to constructing aspiring writers’ expectations of the publishing process as it might be.

Especially for a first book. If you are new to the writing game, you are, unfortunately, far more susceptible to micro-editing than a better-established author; from the editor’s prospective, you have fewer bargaining chips, and from yours, you do not yet have the market experience to be able to put your foot down with credibility.

To put it bluntly, you do not yet have a comeback to that all-too-common editorial comment, “Look, I know what sells, and you don’t.”

While it definitely behooves a new author to recognize that this statement is usually true, today, we’re going to tackle the worst-case scenario for when it isn’t: what do you do if your agent or, still worse, your editor has asked you to make a major textual change that you genuinely feel would be harmful to the book AND every polite, professional means of demurring has failed?

Before I move on to the final steps of the process, I want to repeat my earlier disclaimer: please do NOT take the steps advised below before taking the ones described in my last post — or, indeed, the ones from throughout this entire series. Starting the delicate negotiation process in the middle will not speed your efforts; it will, however, greatly increase the probability of insulting your editor and/or agent, upon whose good opinion your work is largely dependent.

Take it slowly, and remember to be polite at all times.

If you have taken the steps in order, by the time you are ready to proceed to the more serious argumentative steps below, you will have learned enough about your critiquer to be able to avoid his pet peeves in argument. You also will already have taken the minor points off the table, in order to concentrate on the primary issues; Steps 1 — 10 (explained in my last posts) will achieve that.

Even if you cannot resolve all of your contested points, you will at least have learned a great deal about WHY the editor wants the changes — and how flexible he is. If he’s a my-way-or-the-highway kind of guy, or if he is terrified of symbolism, or if he’s a point-of-view Nazi, you’re MUCH better off knowing that early in the editing process.

This may not, in short, be someone accustomed to compromise.

From here on out, I am going to assume that you have been a model of restraint and courtesy throughout your dealings with the poor advice-giver. Let’s move on to what you do when your editor or agent has refused to fall in with your first genteel indications of displeasure.

(11) Make the changes you have already agreed to make — then reassess.

It’s a good idea to wait a few days, deadlines permitting, before implementing ANY changes you conceded in your earlier discussions. It’s been my experience that my clients tend to feel rather let down if they make the changes right away, as though they had lost the fight entirely. Taking some time to let the intense feelings subside permits you to reassess the text calmly.

Then take a look at the remaining contested points: is there any way at all that you could make those changes, now that you have won some of the concessions that you wanted? In other words, are you sure that you want to push this fight to the next level?

(12) Make your case — but do not, under any circumstances, resort to ultimatum.

I know, I know: so far, this has been a list of dos, rather than don’ts. I mention this because it’s almost always the first thing a writer wants to do at this juncture.

Heck, for many writers, it’s the first thing they want to do when any conflict arises with their agents or editors; I’ve known writers who have threatened to dump agents who went three days without answering an e-mail.

I can’t imagine how writers gained a reputation for being a hypersensitive bunch.

I’m not bringing up our collective reputation flippantly — it does affect how folks in the industry respond to our e-mails when we’re angry. It’s not all that uncommon for an agent to hold off on answering a writer’s anguished outcry for a few days or even a week, waiting for this author to calm down.

Unfortunately, many writers interpret silence as rejection. (Can’t imagine why they would leap to that conclusion, can you, when some agencies now no longer bother to inform submitters that their manuscripts have been rejected?) After a few such missives, upping the ante to an ultimatum may well appear to be the only means to get an agent or editor’s attention.

Don’t do it.

Even if you are 100% right, engaging in a pitched battle with your editor after the book is often like a Mini Cooper’s contesting the right of way with a Mac truck: legally, the truck may have to yield to the Mini, but if it does not, the Mini is going to be far more damaged than the truck, right?

As I MAY have mentioned before, the steps to come are to be reserved for ONLY those situations where you have tried several rounds of tactful, non-confrontational approaches to ironing out your differences with your editor or agent FIRST. If you escalate the conflict too early in the discussion process — as, alas, too many writers do — before you have tried the preliminary steps, you run the risk of being dismissed as unable to take criticism.

At worst, your passion in defense of your book may come across to your editor as an ultimatum: take my book as is or not at all. Or, in the case of a revision request impasse with an agent, as an implied threat: stop asking me to change my manuscript and start sending it out to editors, or I’ll take it to another agency.

Bad, bad, BAD idea. This is not an industry that takes well to ultimata. They’re far too likely to say, in the words of the immortal Noël Coward, “Pack up your talent; there’s always plenty more.”

Yes, even with the author of a book they love. Most standard publishing and agency contracts are specifically written to make it far from difficult for an editor to dump an uncooperative writer.

So do try your utmost not to allow the situation to degenerate into ultimatum-flinging. You may be hopping mad, and thus have to do violence to your emotions in order to take the early non-confrontational steps I advised earlier, but trust me, it’s honestly in your best interest to be as sweet as pie socially while you are raising hell textually.

(13) Separate the fact-based issues from the opinion-based issues, and demonstrate that you are correct about the facts.

This may seem as though you should have done it at the beginning of the process, but providing someone who regards himself as an authority on a book with evidence that he is flat-out wrong is actually a fairly confrontational move. Few of us like admitting that we are wrong, and occasionally, one does meet an editor or agent who is on, as we say on this coast, his own little power trip. Even if you absolutely have to prove your contentions, it’s best not to humiliate your opponent.

Be very clear about whether it is the fact in your book your critiquer is contesting or your interpretation of them — an issue very likely to be muddied in a memoir or other nonfiction book. If you have done your homework and can back up your claims, the should be non-negotiable; if it is the facts, quietly provide photocopies of reputable print sources for your contentions. (Print sources are better than electronic ones in this instance, as the printed word has greater power in the publishing industry than does electronica.)

On questions of grammar, for instance, simply photocopy the page in one of the standard editing guides — you own a copy of Strunk & White, right? — and mail it to your critiquer. Write a nice cover letter, of course, saying, “Hey, after our discussion about this, I thought I should double-check my facts, and…”

Don’t gloat, and don’t negotiate: you are sending this corroboration as a courtesy, not as persuasion. This evidence is merely your way of explaining why you will NOT be making the requested factual or grammatical changes. Do it politely, and finish your cover letter with an assurance that you’re already busily working on the OTHER changes he’s requested.

At the end of this step, you should have a list of all of the remaining contested issues that are purely matters of opinion. Again, reassess: are the remaining points worth a fight?

(14) Bring in outside help, if appropriate.

If you have an agent, this is a great time to turn the matter over to her — the situation has gone beyond your ability to negotiate. Your agent may well know more about this editor than you do, or about editorial imperatives within the publishing house. There may be more going on here than you realize — such as, for instance, the hiring of a new senior editor who has just declared strong opposition to the kind of argument you are making in your book.

If you do turn the issue over to your agent, you must recognize that you are no longer one of the negotiators. As such, you must accept the outcome.

Think of it like the electoral college: technically, you are not voting for a presidential candidate, but for an elector who has PLEDGED to vote for that candidate. Like delegates taking the primary and/or caucus results from their states to the national elections (who are bound to vote for particular candidates only on the first ballot, FYI; the media seem a little fuzzy about how that fact might conceivably affect the Democratic nomination this year), electors can in fact change their votes in a pinch.

In other words, your agent may come back with a compromise that does not please you.

If the agent is the one making the suggestions, however, or if you do not have an agent and are in dispute with an editor at a small press, you may need to explore other options for outside help.

Running the remaining suggestions past your first readers, for instance. Your bargaining position will be marginally stronger if you can legitimately go back to your critiquer and say,

Hey, I know that you are pretty firmly committed to my removing the Ellen character, but none of my 15 first readers drew the same conclusion you did about her. Your concern was about male readers, and half of mine were men. Would you be open to reading a revised manuscript that did retain Ellen, to see if any of the compensatory changes I made alters your dislike of her?

If you are writing nonfiction, consider calling in an expert in the field to back you up. Having spent many years teaching in a university, I can tell you that most academics will very happily devote half an hour to talking to any writer who is interested in their life’s work.

You may have trouble tracking down a famous professor to corroborate your points, but it is often surprisingly easy to get to one of the top people in the field. Offer to add a footnote or a line in your acknowledgments in exchange.

If the expert supports your view, resist the urge to gloat. Call your agent or editor and say, “Hey, I’ve been thinking a lot about what you said about point X, and you raised an excellent point.” (Even if he didn’t.) “I thought I should double-check, so I contacted…” (Refer to your expert by every title she has ever held.) “And SHE says…”

Few editors or agents would continue to argue with you at this point. You will have given them a piece of proof that they can use if higher-ups at the publishing house raise the concern.

(15) For the opinion-based suggestions, recognize that you are dealing with someone else’s OPINION, not fact, and you may not be able to change his mind.

If the editor/agent categorically refused to negotiate certain points (or all of them), you may have found yourself reduced to steps #13 and #14 rather quickly. Once you have winnowed out all of the fact-based objections and tried to prove that you are not alone in believing as you do, you just have to face that your critiquer may not actually have any rational reasons for certain of his objections. Something in your book may have rubbed him the wrong way, and he wants it out.

“In all matters of opinion,” Mark Twain wrote, “our adversaries are insane.”

It is seldom worth the energy to debate the merits of a personal dislike, but if you try, keep your tone respectful. Frequent use of such phrases as, “I respect your opinion, but…” and “I can see what you mean, but I think…” will go a long way toward keeping the conversation civil.

In an extremity, you can always go the Gaslight route — implying gently that the fault is not in the text, but in the beholder — but I warn you, it can provoke anger. Tread carefully as you say: “I’ve been over all of Ellen’s dialogue several times now, and I’m afraid I still don’t see where it is overtly political. If you can identify it, I’d be happy to take out any particular phrase that strikes you as untoward.”

