“Thanks for the cookies Millicent,” “What’s that I hear on the roof, reindeer?” and other easily-averted holiday faux pas

This time of year, the Furtive Non-Denominational Gift-Giver sees it all the time: a reason to move otherwise good girls and boys from the Nice to the Naughty list. Yet often, as both he and our old pal, Millicent the agency screener, know only too well, the difference between a properly-punctuated sentence and one that is, well, not, lies in a simple slip of the writer’s finger — or lack of one. Take a gander at the type of hastily-scrawled note that often greets our St. Nick.

Hello Santa. Thanks for any presents you might see fit to leave old boy. Wow do I ever appreciate it.

– Janie

No wonder the otherwise jolly elf weeps at the sight: clearly, the Punctuation Vacuum has beaten him to this household. Either that, or Janie has really, really lazy fingers. The note he had expected to see nestled next to a plate of cookies would have read like this:

Hello, Santa. Thanks for any presents you might see fit to leave, old boy. Wow, do I ever appreciate it.

– Janie

Let me guess: to many, if not most of you, these two notes are essentially identical: the words are the same, right, so the meaning must be? That’s an understandable interpretation, given how often we all now see direct address and exclamation commas omitted all the time. Indeed, some modes of electronic expression, such as news program bottom-of-the-screen crawls and Twitter, seem actively to discourage proper punctuation.

But that doesn’t make it right. Santa’s a stickler for rules.

As it happens, so are Millicent and those of us who edit for a living. Punctuation matters to us — and, frankly, folks in publishing tend to laugh when aspiring writers express the astonishingly pervasive opinion that it doesn’t.

Why the ho, ho, ho? Well, leaving aside the perfectly reasonable proposition that one of the basic requirements of a professional writer is the consistent production of clearly expressed, grammatically correct prose, in some cases, improper punctuation can alter a sentence’s meaning.

And that, boys and girls, can only harm self-expression. Take, for instance, the two faux pas in the title of this post.

Thanks for the cookies Millicent.

What’s that I hear on the roof, reindeer?

Most readers would assume, as those of you who didn’t notice that commas had been purloined from Janie’s original note probably did, that what she actually meant to say was this:

Thanks for the cookies, Millicent.

What’s that I hear on the roof? Reindeer?

That’s not what the first versions actually said, though, was it? Basically, Janie operated on a presumption evidently shared by an amazingly high percentage of queriers, literary contest entrants, and manuscript submitters: that it’s the reader’s job to figure out what the author probably meant, not the writer’s job to express it so clearly that there would be no question.

In practice, most of us are perfectly willing to translate casual communications into more comprehensible prose, at least mentally. People often tap out or scrawl notes in a hurry, or, since the advent of mobile electronic devices, under less-than-ideal conditions. It’s relatively safe, then, to presume that your third-best friend will understand if that text message you sent while hanging upside down from the monkey bars omitted a comma or two.

Writing intended for publication is expected to adhere to a higher standard, however: even an editor wowed by the sentiments expressed in that last set of examples would not seriously consider publishing them without revision. Although the rise of on-screen editing has increased the number of punctuation, spelling, and grammar errors that slip through editorial fingers and onto the printed page — nit-picks are significantly harder to catch on a backlit screen than in hard copy — no one who reads for a living would believe for a second that clarity and proper punctuation don’t matter. A manuscript that seems to imply that the writer believes they are unimportant not only is unlikely to impress a pro — to an experienced agent or editor, it simply screams that this is a writer who will require extra time, effort, and, yes, proofreading.

Why might that harm your submission’s chances? Think about it: if the agent of your dreams already has 127 clients, who is his Millicent more likely to regard as a viable candidate for #128, the writer who expects her to guess whether What’s that I hear on the roof, reindeer? means what it literally says, or the writer whose prose is so clear that she’s not left in any doubt?

Remember, too, that your garden-variety agency screener or contest judge has very little of a writer’s prose upon which to judge talent and facility with language. How on earth could Millicent possibly know for certain whether the speaker of that first sentence was simply sliding back up the chimney while he was writing, and thus was too busy to devote the necessary thought to the beauty and rigors of proper punctuation, or simply was not aware of the relevant rules? She’s not allowed to base her reading upon what she guesses a writer meant, after all; she can only evaluate what’s actually on the page.