You can fight the good fight for only so long, though, so do not allow this kind discussion to go for many rounds. Try to keep the squabbles brief, so that they do not come to dominate your relationship with your editor or agent.

(16) Know when to stop arguing. Either walk away or give in — but either way, keep a copy of your original version.

Ultimately, you cannot move forward in the publication process unless your agent and editor approve of your work. Period. If you have done everything possible to make sure that you understand how and why your agent or editor thinks they are necessary, and you still genuinely feel that incorporating the last of the requested revisions will ruin the book, take your book and go home.

Or — and once most authors ponder it a little, they tend to prefer this route — go ahead and make the changes. If your agent is indeed right about the book’s being more marketable that way, it may well be worth trying. (You can always discuss the possibility of changing it back with the acquiring editor after she picks it up, after all.)

What you should NOT do is allow the conflict to drag on for months or even weeks after both sides have made their positions clear. It’s not in your interest, and it’s almost impossible not to sound whiny at that juncture.

Nor should you try the surprisingly common reviser’s trick of just skipping certain parts of the requested revisions. Once you have discussed it and lost your appeal, you do need to keep up your end of the deal. Trust me, although you can sometime get away with not making minor changes that were not the bones of contention, I can assure you that your critiquer WILL notice if you do not make the major ones.

If, after you make your case as persuasively as you can while still remaining polite, and you have exhausted your other options for proving your point, prove that the book, and not the passage, is most important to you. Make the changes.

Yes, I know it’s awful, but your only other viable option remaining would be to produce precisely the ultimatum I advised you above to avoid at all costs: take my book as is or forget it. Strategically, it’s always a poor idea to offer a this-or-that choice unless you are comfortable with BOTH of the options you are presenting.

With an agent, this may well be a choice you are willing to offer — although it is not one that you should consider lightly, in light of how hard it is to land an agent these days. If you have another book in the drawer that your agent might interested in representing, this might be a good time to pull it out.

With an editor who has already bought your book, however, you have considerably less leeway. Given how VERY likely it is that an affronted editor will drop the book, and how very much harder it will be for your agent to re-sell it, now that it has a history of conflict, do make very sure that you’re willing for the answer to be, “Fine — go ahead and take the book away.”

Many unpublished writers have romantic conceptions about the purity of their visions, but honestly, I have seen very few books where the entire point of the book was lost due to a stupid editorial decision. Consider this: you need to get your book published before you can make a name for yourself as an author.

If the disagreement between you becomes a pitched battle, you are inevitably the loser in the end. Do not allow the argument to go on long enough or become vicious enough that the editor considers dropping the book — or your agent considers dropping you.

Just get on with it — and move as swiftly as possible from revision to working on your next book.

(17) Be proud that you handled it professionally, regardless of the outcome — and move on with your life.

After you decide to play ball, get the manuscript off your desk as soon as humanly possible; don’t give yourself time to continue to agonize. No need to send a cover letter admitting that you’ve thrown in the towel — a polite note accompanying the manuscript, saying that you have revised it, along with a numbered list of major changes, will suffice.

I know this all sounds like a nightmare for your reputation, but often, poor editorial choices harm the author less than you’d think within the industry. Forced editorial changes that are bad ideas are a well-recognized phenomenon, after all: most reasonable folks in the publishing industry will merely shrug sympathetically and believe you when you mention in later years that your did not want to make the changes in question.

If you make sure to keep a copy of the original version of the book, the one before any of the hateful changes, you can always reinstate your vision in future editions — or, and this actually isn’t terribly far-fetched, if the editor is replaced anytime in the near future. Editors move around a great deal these days, you know.

In the shorter term, notice what has happened here: although it may not feel like it at the time, you are actually better off than you were at the beginning of the revision process. By being polite and professional, you will have established yourself as being reliably pleasant under pressure, a trait publishing house like to know that their authors have before sending them on publicity tours. By going through the steps methodically, you probably will have gained at least a few concessions, so you will be better off than you would have been if you had just kept quiet and made them all.

You will definitely be better off than the many, many writers who, upon being faced with nasty editorial demands, just throw up their hands and hide for months on end, procrastinating about dealing with the book at all. I can’t even begin to count the number of times I have heard agents and editors complain bitterly about writers who do that.

Instead, you kept your dignity and worked through the problem like a professional. Bravo! (Or brava, as the case may be.)

I hope that you will never be in a position to need this advice, of course — but now you are prepared if you ever should. Starting next week, I shall be moving on from this ultra-depressing topic to lighter, more congenial matters, such as increasing conflict in a storyline and how to kill off your characters with aplomb. A relief for everyone, I expect, including your humble correspondent.

And since you have all been such brave little troopers throughout this disturbing series, I have a treat in store for you tomorrow. So make sure to tune in — and keep up the good work!

Getting good at incorporating feedback: tiptoeing through the tulips…and land mines

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For those of you joining us mid-series, I have been writing for the last couple of days about the unfortunately not unheard-of dilemma of a writer’s being asked by an agent or editor to make changes that the writer not only does not want to make, but believes might do serious harm to the book. Again, I sincerely hope that none of you find yourselves in this situation, but it happens to enough writers — especially first-time ones — that anyone currently on an agent hunt or with a book in editorial circulation should be aware of the possibility.

Why? Well, are you familiar with the old truism about a camel’s being a horse put together by a committee?

As I pointed out earlier in this series, a LOT of people are going to have an opportunity to comment upon a book between the time a publishing house acquires it and when it actually comes out. The editor who acquires it, for instance. Her assistants, who will probably read it before the editor does. Other editors on the committee that approves the acquisition. Their bosses. The marketing department. Advance reviewers.

And, increasingly, agents. Now that agents are expected to have books and book proposals all but print-ready by the time editors see them, they are starting to get the reputation for being rather nit-picky readers, too.

With all of these individuals with widely divergent personal tastes making suggestions on how to make a book more marketable, no wonder authors often become confused — and begin to feel downright embattled.

If this happens to you, take a great deep breath. This is not a situation with which you should be dealing in the heat of anger, which will only render misunderstandings more likely.

And there’s a LOT of room for misunderstanding in any feedback situation — as clever and insightful reader Faustus, MD pointed out yesterday, when first confronted with a list of requested changes, the writer may not necessarily know just how or why the agent or editor is asking for any given revision point.

One reason to go through ALL of the steps we’ve been discussing over the last couple of days is to maximize the probability of any honest-to-goodness misunderstandings coming to light — which I can virtually guarantee you that they will not if the writer storms into a meeting with an agent or editor in a rage.

Hey, let’s take another look at those steps, shall we?

(1) Go through the requested changes one more time, and make sure that you understand what you are being asked to do.

(1a) Print up the editorial memo or letter from your agent and go through the requested changes one by one, highlighting those that seem reasonable enough to make without further discussion.

(1b) Go back through the revision request document again and highlight the requests about which your considered reaction is merely tepid, rather than raising your blood pressure to dangerous levels.

(2) Go through the manuscript and make every change you highlighted. Right away.

(3) Go through the suggestions you have not yet highlighted and ranked them in order of distastefulness.

(3a) Write down a few specific arguments for and against doing each of the suggestions on the I Don’t Wanna list — text-based arguments, rather than merely the fact that you hate the suggestion in question. Be as specific as you can.

(3b) Go through the I Don’t Wanna list, concentrating particularly on the suggestions that you ranked low in noxiousness and the ones that you have determined would not require major manuscript overhauls. Could you see your way clear to making those changes now?

(3c) Make as many of the changes on the list as you can bear, reserving a couple of particular bugbears for further discussion, if you must.

(4) CALMLY and PROFESSIONALLY, ask your editor or agent for clarification of the contested points, mentioning first that you have already made the bulk of the requested changes.

(5) After politely soliciting this further feedback, reassess.

(6) If suggestions remain that you feel you cannot in good faith implement, THEN prepare to negotiate by selecting the 1-3 points you feel are most important.

A necessary disclaimer before I launch into point 7: Before taking ANY of the further steps I am about to discuss, I would STRONGLY suggest going back and read my last two postings in their entirety, because today’s advice is to be reserved for ONLY those situations where you have tried tactful, non-confrontational approaches to ironing out your differences with your editor or agent FIRST.

If you leap to these later steps — as, alas, too many writers do — before you have tried the preliminary ones, you run the risk of being dismissed as unable to take criticism. Trust me, you don’t want that.

If your objections to the advice you’ve been given are justified (and you will have to judge for yourself whether they are), the book will be best served by your clearing the discussion of all extraneous elements; Steps 1 — 5 (explained in my last two posts) will achieve that for you. From here on out, I am going to assume that you have already done that, and have been a model of restraint and courtesy throughout your dealings with the poor advice-giver.

Okay, so now you have been so reasonable that you feel as though your head is going to burst if you have to be polite for a single additional second. What do you do if all of this has not been enough to get your powerful critiquer to drop his most ill-conceived demands?

(7) Present your case for a couple of points — calmly, politely, and in a tone that implies that you are consulting a trusted authority figure for much-appreciated advice.

Please note that I have NOT advised your arguing the point until this step. Up until now, you have been as cooperative as humanly possible, right? All you did before was ask for clarification, thus leaving your critiquer a face-saving way to back down from the advice you consider silly. Since that did not work to your satisfaction, you are well within your rights to make a sane, well-organized argument in favor of your position.

PROVIDED that you pick only a couple of points to argue. I’m quite serious about this — more, and you’re going to sound as though you’re rejecting the whole shebang out of hand.

Be polite in your discussion, and reiterate up front (and without whining) that you have already made the bulk of the requested changes. Identify each change that you have already made in the text (aren’t you glad now that you took my advice and generated a revision list?), then explain precisely what it is you think you have been asked to alter, and give your reason for believing each will not help the book.