All of which is a nice way of saying: don’t expect her to cut you any slack. A writer familiar with the rules of punctuation and conscientious about applying them is simply less time-consuming for an agent to represent than one who believes that the fine points of how a sentence looks on the page doesn’t really matter. Someone at the manuscript’s future publishing house will take care of the copyediting, right?

Well, no. Not if Millicent or her boss, the agent of your dreams, stops reading after the second missing direct address comma on page 1.

Yes, really. Since this particular rule is pretty straightforward, it’s fairly common for screeners and contest judges to regard non-adherence — or, equally pervasive in submissions, uneven adherence — as an indicator of, if not necessarily poor grammar in the manuscript as a whole, then at least an authorial lack of attention to detail. Any guesses as to why detail-orientation would be a desirable trait in an agency’s client?

Slap a great, big gold star on your tree if you leapt to your feet, shouting, “By gum, a detail-oriented writer could be trusted to produce clean manuscripts!” You’re quite right, shouters: since few agencies employ in-house editors (although some agents do like to edit their clients’ pages), signing a writer who had already demonstrated that he regards the world as his proofreader would inevitably be a more time-consuming choice than snapping up one that could be relied upon to spell- and grammar-check his own manuscripts. On a revise-and-resubmit deadline too short for anyone at the agency to proof pages, that could be the difference between selling a book to a publisher and rejection.

Comma placement is starting to seem a trifle more relevant to your life, isn’t it? Fortunately, the rules governing direct address and exclamations are quite easy.

Hey, wake up. Were you aware that you were snoring, Janie?

There — that wasn’t so difficult, was it? Hey is an exclamation, so it is separated from the rest of the sentence by a comma. And because that second sentence was directly addressed to Janie, a comma appears between the rest of the sentence and her name.

Armed with those valuable precepts, let’s revisit the punctuation choices that made the Furtive Non-Denominational Gift-Giver choke on his milk and cookies — or cognac and truffles, as he always insisted on being left for him in the Mini household throughout my childhood. (My parents said that he deserved the upgrade for shinnying down our unusually small flue.) How do they look to you now?

Hello Santa.

Thanks for any presents you might see fit to leave old boy.

Wow do I ever appreciate it.

Thanks for the cookies Millicent.

What’s that I hear on the roof, reindeer?

Now that you’re looking for those commas, the paucity of them — and, I hope, the extra one in that last sentence — is distracting, is it not? Let’s talk about why. Sentences 1 and 4 are aimed at Santa and Millicent, respectively, right? The names are a tip-off that each requires a direct address comma.

Hello, Santa.

Thanks for the cookies, Millicent.

Sentence #2 is a bit trickier, since what Janie is calling the reader (old boy) is not a proper noun. If we don’t apply the direct address rule here, though, the most logical interpretation is actually this:

Thanks for any presents you might see fit to leave for the old boy.

Yet Janie’s household does not contain any old boy, or indeed any boys at all — and if Santa knows when they are sleeping and knows when they are awake, he must logically be aware of where said boys are sleeping, must he not? He might be forgiven, then, for finding this sentence perplexing. Fortunately, all it would take is a single stroke of the pen to render Janie’s intended meaning crystal clear.

Thanks for any presents you might see fit to leave, old boy.

No question that the reader — Santa, presumably, if Janie’s been a good girl this year — is the old boy being addressed, right? Now that we’ve cleared up that cosmic mystery, what should we note-proofers do with this?

Wow do I ever appreciate it.

Wow is an exclamation — and we have a rule for that, do we not? Let’s try applying it. While we’re at it, why not allow Janie’s punctuation to reflect the intensity of her gratitude?

Wow, do I ever appreciate it!

If you’re ever in doubt about whether an expression is sufficiently exclamatory to require separation from the rest of the sentence, here’s a nifty test: vehement exclamations can stand alone. As in:

Wow! Do I ever appreciate it!

Oh, my! What a beautifully-wrapped present!

Heavens! What an enormous cake! You shouldn’t have gone to all of that trouble, Madge!