Even if you think the effort is going to kill you, it’s IMPERATIVE that you state our case without making your critiquer seem stupid for having suggesting such a ludicrous thing. Try, for instance, to avoid using words like disembowel, destroy, or decimate; they inflame tempers on both sides of the discussion.

Instead, state your fears about what such a change will do to the integrity of the book.

Let’s say you’ve been asked to remove a strong secondary character, Ellen, because twice in the course of the plot, she makes feminist statements (yes, it happens). When you asked your editor to explain why in Step 4, he said that the character was too political, and that male readers would not like her. He advised, instead, that your 40-year-old protagonist, Natasha, should have an extremely non-threatening teenage sister who resembles Natalie Portman in many significant physical respects, in order to make your novel more filmic.

Your original instinct, I’m guessing, might have been to frame your answer rather like this:

You sexist idiot, you have missed the entire point of my novel! What are you going to suggest next, that the courtroom scene take place in the middle of a Girls Gone Wild video taping?

While undeniably emotionally satisfying in the moment, such a response is unlikely to elicit the kind of let’s-work-together vibe conducive to long-term problem-solving.

It would serve both you and the book better if your answer went something like this:

I’ve finished almost all of the revision that you asked me to do, but I am still having difficulty conceiving how I can remove Ellen from the plot entirely. She is the voice of ethics in the plot, and as a neurosurgeon, she is able to speak with authority about their mother’s dementia. If Ellen were a high school senior, I fear that her statements about brain chemistry might lack credibility. I would welcome any bright ideas you may have for getting around this problem.

BE BRIEF, refrain from invective, and ALWAYS end with a request for advice.

Why that last bit? Asking shows respect, and even if you don’t understand how your editor could possibly have graduated from a decent elementary school, given his language skills, you need to maintain professional respect.

Unless you already have a well-established working relationship with the agent or editor requesting the changes, it is almost always easier to make these points in writing, rather than on the phone or in person. Most of the writers I know prefer expressing themselves in writing, anyway, and it permits you to state your case in its entirety before your agent or editor has a chance to interrupt you.

(8) Suggest alternatives.

For each requested change, offer to make a DIFFERENT change that you think will better achieve the goal. If you are presenting your arguments in writing, it would make tremendous sense to incorporate this step with the previous one.

Be practical, and offer your editor a smorgasbord of appetizing choices, so he can feel good about changing his mind. Could a scene that was not cut go instead of the cut one, for instance? Could your book’s argument be made stronger if you simply added another example, instead of deleting a point?

Do be up front about any plot or argumentative problems these changes will cause — and never, ever, EVER suggest any change that you are not willing to make. (Yes, Virginia, writers occasionally do.)

In the case of the novel about Ellen’s sister, you could simply add a paragraph to the previous one:

I have been considering giving Ellen a husband and a couple of children, to make her more sympathetic to the male readers you mentioned. This would require substantial revision of the timeline of the flashback sequence, where Natasha and Ellen are children together, which I am not sure I can complete by our two-week deadline. (Were you anticipating the flashback being cut entirely if I incorporated a teenage sister? If Ellen is 25 years younger than Natasha, they could not have been children together.)

Alternatively, if the deadline is indeed firm, I could give Ellen a wacky hobby, such as beekeeping in her attic, to make her bon mots come across more as a general sense of humor, rather than political commentary. Do you think this is a good idea? I am not convinced that the head of neurosurgery at Manhattan General would have the time (or the attic space) for such a hobby, but that could be part of the humor.

If you cannot come up with alternatives that please you, offer trade-offs from the lower rungs of your I Don’t Wanna list. If you make a less detestable change, can you retain a plot element that your heart is set on keeping? If length is the issue, is there something else you could cut that would allow you to keep your favorite scene?

What you’re trying to do here, of course, is to see the book from the editor’s perspective: is the change he is suggesting at all likely to make it impossible to keep a part he particularly liked? Is there a compromise you can suggest that would allow both of you to be partially pleased with the outcome?

Here’s a strategic solution to the Ellen problem that would make everybody happy:

Since Ellen’s medical expertise saves much exposition in the book, I am reluctant to remove her entirely. If I don’t have a fairly significant character working at the hospital, I don’t know how I can justify keeping that scene in the nurses’ locker room; as we both agreed, it is a highlight of the book, but for the joke to work, a female doctor has to walk into the room. However, I have had a bright idea that would allow keeping that scene and give the book a teenage girl character without eliminating Ellen: what if I gave Ellen a Portman-esque teenage daughter who is a candy striper?

(9) Be receptive to — and grateful for — suggestions for resolving the contested issues.

Listen carefully to your editor or agent’s response. If you are contesting a major point in the critique, you probably will not gain a total victory, but you will probably pick up some minor concessions along the way. Don’t turn your nose up at these; they add up.

Make absolutely sure to express gratitude for any concessions you do win. This may not seem necessary in the moment, but trust me, your agent or editor will remember it the next time s/he’s warming up to giving you feedback again.

(10) Document your agreement.

If the previous steps involved verbal discussion, it’s a good idea to send an e-mail the next day, recapping what you believe the mutual decisions to have been. It’s not a bad idea to do this even if the back-and-forth was in writing.

That way, you minimize the possibility of — chant it with me now, everybody — misunderstandings about what you have been asked to do.

Keep it brief — you really do not need to present more than a numbered list, accompanied by a preamble about wanting to double-check that you have understood correctly — and again, be as polite as humanly possible. Thank your agent or editor profusely for taking the time to discuss these points.

In the vast majority of cases, following these will get an author to a point where she can live with the suggested revisions, without engaging in bloody battles for dominance. In my next post, I shall discuss the hair-raising possibility of dealing with an editor or agent who — sacre bleu! — refuses to negotiate.

So may sleep tonight: rest assured, those cases are exceedingly rare; everyone concerned is ostensibly on the same side here, right?

Keep up the good work!

Getting good at incorporating feedback: getting your revision moving in the right direction

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Last time, I raised everyone’s blood pressure a little by talking about an issue that we writers seldom discuss openly except amongst our closest friends: receiving a forceful recommendation from an editor or agent to make manuscript revisions that the author feels are a bad idea. Heaven forefend that this should happen to you, of course, but it is a common enough occurrence that I did not feel right about concluding this series on incorporating feedback without discussing how to deal with it.

Before I do, however, let me share the saga of Mr. Fennel.

Mr. Fennel was my sixth-grade reading teacher — thankfully, in my middle school, different teachers taught reading and writing. Why thankfully, you ask? Because even to an eleven-year-old, it was pretty apparent that Mr. F should not be giving feedback to impressionable young writers.

And not merely because his sole comment on my book report on THE COUNT OF MONTE CRISTO was, “Did you read it all?”

He was…well, distracted much of the time, to the extent that much of our classwork bordered on the surreal. Some days, he would simply stare into space whilst a child stumblingly read aloud, ignoring the mispronounced words, attempts to sound things out, and sometimes even questions from my little classmates. On others, he would bring stacks of mimeographed sheets containing lyrics to pop songs with strategic words left out, à la Mad Libs, then play records at us for an hour on end so we could fill in the missing lyrics.

Ostensibly, this exercise was supposed to develop our listening skills, but the songs all seemed to contain eerily similar lyrics: your eyes have a mist from the smoke of a different fire; the angel in your arms this morning is gonna be the devil in someone else’s arms tonight; your cheatin’ heart is gonna make you weep; you can go your own way; you’re no good, you’re no good, you’re no good, baby, you’re no good.

Mr. Fennel had some problems at home, I’m guessing.

It wasn’t until years later, once I started teaching at the university level, that it occurred to me that perhaps he had imported this absurd busywork so that he would have fewer papers to grade. If you ship the class’ fastest readers off to the library for six weeks to design a floor plan for Toad Hall of a level of specificity that would make most architects weep with envy, you’re going to end up with fewer book reports to grade, after all. If you assign the class three straight weeks of poetry readings, followed by two weeks of filmstrips on such literary luminaries as Johnny Tremaine and Paul Revere, the paperwork would drop even more precipitously. And if you devote periods and periods of class time to the silent memorization of nonsense limericks…well, you get the picture.

I didn’t make up any of these examples, by the way. I can still reel off several of those silly limericks at the drop of the proverbial hat. I might have preferred to use my brain space for something ELSE, Mr. Fennel.

I’m not bringing this up to rag on someone who must now be collecting a well-earned teachers’ pension or ignoring schoolchildren in that great public middle school in the sky — okay, not ENTIRELY to rag on him — but because, in a way, Mr. Fennel made a wise strategic decision: when he was in no fit emotional state to be scrawling commentary in the margins of papers, he stopped doing it.

Unfortunately, most professional readers do not have that luxury. Come sleet, hail, dark of night, or break-up of marriage, they still need to plow through all of those manuscripts. Is it so surprising, then, that they might occasionally scrawl a comment or two that is a bit off the wall?

I mention this because writers very seldom stop to consider the possible mindset of the feedback-giver when contemplating requested revisions. We tend to treat every word — nay, every syllable! — an agent or editor says about our work as though it were as carefully thought-through as a doctoral dissertation, a perfect representation of what the commenter would think about the manuscript in question today, tomorrow, or fifty years hence.

Sometimes it is, of course — but agents and editors, like everyone else, are only human. Consider the possibility that a particularly outlandish suggestion may have been the result of a momentary abstraction. Or even (perish the thought) a non-writer’s vague idea about how to improve a manuscript.

Is the editorial mind-changing I mentioned a few days back starting to make more sense now?

But I digress; when I left off yesterday, I was going through a series of steps for dealing reasonably with a set of requested revisions that seems less than reasonable. Following these steps can help minimize the probability of hard feelings, botched revisions (oh, it happens), AND getting into a screaming fight over something a feedback-giver may have mentioned at a Mr. Fennel moment.

Let’s take another look at those first couple of steps:

(1) Go through the requested changes one more time, and make sure that you understand what you are being asked to do.

(1a) Print up the editorial memo or letter from your agent and go through the requested changes one by one, highlighting those that seem reasonable enough to make without further discussion.

(1b) Go back through the revision request document again and highlight the requests about which your considered reaction is merely tepid, rather than raising your blood pressure to dangerous levels.

(2) Go through the manuscript and make every change you highlighted. Right away.

Everyone happy with those? Well, perhaps not happy per se, but at least clear on why they might be more productive than shooting off a vicious e-mail to the critiquer? Good. Let’s move on.

(3) Go through the suggestions you have not yet highlighted and make them into a I Don’t Wanna list, ranked in descending order of distastefulness.

This step is really for you. Ranking them will force you to reexamine just how much you actually object to each — and to consider each individually, rather than as part of an egregious whole. Are there some changes that you would be willing to make if you did not have to make others?

Yes, I am gearing up to say what you think I’m gearing up to say: often, a writer is able to negotiate on one or two specific points — but seldom the whole shebang. Basically, Step #3 is an exercise in figuring out which battles to pick.

(3a) Write down a few specific arguments for and against doing each of the suggestions on the I Don’t Wanna list — text-based arguments, rather than merely the fact that you hate the suggestion in question. Be as specific as you can.

Make realistic estimates about how long each would take, for instance, and what else in the book would have to change in order to accommodate each one. Remember, agents and editors are usually not writers themselves — what may appear to a reader to be a perfectly straightforward change may look to a writer as if it would require changing the running order of the entire book.

(3b) Go through the I Don’t Wanna list, concentrating particularly on the suggestions that you ranked low in noxiousness and the ones that you have determined would not require major manuscript overhauls. Could you see your way clear to making those changes now?

You can see where I’m going with this, can’t you? At most, you’re going to be able to debate 2-3 points productively — so the more of the other suggestions you can clear off the bargaining table, so to speak, the better.

If all appear equally distasteful to you, or if you find yourself getting resentful even considering them, STOP. Take a break; get some outside perspective. This is not an assessment a writer can make productively without a cool head.

(3c) Make as many of the changes on the list as you can bear, reserving a couple of particular bugbears for further discussion, if you must.

Yes, you really should make the changes you can live with before you discuss the rest. Believe me, your arguments will carry more weight if you can demonstrate you tried to comply before attempting to negotiate.

Also — and this is no small consideration — your manuscript will undoubtedly be different after these changes; it will no longer be precisely the same book it was when your agent or editor critiqued it. By muddling through the partial revision, you will make yourself intimately familiar with the new and improved version.

Who better, then, to discuss it?

(4) CALMLY and PROFESSIONALLY, ask your editor or agent for clarification of the 2-3 most distasteful points, mentioning first that you have already made the bulk of the requested changes.

Now that you have singled out a few specific points out of the array of suggested changes, it is time to double-check that you haven’t just misunderstood what you are being asked to do — and to give your feedback-giver the opportunity to clarify vague suggestions.

Make it non-confrontational, and do try, if at all possible, to single out one of the suggestions you already implemented for praise, as in, “Wow, I wouldn’t have thought that changing my protagonist’s lesbian sister to a straight brother would have worked so well.”

Note that I did NOT say to construct a long, impassioned e-mail, giving all of your reasons against implementing the last few suggestions. This is merely a request to for more information: simply say (POLITELY) that you do not understand the purpose of some of the suggested changes, and ask for clarification on these two or three specific points.

Then stop typing. Or talking.

Why stop? Because if you keep going, the urge to start making your case is going to become overwhelming — and that is not the purpose of this step. Right now, all you are doing is making sure that you understand what you are being asked to do.

Before you pooh-pooh the importance of this step, remember Mr. Fennel: it’s possible that the suggestion you hated most was not exactly what the critiquer meant to say. (You’d be surprised how often an editor miswrote a suggestion in the margins, asking for change A when he really wanted change H.)

One last thing: I ALWAYS advise making this request via e-mail, so you have a written record of the afterward. But if you are making this request of an editor, consider discussing the situation with your agent first, if you have one. Your agent may well want to handle this situation for you.

(5) After politely soliciting this further feedback, reassess.

Carefully note any changes in what you are being asked to do, and make any subsequent revisions that seem reasonable RIGHT AWAY. That way, you have demonstrated yet again that you are a reasonable author, willing to work with your editor or agent — which will place you in a stronger position in future negotiations on the remaining points.

Take another look at your list of unacceptable changes. Does anything on it still need to be addressed, or can you now finish revising your manuscript in peace? Have you won enough concessions that you could live with the rest of the changes?

Take a few days to linger on this step, deadlines permitting, because it is an extremely important one.

Why? Well, you are deciding whether your remaining objections are worth a fight with your agent or editor, two people whom you really do want to be fond of you and your work. If you have any suspicion that your objections to the remaining points are based in your pride being hurt, rather than fear that your BOOK will be hurt, make sure you understand your own motivations.

Incidentally, if pride is the issue, I think it is perfectly acceptable for you to go back to your agent and editor and say, “You know, I really appreciated your feedback on the book, but I noticed that I had a hard time with the way it was presented. It may just be my personal pet peeve, but I hear constructive criticism much better if it’s put as X, rather than as Y.”

This is not being whiny; it’s clarifying the conditions under which you work best. The more information you can give your agent and editor about how best to communicate with you, the less of everyone’s time and energy will be wasted on missed signals.

(6) If suggestions remain on the I Don’t Wanna list that you feel you absolutely cannot implement in good faith, THEN try to negotiate.

If you decide that the remaining point(s) are so detrimental to the book that they are worth a battle royale, now is the time to start the negotiation process. In tomorrow’s blog, I’ll give some practical tips on that step.

Most of the time, however, it doesn’t need to come to that.

I have walked a lot of clients through this process, and I can tell you from experience that no matter whether you decide to push forward with your objections or not, if you have gone through the first five steps in a spirit of honesty, dedicated to the integrity of your manuscript, you will earn a reputation for being a level-headed, reasonable writer eager to revise.

That’s no mean feat, considering that you began the process in fundamental disagreement with your agent or editor. It’s a laudable goal, though, because a smart writer wants to remain on good terms with agent, editor, and everyone involved in the publication process.

As always, it’s in your best interest, ultimately, to right the urge to turn the feedback-giver into the enemy. Remember: no matter how misguided you feel the suggested revisions may be, the critiquer is on YOUR side — and your book’s. Or should be.

Keep up the good work!

Getting good at incorporating feedback: there’s reasonable, and then there’s REASONABLE

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Congratulations, everybody: we have now made it through protracted and sometimes painfully self-revealing discussions of something writers seldom discuss amongst themselves, learning how to become better hearers, readers, and incorporators of feedback on our manuscripts. A round of applause to all of you for being brave enough to hang in there all the way through it.

From this point through the rest of the series, we’re going to be upping the ante a little, to talk about a common feedback situation that almost invariably stresses out even the best-prepared writer new to the biz. Today, I would like to talk about how to handle authoritative revision requests, the ones that are — or at least appear — non-negotiable because they come from your agent (or prospective agent) or editor.

Before we begin, however, a word or two of caution.

I know that I’ve been harping on this for the entire series, but I would like to reiterate yet again: it is VITALLY important that you do not blow up when first asked to change your work. At least, that you do not blow up in front of the person asking for the changes — and the farther you and your manuscript move along the bumpy road to publication, the more vital this is.

While it would be merely impolite to snipe at a well-meaning critiquer of your work within the context of a writers’ group, it might well harm your reputation if you snarl back at an agent (even after you have signed with her) or an editor, NO MATTER HOW WELL JUSTIFIED YOUR RESPONSE MAY BE.

I’m quite, quite serious about this: just don’t do it. Even when confronted with the world’s biggest buffoon screaming in the world’s loudest voice, if you reply in kind, it is YOUR reputation that will be hurt, not the critiquer’s.

You need to maintain the reputation of being an easy-to-work-with writer, because it is a selling point for any future book you write. In the shorter term, being calm in the face of criticism will also bring rewards. You want your agent to send your work out eagerly and to speak of it positively, don’t you? You would like your editor to look upon your next draft with favor, don’t you?

However friendly your agent and/or editor may be, until you are a relatively well-established writer, they honestly do have power over you. So please, don’t insult them if you can possibly avoid it.

Among other plusses, if you remain pleasant when criticized, you will have the element of surprise on your side. As I hinted the other day, as a group, agents and editors tend think of us as people who will instantly begin howling with outrage if they suggest that we change so much as a semicolon of our precious work.

(This is one of the reasons, by the way, that it is easier for writers with even the most minor journalistic experience to find agents and sell their work. Journalists, the publishing world believes, have learned through hard experience how to take critique without quibbling. See why I keep urging you to try to place pieces in your local community paper as eye-catching query letter candy?)

Writers have a simply TERRIBLE reputation amongst agents and editors as crybabies, whiners, and folks who just don’t seem to understand that publishing is a BUSINESS, people. They believe, in short, that most of us so fall in love with our own words that we bleed when they are cut.

We have all met a few writers like that, of course; they pop out of the woodwork regularly at writers’ conferences. You’ve met them, haven’t you? They are the ones who tell horror stories about how an agent — get this! — had the nerve to ask for the book to be revised! Clearly, the agent was an idiot who did not understand the brilliance of the book.

They are the ones who sent out a query letter once, got rejected, and never sent another because they were too furious. Clearly, there is a conspiracy to keep great work off the shelves.

They are the ones who unstrategically begin their pitches with, “Well, I know you’re going to say that this is too radical/too conservative/too original ever to sell, but…”

They are, in a word, inflexible.