What a difference a punctuation choice can make to a sentence’s meaning, eh? (See what I just did there? Eh is an exclamation, albeit not a particularly intense one.) A detail-oriented punctuator could become even more creative, depending upon context. Let’s have some fun.

Wow — do I ever appreciate it? I would have thought my reaction to your having given me a rabid wolverine last Christmas and the Christmas before would have told you that.

Oh, my, what a beautifully-wrapped present…if you happen to believe that bacon is an appropriate wrapping medium for a desk lamp.

Heavens, what an enormous cake. You shouldn’t have gone to all of that trouble, Madge: as much as we all enjoyed seeing your immediate family leap out of that enormous pie at Thanksgiving, that’s really the kind of surprise entrance that works only once, don’t you think?

Speaking of how punctuation can alter meaning, our remaining example presents some difficulties, doesn’t it? Let’s take another peek at it.

What’s that I hear on the roof, reindeer?

At first glance, this may appear to be a proper use of direct address: the narrator was simply speaking to a reindeer that happened to be lingering nearby. In today’s incredibly rich fantasy novel market, it’s not at all difficult to imagine a context in which that comma use would make sense.

“What’s that I hear on the roof, reindeer?” Janie shouted. “Your ears are better than mine.”

Blitzen shook his antlers in annoyance. “Ceilings are opaque, you know. I can only fly; I don’t have X-ray vision.”

However, being an intimate friend of the writer’s — we could hardly be closer — I know that the original sentence was tucked within a thriller. I ask you: does a direct address interpretation make sense here?

“What’s that I hear on the roof, reindeer?” Janie whispered.

The Easter Bunny did not bother to stop stuffing presents into his basket. “Oh, stop jumping at every sound. Santa’s not due for an hour.”

“I still say that we should have hidden in a closet,” the Tooth Fairy hissed, “and waited until after ol’ Kris dropped off the swag.”

“And let Fat Boy snag all the cookies?” The rabbit snapped off a small branch from the tree to use as a toothpick. “I’m in it for the sugar, baby.”

“Then we should have gone to the Minis,” the fairy grumbled. “They have truffles.”

Blitzen’s hoof poked into the small of Janie’s back. “Move, sister, and you’ll find yourself with a face full of tinsel.”

Since the reindeer doesn’t enter the scene until five paragraphs after Janie’s speech, it seems unlikely that she’s addressing him. What the writer intended to convey by that comma was not direct address, but something closer to my original suggestion:

“What’s that I hear on the roof?” Janie whispered. “Reindeer?”

In fairness, though, you can see why even a meticulous self-proofreader might not have caught this one. If Janie had speculated that the sounds were caused by an inanimate object, that comma might have passed muster.

“What’s that I hear on the roof, falling shingles?” Janie whispered.

Unless this is a book about a madwoman or a psychic whose ability to cajole roofing substances into telling her Santa’s whereabouts, direct address doesn’t make sense here, does it? Even a skimmer is unlikely to fall into that interpretive trap. Several alternate constructions would obviate the possibility entirely, though. The first option should look slightly familiar.

“What’s that I hear on the roof?” Janie whispered. “Falling shingles?”

“What’s that I hear on the roof — falling shingles?” Janie whispered.

Am I sensing some growing excitement about the possibilities? “Hey, Anne,” some of you exclaim, beautifully demonstrating your grasp of how a comma should offset an exclamation, “something has just occurred to me, you sneaky person.” (Direct address!) “Since the natural habitat of both direct address and exclamations is conversation, wouldn’t it make sense to zero in on dialogue while proofreading for these particular faux pas? If I were in a hurry, I mean, and didn’t have time to read my submission or contest entry IN ITS ENTIRETY, IN HARD COPY, and OUT LOUD?”

Not a bad timesaving strategy, exclaimers — they do tend to congregate in text written in the second person. (Hey, I’m talking to you, buddy!) You might be surprised, though, at how often direct address and exclamations show up in first-person narratives, or even chattier-voiced third-person narratives. For instance:

Oh, God, I was afraid she would say that. My brain spun wildly, searching for an answer that would not make me look like the schmuck I actually was. By Jove, I was in a pickle.