I can feel some of you squirming in your desk chairs. “All right, already, Anne,” I hear some of you muttering. “I GET it: I need to present myself as a super-reasonable person to my agent and editor, even when I’m secretly seething. I’m sure I’ll be able to control myself when the time comes.”

Not that my faith in my readers isn’t close to infinite, but…are you positive about that?

We all like to think of ourselves as reasonable people, but here’s a hypothetical that should make your toes curl: what if you, after struggling for months or years to make your work market-ready, receive an e-mail from your agent or an editorial memo suggesting something that you firmly believe, after you have thought about it long and dispassionately, that you feel will ruin the book if you complied with it?

I would love to be able to tell you that this never happens, but sometimes it does. Just as not every agent will be the best advocate of your work, not every editor will have the judgment to maximize its potential. Yours might be that editor’s first book, or the first book of its type, or the editor’s heart might not be in it.

That’s not as far-fetched as it might sound. I have — and I tremble to say this, but its true — actually seen friends’ and clients’ work CHANGED by an untalented editor from being grammatically correct to being grammatically incorrect.

No, that wasn’t a misprint. Not so long ago, I had had a rather pointed argument with an otherwise reasonable editor at a major NYC publishing house who insisted that “everyone and his Uncle George” was wrong. He thought it should be “Everyone and their Uncle George.” I referred him to Strunk and White, of course, and privately cursed his high school English teachers, but my point here is that it is not very uncommon for the writer to have a better grasp of the rules of grammar than junior editors.

I know. It’s awful, and the universe really should not work that way. Shame on it.

While you can always part company with an agent who seems to misunderstand your work, after a press buys it, you will have considerably more difficulty walking away from an editor with whom you do not click. You do not want to earn the reputation of being a contract-breaker, any more than you want to be known as someone who blows up over every suggested change.

So how can you handle this ticklish situation?

Let’s assume that you have already exercised the patience of a saint, and not immediately said, “Wow, that’s the worst idea I have every heard — did you even read the book?” when the authority figure first vouchsafed the suggested changes. Let’s further assume that you gave yourself a few days to calm down before re-reading the contested passages, and generally adhered to the guidelines we’ve been discussing for incorporating any set of feedback.

What should you do next?

Here are some practical steps to take — and do make them in order:

(1) Go through the requested changes one more time, and make sure that you understand what you are being asked to do.

Yes, even if you have already gone through each and every step in the strategies we’ve discussed so far. The ante is high enough here that it’s truly in your best interests to make absolutely certain that there’s NO chance that you’re misinterpreting the purport of the requested changes.

As we saw earlier in this series, it is awfully easy for the writer to overreact to manuscript critique, or at the very least, allow a few criticisms to burgeon mentally into a damnation of the entire work. Receiving a hostile editorial memo or other set of negative feedback from an agent or editor renders this stripe of self-destructive reaction even more likely.

Take a nice, deep breath. Chances are, that’s not what your editor or agent meant to convey. Give yourself a little time to cool down — then proceed to step 1a:

(1a) Print up the editorial memo or letter from your agent and go through the requested changes one by one, highlighting those that seem reasonable enough to make without further discussion.

I’m not using highlighting in its metaphorical sense here — dig up an actual pen and physically mark the pages.

Why? Because until you separate the changes you don’t mind making from the ones that engender insensate rage, you can’t even begin to gain a true sense of how reasonable this set of feedback actually is; being blindsided by even a single request for major changes usually seriously jaundices the writer’s eye to even the most sensible small suggestions that flank it.

Make a separate list of everything you highlighted. These are the textual changes you’re going to make without a murmur.

I know, I know: you’re going to want to fight about it all, but trust me, there’s a good strategic reason to pick your battles here. (More on that later in this series.)

(1b) Go back through the revision request document again and highlight (either in a different color or not, as you choose) the requests about which your considered reaction (rather than your first one) is merely tepid, rather than raising your blood pressure to dangerous levels.

This is a particularly wise course of action if the feedback came in the form of notes in the margins of your manuscript. A LOT of editors have particular words that they like or dislike intensely; don’t take it personally if your critiquer crossed out a bunch of your words and replaced them with synonyms.

Most of the time, accepting such alterations will make little difference to the quality of the manuscript overall. If you don’t care much one way or another, this is an easy concession to make.

Making two passes over the manuscript will help clarify in your mind whether the requested changes that so outraged you at first are worth a fight. If you are going to get into an argument with someone who has power over you and your work, it’s a good idea to narrow your focus down to what is truly objectionable, rather than the critique in its entirety.

If you’ve received feedback in memo form, the same principle applies: if you’re going to have to wrangle over some of the suggested changes, it’s vital that you have a list in hand of what you’re willing to concede.

Yes, even if you’re not happy about it.

(2) Go through the manuscript and make every change you highlighted. Right away.

This is the single best thing you can do to preserve your reputation as a hard-working, reasonable writer. That way, you establish firmly that you are willing to revise the text; it is the CONTENT of certain changes that disturbs you, not the fact of being criticized.

Granted, it may take a little time to plow through them all, but if there was ever a moment in your career not to procrastinate, this is it.

It’s tempting to set the work aside, hoping that your critiquer will change his mind. It’s tempting to think that if you sit on the manuscript for a while, a magic solution that requires no effort will occur to you. Unfortunately, many, many writers before you have faced this temptation, too, and fallen before it.

Agents and editors complain constantly about writers who suddenly disappear for half a year at a time, ostensibly revising. However good the writer’s reasons may be, in the publishing industry, such a delay is considered passive-aggressive and annoying.

Go ahead, allow that irony to sink in for a moment. In an industry where it routinely takes a month to respond to a query, several months to consider a manuscript for representation, and months on end to read a manuscript with a eye to purchasing it, the writer who goes mute upon being asked to revise work is singled out as passive-aggressive.

Go figure.

There are more steps to come, naturally, but since I’m recommending a pretty emotionally-difficult course of action here, I’m going to stop for today, to let you catch your breath. Get a good night’s sleep, everyone, and keep up the good work!

Becoming a good acceptor of feedback: getting right down to the wire

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At long last, a light at the end of the tunnel: this will be the last set of generalized advice on incorporating written feedback, at least for the nonce; since I’ve gotten you all thinking about revision, I’m eager to get back to some hands-on self-editing tips.

Has this series seemed kind of, well, dark? Having plowed through it, I certainly have a better understanding of why so few writing gurus seem to tackle it — since everyone’s level of sensitivity is different, it’s genuinely hard to give advice that’s going to be helpful to most, let alone everyone.

And yet, interestingly, writers tend to speak the same way about suggested revisions, regardless of the actual level or intensity of the feedback: at first, it’s all pretty outrageous and unreasonable, right? Just as the querier frustrated after sending out five queries vents in more or less the same terms as the querier frustrated after a hundred, rendering it difficult for the listener to understand the situation without follow-up questioning, writers faced with all kinds of change requests often express their feelings about them in the same terms.

Why is that potentially problematic? Well, it complicates the professional lives of those of us who help writers incorporate such changes, for one thing, and for another, it renders critique groups less able to support their members through revisions. It even makes it hard for writer friends to sympathize with one another.

If you doubt that last part, at your next literary conference, try eavesdropping on conversations amongst the agented. I can virtually guarantee you that in any group of five agented writers actively marketing their work, at least two of them will be quite happy to complain to their buddies about the ASTONISHING things their agents or editors have recently asked them to do to their manuscripts — a quandary that, let’s face it, most agent-seeking writers would gladly giver their toes to have.

Of course, the primary negative effect of this phenomenon is that old bugbear we’ve kept seeing crop up throughout this entire series: over the years, it has given the fine folks in the publishing industry the impression that writers as a group are simply unwilling to alter the ways they arrange words at all.

Which can make even the most reasonable author-initiated discussion about suggested changes sound at best like negotiation and at worst like whining.

Sorry about that. I just report the news; I don’t create it. Unfortunately, most writers new to the biz are entirely unaware of this stigma.

I believe it’s only fair to tell writers up front about our collective reputation for being, um, resistant to feedback, if only so they will learn to become strategic in venting. For a writer become known as an exception, s/he has to be ostentatiously reasonable and cheerful about revision requests.

In that spirit, let’s take a fond last gander at the strategies we’ve been learning to incorporate feedback in a way that defies expectations:

1. Don’t argue about the feedback with the feedback-giver.

2. Read, reread — and get a second opinion.

3. Don’t decide right away how you’re going to handle the critique — or how you’re going to apply its suggestions to your work.

4. Remember that you and the critiquer are on the same side. Even when it doesn’t feel like it.

5. Don’t use an industry professional as the first — or only — reader of your manuscript.

6. Don’t expect your readers to drop everything to read your work. Especially if they happen to work in or with the publishing industry.

7. Don’t try to do it all at once.

8. Make a battle plan, setting out reasonable deadlines for each step.

9. Allow some room in your battle plan –and time in your schedule — to respond to inspiration, as well as to experiment.

10. Make sure that you’re not over-estimating the critiquer is requesting.

11. When in doubt about what a critiquer expects you to do, ASK.

12. Avoid making the same mistake twice — at least for the same feedback-giver.

13. Keep excellent records about what you have done to the manuscript — and keep both hard and soft copies of EVERY major version of the book.

I fully realize that collectively, or even individually, this is a tough group of guidelines to follow with a smile, particularly on a tight deadline — or, as so often happens these days to newly-agented writers, when the agent keeps demanding changes to that manuscript that s/he praised as remarkable when s/he first read it. Ten years ago, it was relatively rare for an agent to get heavily involved in pre-circulation editing, but now that the market is so very tight in most fiction categories, the practice has exploded.

Much to the chagrin of the writers concerned, naturally…which leads me to my next strategy:

14. Vent to other sources early and often — preferably including at least a handful who have been in your situation.

Does this seem like a contradiction of Strategy #1? Actually, these tips work remarkably well together — and the farther a manuscript is along the road to publication, the more these two practices bolster each other.

Naturally, receiving critique — particularly of the notoriously blunt kind favored by the time-pressed industry — is going to generate some pretty intense feelings, but as I’ve been pointing out throughout this series, the feedback-giver is the LAST person at whom the writer should be venting.

If the writer plans on continuing to have a working relationship with the critiquer, at any rate.

Yet as we have seen with some of our exemplars, bottling up those feelings doesn’t necessarily assist either the writer or the revision process. So to whom should a writer vent?

Remember my GETTING GOOD FEEDBACK series (easily accessible in the category list at right, in case you’re interested), where I suggested that your nearest and dearest — personal friends, coworkers, family members, and anyone who has ever shared your bed, however briefly — do not make the best first readers for a manuscript? Well, it turns out that they are perfectly delightful at acting as sounding boards for writerly angst.

Before you begin breathing fire, however, I would suggest that you lay down one ground rule — and the closer you are emotionally to your sounding board, the more important it is that you establish it. Preface your venting with something along the lines of, “Honey, I value your opinion, and I really appreciate that you’re willing to let me unload about this. However, to make this easier on both of us, I want to make it clear that I am not asking for advice on how to handle this situation — I just need to talk about it.”

Why take this reasonable precaution? Because the world of writing and publishing is downright opaque to those not involved with it, my friends. The more a non-writer hears about how a critique group operates (“What do you mean, you sit around and tear one another’s writing to pieces?”), how the writer and the agent seldom share an opinion on when a manuscript is ready to market (“Wait — doesn’t your agent work for YOU? Why would the timing on submitting your book to editors be his call?”), how much control the editor and publishing house have over the final book (“It’s your book — why don’t you just say no?”), and how much of the burden of promotion now falls on the author (“I always thought that authors were paid to go on book tours.”), the more incredible it seems.

In my experience, mid-revision is not the best time to hear, “Why are you doing this to yourself?”

So to whom do you turn for advice? Ideally, writers who have trodden this path before you — or at any rate writers, who will at least understand the power relationships between authors and the various parts of the industry.

I’ve said it before, and I’ll doubtless say it again: writing is an isolating avocation, and simply not knowing whether one’s own situation is normal can generate a fair amount of stress. In a requested revision situation, this is especially true.

So believe me when I tell you: while you are struggling to incorporate a whole raft of suggested changes is NOT the time to bury yourself in your burrow.

Work time into your revision schedule to talk to other writers, either in person or online, on a regular basis. Think of it as mental health insurance. Vent your frustrations; get some sense of being a part of a community of people under similar pressures.

A fringe benefit to reaching out at the point when most writers withdraw: the writer friends willing to hold your hand through a revision are almost always the ones who end up making the best promoters for your book after it is published. These are the folks who don’t mind calling up bookstores and asking if they carry your novel, or turning your book face-out on the shelf, so it’s more likely to be picked up by a browser, or even carrying your memoir around Barnes & Noble for a while, then placing it conspicuously on one of the bestseller tables.

Bless ‘em.

15. Don’t confuse resentment over being asked to revise the manuscript at all with disliking the content of the revision request.

We dealt with various stripes of this one in the first part of this series, on taking verbal feedback well, but it bears repeating here: a writer’s emotions tend to run high in the wake of any text-based feedback other than, “Wow, this is the best novel about lust since TOM JONES.”

Normal and natural, of course. And of course, it’s normal and natural to want to ask the critiquer who has the gall to tell you differently, in ways as subtle as pointing out misused semicolons or as broad as advising you to rearrange the running order of the plot, who the heck s/he thinks s/he is.

I’ve already expended quite a lot of blog space on why precisely voicing that natural impulse would not be good for your writing career. Right now, though, I want to turn the question on its head and ask those of you in the throes of critique shock a fundamental question:

If you’re really, really honest with yourself, how much of your reaction to the feedback is actually a response to your feelings being hurt?

As unpleasant as such self-scrutiny may be to face, this is a crucial question to keep asking constantly throughout the revision process, especially if some of the feedback strikes you as completely off the mark. On days when the answer is above 50%, consider leaving the manuscript alone that day.

I’m not just suggesting this as a means of giving those emotions time to cool, either — resolving to keep a weather eye on how you’re feeling toward the revision is a means of granting yourself permission for those feelings to fluctuate.

And trust me, they will.

16. Remember, no-holds-barred critique is the industry’s unique way of complimenting talent.

Strange but true.

These days, if an agent or editor doesn’t think a manuscript has publication potential, she will generally get it off her desk so fast it doesn’t even leave a dent on the piles of papers already on her desk. But if a pro likes those pages enough to want to see them make it into print, she’s not going to waste a gifted writer’s time by sugar-coating her opinions on what could be improved.

As much as the writer might prefer that she would.

You’d think, wouldn’t you, that this practice would apply exclusively to professional feedback? I’m here to tell you, though, that many of us who have been mucking about in the trenches for a good long time tend to absorb this attitude, apparently by osmosis.

In fact, I would go so far as to posit this as an axiom: the longer someone’s been in the biz, the less likely s/he is to waste valuable critique time on a manuscript that doesn’t reveal genuine talent and carry a strong probability of publication success.

Remember, TIME is one of the most valuable commodities in the publishing industry — an easy thing to forget from our end of the biz, as writers are routinely expected to invest vast quantities of time and effort gratis toward the creation and promotion of a book.

But when someone who is in the habit of reading half a page of a submission before rejecting it — and does so 700 times per week — takes the time to read your work closely enough to come up with specific ways to improve it, that’s a compliment. As is thinking of the writer who produced the manuscript as enough of a pro to understand the value of such a donation of time.

I like to think of this kind of scrutiny in terms of stage lighting. The literary market is a three-ring circus, with masses going on at any given moment. While much of the action is potentially interesting, the professional reader — or one who’s been kicking around the industry long enough to be — has only one spotlight at his command with which to follow the action.

(Stop chortling; you’re going to scare the elephants. This analogy is going to make sense in a second.)

He can focus that spotlight on only one small part of the big top at a time, right? So he swirls it around the rings, trying to get a sense of what’s there. Out of the cast of thousands, he finds a solitary performer who interests him deeply: he captures a tightrope walker in his light for a full minute before moving on.

In the glare of his scrutiny, of course, quite a bit of the glamour of tightrope walking evaporates. The super-bright light reveals where sequins have fallen off the costume, where dust has gathered on tights, arm gestures that could be better executed, and so forth.

For the tightrope walker, that minute is going to be darned uncomfortable, unavoidably — the bright intensity of a spotlight can be pretty blinding. Her costume might seem a bit shabbier under that glare than it did under shadier conditions.

She could, of course, just live in fear of that spotlight’s ever falling upon her again. Or, if she sewed on the extra sequins that the light revealed were necessary, practiced her arm swoops until they were perfect, and dusted from her knees the residua from previous falls, she might become a star.

Which would mean, essentially, doing her act CONSTANTLY under a spotlight.

And that, my friends, is why the pros are often a bit mystified by the intensity of writers’ reactions to straight-to-the-point feedback; they’re assuming that a talented tightrope walker WANTS to perform under a constant spotlight.

Anyway, at what point would a reasonable person prefer to be told that she needs to tack on a few more sequins, when there’s still time to make improvements — or when the reviewers show up?

Bears a bit of thought, I think. Keep up the good work!

Becoming a good acceptor of feedback: you say tomato, I say, “Please don’t throw it.”

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You’ll be delighted to hear, I expect, that today will be the next-to-last installment in my series on ways to ease the difficulties of incorporating written feedback. Later in the week, I shall be tackling the specific problems associated with dealing with a critiquer who has the power to enforce a change request — your agent, for instance, by not sending your manuscript out to editors until he’s certain the latest version will fly, for instance, or the editor who acquires it. This can be tricky, especially if one does not happen to agree with the feedback in question.

Hey, I warned you at the beginning of the series that we would be building up our feedback-incorporation muscles. At the risk of repeating myself (and repeating myself, and repeating myself…), it is not merely for the sake of maintaining peace in a writing group or friendships between more casual first readers that it behooves writers to add good listening and critique-accepting skills to their tool belts: these skills come into play at every stage of a writing career.

Seriously, your future agent, editor, publicist, and probably anyone who happens to be frequenting your domicile when your first book’s reviews start rolling in are going to bless the time you put in now developing a measured response to literary criticism. So will you.

Your very pets will be happier for it, because you will be less stressed when you need to incorporate editorial feedback on your tenth book. Not UNstressed, mind you — I’ve been doing this for years, and even my backyard raccoons get a mite testy when I’m on a short revision deadline — but certainly able to manage even the most extensive revision request in your stride.

You can do this, I promise.

For now, though, let’s keep swimming in the relatively less shark-infested waters of dealing with written feedback in general. To review the tips so far:

1. Don’t argue about the feedback with the feedback-giver.

2. Read, reread — and get a second opinion.

3. Don’t decide right away how you’re going to handle the critique — or how you’re going to apply its suggestions to your work.

4. Remember that you and the critiquer are on the same side. Even when it doesn’t feel like it.

5. Don’t use an industry professional as the first — or only — reader of your manuscript.

6. Don’t expect your readers to drop everything to read your work. Especially if they happen to work in or with the publishing industry.

7. Don’t try to do it all at once.

8. Make a battle plan, setting out reasonable deadlines for each step.

9. Allow some room in your battle plan –and time in your schedule — to respond to inspiration, as well as to experiment.

10. Make sure that you’re not over-estimating the critiquer is requesting.

11. When in doubt about what a critiquer expects you to do, ASK.

12. Avoid making the same mistake twice — at least for the same feedback-giver.

Phew — that’s a heavy list, isn’t it? Let no one say that being a tolerant and wise recipient of feedback is the proverbial walk in the park. Moving on…

13. Keep excellent records about the changes you have made to the manuscript — and keep both hard and soft copies of EVERY major version of the book.

Having grown up in a family of writers — ones who were fighting the good fight back in the golden days of typewriters, no less — I was STUNNED to learn that most revisers do not keep copies of each draft. Seriously, the first time I met a writer who didn’t, I thought he was joking.

Why is it such a jaw-dropper, from a professional point of view? Quite simply, either the writer or the editor might conceivably change his or her mind.

Remember last week, when I mentioned that writers tend to be the only ones involved in the publishing process to cherish the illusion that a book is DONE until it’s actually been printed and is for sale at Borders? Well, that mindset of continual modification is not, some of you may be alarmed to hear, necessarily a one-way process.

That’s right: critiquers’ opinions have been known to vacillate from time to time. They also — please don’t throw anything heavy at my head; I’m just the messenger here — been known to forget that the aspect of Draft #2 they liked least was in fact something they asked the writer to do after reading Draft #1.

Or — and I’m already ducking under my desk — be displeased with a writer’s specific solution to a vaguely-phrased concern.

Did you feel that lurch your stomach just took? The goal of Strategy #13 is to avoid that feeling’s ever being associated with your manuscript, by providing concrete records through which you can retrace your revising steps.

While the maid is mopping up all of the soggy tomatoes my readers just lobbed in my general direction, let’s concentrate on the first problem on the list: just because a critiquer suggested last month that you kill off your protagonist’s sidekick does not necessarily mean that she will prefer the revised, sidekick-free storyline.

Because I love you people, I’m not going to go into detail about how much farther a writer’s stomach can displace itself when the stakes are higher — when, say one’s agent or editor changes her mind. I suppose I could describe what the moment of hearing one’s agent say, “Sandy, I’ve been thinking about it, and your first running order was better,” means to a Sandy who has been simply saving each new change in the same Word file, but frankly, gut-wrenching, sustained groaning is hard to convey in words.

And even if Sandy’s agent/editor/first reader DIDN’T later backtrack, how is Sandy supposed to figure out three months after a revision whether Scene Q worked better in draft #1 or #2?

Especially if — as is, I’m still stunned to report, very frequently the case — Sandy hasn’t kept a meticulous list of what has changed between those drafts?

A wise reviser ALWAYS maintains the ability to check both versions side by side — and a clever one records the major changes separately, keeping it handy for future reference.

Why, you ask? Well, several reasons, potentially. Many, many books go through many, many drafts, for starters; do you really want to be rending your garments two years from now because you can’t remember whether Draft #3 or Draft #4 included Cousin Max’s funeral? Or at what point you realized that Dennis and Denise’s names scanned too similarly, and readers might get confused if you didn’t rechristen one of them?

Also — and this may come as something of a surprise, after my recent diatribe about how critiquers tend to notice when writers haven’t taken their advice on previous drafts — especially if the same feedback-giver has followed the book through several versions, he might not always remember what precisely he asked the writer to do.

Is that gagging I hear out there? “But Anne,” some of you sputter, “aren’t we talking about dealing with WRITTEN feedback here? Surely, there’s no question about what has been said after, say, an editor requests a textual change in an editorial memo.”

How shall I put this delicately…

Professional readers go through a LOT of manuscripts in any given month; it wouldn’t be surprising if some of the details began to blur a bit would it?

And honey, if your nerves will stand calling up the editor who’s just acquired your book and saying, “Hey, I’m calling foul — your last two memos contradicted each other,” well, you’re a better man than I am, Gunga Din.

I can also tell you right now that ol’ Gunga Din’s agent is going to throw what used to be called a conniption fit immediately after that act of bravery — because from the editorial end of that phone line, that statement might very well have sounded like a declaration of war.

Hey, I’m not the only message-bearer who fears the wrath of the angry tomato-thrower.

Instead, think about how much more smoothly the exchange might have gone has our pal Gunga instead been able to whip out both the list of suggested changes (prepared, perhaps, in response to Strategy #8) and the roster of what he had changed between drafts in preparation for such a discussion.

Armed with such tools, perhaps Gunga could have blunted the potential for confrontation even further by prefacing his remarks with, “I think I’m confused. From what you said in the memo, it sounds as though I may have misunderstood what you were asking for last time. Or are you asking for something completely different now?”

In short: keep good records of changes, and make it as easy as possible for yourself to revert to an older version, if necessary and appropriate.

Whew, I think we could all use a nice, long nap after that little exercise in hypothetical horror, couldn’t we? The rest of the strategy list will be much less stomach-wrenching, I promise.

Keep up the good work!

Let’s talk about this: giving good feedback

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My decimated garden calls me today, dear friends, begging me to put its squashed hellebores and bifurcated tulips to rights. Rather than waste a posting day — or, to put it more cynically, a day of web-surfing whilst avoiding filling out those tax forms — I’m going to ask you to add beauty and grace to this feedback-incorporation series by sharing YOUR thoughts on what kind of feedback makes the most sense to you.

The question du jour: what makes feedback good? How can feedback-givers present it in such a way that it is most useful to you? What practices should be avoided like the proverbial plague, in your opinion?

I can already hear some of you chortling, eager to launch into this one, so I’m going to let you get right to it without further preamble. Readers have been posting some great observations on what makes for great feedback throughout the series, but I’m curious to hear more. (Also, not blog-browser habitually goes back and reads comments on past posts. If you don’t: this would be a great time to make an exception, because this series has engendered some fantastic commentary.)

Usual cautions, of course: please avoid profanity, so underage writers can continue to visit this site from their school library computers; avoid naming names, no matter how tempting it may be to out a terrible feedback-giver, and remember, things posted online tend to turn up in web searches years later.

I will get the ball rolling: one of the most useful ground rules I’ve ever encountered in a critique group is a ban on ever simply saying, “I liked X,” or “I don’t like Y,” without further explanation. Unless a writer knows the particulars of why a first reader responded to a particular part of the book, s/he can’t really implement the information in a useful manner.

I would also vote for banishing one-word responses from feedback altogether, for the same reason. Perhaps I’m a suspicious soul, but whenever a first reader says, “Great!” or “Brava!” or even “I loved it!” without further comment, I immediately start to wonder if the commenter just can’t think of anything useful to say. (Or didn’t finish the manuscript.)

Okay, it’s your turn: knock my proverbial socks off. I promise that I’ll respond with something more than, “Ooh, I liked that.”

Becoming a good acceptor of feedback: is that a dagger I see before me?

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Welcome back to Part II of my series of tips on how to accept feedback with a minimum of angst, mutually hurt feelings, and/or swordplay. Since we have a lot to cover today, let’s rush right into reviewing our tools so far for dealing with written manuscript critique:

1. Don’t argue about the feedback with the feedback-giver.

2. Read, reread — and get a second opinion.

3. Don’t decide right away how you’re going to handle the critique — or how you’re going to apply its suggestions to your work.

4. Remember that you and the critiquer are on the same side. Even when it doesn’t feel like it.

5. Don’t use an industry professional as the first — or only — reader of your manuscript.

Oh, look — here’s a corollary to #5:

6. Don’t expect your readers to drop everything to read your manuscript. Especially if they happen to work in or with the publishing industry.

To put it another way, just because an agent, editor, or friend expresses an interest in reading your book does NOT imply either that (a) s/he has nothing else to do but sit around until you cough up the manuscript OR (b) s/he is planning to drop everything else s/he currently has on her plate in order to read it from beginning to end the nanosecond it arrives in the mail.

But try explaining that to an aspiring writer who has just received such a request from a pro for the first time.

Because this is such a common set of misconceptions, those of us in the biz see them manifest in quite a variety of ways. Let’s see if we can’t unearth another examplar or two to show how:

Written feedback meltdown #4: Tatiana’s agent, Ulrich, pitched her novel, PAY ATTENTION TO ME NOW! to editor Vivienne in last November — and now, at the end of March, Vivienne still hasn’t yet vouchsafed an opinion on it.

Tatiana is going nuts with anticipation. She wants to be a good client, yet she can’t resist sending Ulrich e-mails every few days, asking if there’s been any word yet.

No? How about now? Or…now?

He answers every third tersely: “What makes you think that I would keep that kind of news from you?”

She knows that he has a point, of course. She tries to restrain her anxiety, but she’s a novelist, after all — she’s an inveterate situation-dissector. Her brain is hard-wired to make up motivations.

So on Monday, she attributes the delay to Vivienne’s difficulties in gathering an editorial committee so close to Easter; on Wednesday, she is depressed into a stupor because she’s convinced that Vivienne has passed on the book, and Ulrich just doesn’t know how to break the news to her; by Saturday, she’s frantically re-editing the manuscript, absolutely certain that Vivienne has spent the last three months unable to make it past the first page.

Long-time readers, would you care to guess where that’s manuscript actually been for most of the intervening period?

That’s right: under three other manuscripts-to-be-read on Vivienne’s coffee table, competing for her time and attention with the editor’s significant other, work, meetings, her sister’s impending wedding (not another puce bridesmaid’s dress!), desire to make it to the gym occasionally, desire to sleep occasionally, the ambient noise of New York, and any TV show she might happen to watch on a regular basis.

None of which have anything whatsoever to do with Tatiana or her book, of course.But in the throes of worried speculation, the author simply cannot see that. Maybe if she tweaks that dodgy section in Chapter 10 one more time, something good will happen.

This is what we literary types like to call magical thinking.

Those of us who know and love Tatiana send our best wishes her way, along with sincere hopes that Vivienne will get around to reading that manuscript before the author starts sleepwalking, muttering that all the perfumes of Arabia won’t sweeten that little hand of hers.

That’s right: Lady Macbeth went nuts because she was an aspiring writer waiting for professional feedback.

(Think about it — it’s not as though the play gives a really convincing alternate explanation for why she cracks at that particular moment. And if you think turn-around times are slow today, what must they have been in the 11th century, when rejection letters would have been traveling on horseback — or, for an editor really in a hurry, via the local witch’s broomstick? )

Not seeing the moral? (Other than DON’T MURDER YOUR DINNER GUESTS, that is.) Let’s try another.

Written feedback meltdown #5: after many months of querying, Xerxes is elated to receive a request from agent Yarrow to submit the first 50 pages of his memoir, AND THEY SAID I WAS WASHED UP IN 480 BC: RECOLLECTIONS OF A COMEBACK KID.

Like so many frustrated aspiring writers, he interprets this request as an implied command to throw work, sleep, relations with loved ones, flogging the slaves, and personal hygiene to the winds until those pages are safely in the hands of the fine folks at FedEx.

Hey, those slaves aren’t gonna flog themselves.

Do I see some of this blog’s long-time readers with their hands raised, jumping up and down to capture my attention? “Wait just a Babylon-invading minute!” I hear these sharp-eyed protesters roar. “Did Yarrow ASK him to overnight his submission? If not, didn’t Xerxes just waste a fair amount of money?”

Well caught, readers: take a hoplite or two out of petty cash.

(Okay, I’ll admit that the jokes in this post are starting to get just a tad esoteric. Trust me, readers of Thucydides would have found that last one a real thigh-slapper.)

You’re quite right, in any case: there is absolutely no reason to shell out the dosh for overnight shipping for a submission. But hey, this was the guy who had his troops beat up the Hellespont when his bridge across it collapsed during a storm.

A bridge made of flax and papyrus; our pal Xerxes isn’t exactly the king of reasonable.

Having sent off his pages with the greatest possible swiftness, Xerxes naturally takes a week off work to rotate nervously between checking his e-mail every ten minutes, pacing outside to examine the contents of his mailbox every half-hour, and picking up his telephone receiver to make sure there’s still a dial tone every time the second hand clicks.

Yet amazingly, Yarrow does not get back to him before he runs out of vacation days. (Being king of Persia carries fewer fringe benefits these days than in ancient times. Back then, he would have had time to take a vacation long enough to discover the New World twice, if he’d wanted.)

By the time she asks to see the rest of the manuscript a month later, Xerxes has become a mere shadow of his former self: listless with chronic lack of sleep, he’s even too tired to rends the papyrus of his next book into 50,000 pieces and feed it to the palace dogs himself; he has the army do it.

But when an agent asks to see pages, pages be sent, right? So he gulps down a few handfuls of vitamin capsules, puts his entire scribe brigade on round-the-clock inking duty, and is able to send out the entire work in record time.

Once again, the wait is long, at least as far as Xerxes is concerned. “Criminy,” he grumbles. “Conquering Babylon took less time. How is she reading it, three words per day and six on Sundays?”

His patience pays off, Baal be thanked: Yarrow asks to represent him!

After the agency contract is signed, Yarrow tells her new client that she has a few pages’ worth of small tweaks that she would like him to make in his manuscript. “Nothing major,” she assures him on the phone. “Shouldn’t take you long at all.”

Exhausted by his extended vigil, yet eager to get his book into print, Xerxes rushes to his e-mail, rapping his fingertips nervously on his desk until Yarrow’s list of revisions arrives. He opens it — and ye gods, it must have a hundred points!

Overwhelmed, he begins to bash his head rhythmically upon his gold-encrusted desk, bringing his retainers running. How can he possibly do it all?

Catching my drift here? No? Okay, let’s try again:

Written feedback meltdown #6: Zelda has written what she modestly believes and hopes is the best novel in human history, MY HEART ON A PLATE. While not at all autobiographical, she assures every agent she queries, it is the story of a woman who went to her alma mater, holds her current day job, and was apparently married to her first husband.

The schmuck.

After much querying, leads to a handful of requests for pages and no offers of representation, she realizes that she is no closer to her goal of publication than she was at the beginning of her queryfest, for the simple reason that no one she has approached has actually told her anything about her book.

Other than, “We’re sorry, but it doesn’t meet our needs at this time.”

Perplexed, she begins reading every how-to book she can find on the writing life, only to find that most of their advice is of the pep talk variety; it’s not telling her why HER book isn’t getting published. But she does the suggested breathing exercises, makes a voodoo doll of herself and places it strategically within a carefully-arranged diarama depicting a packed book reading, and sacrifices a goat or two to the Muses.

As she’s been told many successful authors do.

She begins haunting writers’ conferences and surfing the net, looking for better answers. One day, she stumbles across a blog where a freelance editor was threatening to chain herself to a rock and expose herself to sea serpents unless all of her readers agreed to get some feedback on their manuscripts before shipping them off to agents and editors.

“Eureka!” Zelda cries, digging around in that nifty tote bag she got in return for her $500 literary contest registration fee. Surely, she jotted down contact information for a few of the nicer writers she met there.

She e-mails the one she liked best, Zippy (I don’t have the energy to go through the alphabet again, people; sorry), asking if he would like to exchange manuscripts.

Zippy responds that he would indeed like that very much, but he is about a month away from polishing off the latest draft of his novel, NOT AN AUTOBIOGRAPHY EITHER, REALLY, the tender story of an accountant striving to be a novelist.

“But I’ll have quite a bit more time on my hands after tax season,” he assures her.

Delighted, Zelda immediately e-mails her entire book to her new friend — and is nonplused when Zippy writes back a few days later to suggest that they exchange physical manuscripts, for ease of reading, rather than each expecting the other to print up 700 pages or so.

Shaking her head at his unreasonableness — he sounds just like her ex, Xerxes — Zelda digs up her last rejected copy and hands it over.

A month passes with no more word than a quick note from Zippy saying that his revision is taking a bit longer than he’d anticipated. “Turns out taxes are due in April,” he informs her cheerfully. “Who knew?”

No matter, Zelda thinks: a slow read means more thoughtful feedback, right?

Another month goes by, however, and Zippy is still not ready to exchange: last week’s horoscope told him that he was too stressed out, so he took a much-needed break from revision to take up curling. “But I am reading yours,” he writes apologetically between slides across the ice. “I’m enjoying it very much.”

Zippy has an unexpected crisis at work — his client Tatiana is being audited — pushing back his projected completion date still further. By this time, Zelda has gnawedher fingernails down to the quick: she really needs this feedback.

Still, she knows that he’s doing her a favor, one that he hasn’t yet made it possible for her to return, and tries to be patient. Is it possible, she wonders, that he isn’t aware that she can’t query again until she’s weeded out any problems with her work?

Yes, long-time readers, I saw your hands shooting into the air: Zelda SHOULD have kept querying all throughout this process. She also should have found more than one first reader, made sure that he had time to give her feedback, and made specific requests about how she would like to receive it and when.

But then, she hasn’t had the advantage of having read the posts in my GETTING GOOD FEEDBACK series (conveniently available in the category list at right, Zelda), and you have.

At three and a half months, she writes and asks Zippy to lunch the following Saturday. “Maybe,” she suggests brightly, “we could talk about my novel?”

“Don’t have time,” he writes back. “Sea monsters have just carried off my favorite writing blogger.”

Losing her temper completely, Zelda sends him a lengthy, tear-stained explanation about why she had sought out feedback in the first place. “If you hate it,” she concludes, “or if you never intend to finish reading it, just tell me so. It’s kinder than toying with my feelings. My God, it’s been like Acts II-IV of Macbeth — all I’ve been able to do is wait!”

Contrary to what some of you cynics out there may have concluded, Zippy actually HAS read her novel; he genuinely is extremely busy. (Sea monsters can’t be relied upon to hack off their own heads, obviously.) So he tosses together a few supportive-sounding paragraphs saying how much he liked the book and sends them to her.

Delighted to have critique in hand at last, Zelda opens it — only to find that he has not given her ANY specific suggestions about how to improve her manuscript, only some vague statements about liking this character, not liking that plot point, and so forth. Her howls make all the cats of the neighborhood rush for cover.

Clearer now? Yes, each of today’s exemplars stumbled in several ways (heaven forefend that I should ever provide an illustration of only a single point) in facing genuinely frustrating situations over which they had virtually no control.

But Tatiana, Xerxes, and Zelda greatly exacerbated their own suffering by walking in with unrealistic expectations about when others would read their work. (And, in Zelda’s case, not setting up sensible ground rules for exchange before anyone so much as thought about budging a manuscript.)

As I MAY have mentioned seventy or eighty times before, agents and editors are REALLY busy people. If you imagined most of them buried up to their delicate necks in paper, you wouldn’t be far off about how much they have to read.

Yet most writers expect to hear back more or less instantaneously — and if they don’t, come up with all kinds of explanations except for the single most likely one: the agent or editor hasn’t had time to read it yet.

Why do unrealistic timing expectations make incorporating feedback harder when it actually does come? Because the writer has already expended so much vital energy in fretting over the differential between how quickly she wanted to hear back and when she did, energy that would have been much better spent, say, drafting the first chapter of her next book.

You can’t fool me about why Lady Macbeth went mad, Bill Shakespeare: you didn’t give her anything to do after Act I but wait around for her husband to slaughter half of Scotland. A long wait is an open invitation for an imaginative mind to prey upon itself. No wonder she started strolling the battlements at midnight, moaning.

Of course, she shouldn’t have told her husband to kill the king, either, but hey, no one’s perfect.

Since you’ve all been so very good, we’re going to take a break from this series tomorrow for a post on something completely different — and trust me, it will be a treat. In the meantime, keep up the good work!