Before anyone suggests otherwise, may I hastily add that the rookie strategy of attempting to make first-person narration sound more like common speech (as opposed to what it’s intended to represent, thought) by eliminating necessary punctuation and grammar has become awfully hard to pull off in a submission, at least for adult fiction or memoir. You wouldn’t believe how often Millicent sees text like our last example submitted like this:

Oh God I was afraid she would say that. My brain spun wildly searching for an answer that would not make me look like the schmuck I actually was. By Jove I was in a pickle.

Or even — sacre bleu! — like this:

OhmyGodIwasafraidshewouldsaythat. My brain spun wildly searching for an answer that would not make me look like the schmuck I actually was. By Jove I was in a pickle.

Yes, yes, we all understand that both versions could arguably be regarded as conveying breathlessness. So could this:

Oh, God, I was afraid she would say that. I felt every last oxygen molecule being sucked out of my lungs.

While style choices vary, naturally, from book category to book category — there honestly is no adequate substitute for reading recent releases of books similar to yours, particularly those written by first-time authors, to gain a sense of what is considered stylish these days — generally speaking, relating what’s going on via actual words tends to be considered better writing than offbeat presentation choices. All the more so if those words show what’s going on, as we saw in that last version, instead of telling it — or requiring Millicent to perform a dramatic reading of the text in order to grasp the fully intended meaning.

Oh, you thought that OhmyGodIwasafraidshewouldsaythat didn’t convey an expectation that the reader would try saying it out loud? Isn’t the sound of this sentence spoken as a single word the point here?

Style is not the only reason that you might want to give careful thought to whether non-standard presentation choices would be more effective than other means of narration, however. While they may seem like a shortcut, they can actually mean more work for you. Not only must any such punctuation and grammar voice choices be implemented with absolute consistency throughout an entire first-person narrative– quite a bit harder than it sounds, if one happens to know the rules or wants to be able to use Word’s grammar-checking function — but honestly, it’s really only clever the first few times a reader sees it done.

Trust me, any experienced Millicent or contest judge will have seen this tactic crop up too often to find it original at this late date in literary history. And how could either of them tell on page 1 whether the omissions were the result of a manuscript-wide authorial choice or the writer’s not being conversant with proper comma use? Heck, are they even sure that the writer of that last version even knows where the comma key is located?

Judgmental? You bet. If Millicent, a literary contest judge, and Santa’s job descriptions have anything in common, it’s that they are tasked with separating those who make an effort to follow their respective spheres’ recognized standards of niceness from those who do not. Rejection is the literary world’s lump of coal, available year-round.

That’s the bad news. The good news is that, unlike so much of the manuscript submission process, proper comma use lies entirely within the writer’s control. Personally, I find that rather empowering — unlike style judgment calls, which must necessarily rely in part upon Millicent’s personal reading tastes, punctuation is governed by rules. And rules can be learned.

Does that huge thunk of jaws hitting the floor reverberating throughout the ether indicate that some of you had been thinking about acceptance vs. rejection purely in terms of writing style? If so, you’re hardly alone: why do you think so many submissions and even queries turn up on Millicent’s desk apparently unproofread? Or spell-checked? Obviously, there are a heck of a lot of aspiring writers out there who think punctuation, spelling, and grammar just don’t matter — or that it’s an agent’s job to see past rule violations to story and talent.

Had I mentioned that to the pros, these things matter very much? Or that in publishing circles, providing error-free manuscript pages containing only sentences whose meanings are clear on a first reading is considered the minimum requirement of professional writing, not an optional extra?

Frankly, every writer who has taken the time to learn her craft should be rejoicing at this. Imagine how hard would it be to get on Santa’s Nice list if you had no idea what he considered nice.

While I’ve got you pondering the hard questions, here’s another: is resting your book’s future on a manuscript draft that does not consistently apply the rules you already know people in publishing expect to see respected really any less of a stab in the dark? Wouldn’t it be a better long-term strategy, as well as a better use of your scant writing time, to invest in making sure that the factors you can control are tweaked in a manner more likely to land you on Millicent’s Nice Job list?

Ah, that suggestion got under some skins, didn’t it? “But Anne!” bellow those who find thinking about rules a barrier to the creative process — and you are legion. “I understand that it’s the writer’s job to make a story come to life on the page, not the reader’s job to decipher convoluted text, but to be absolutely truthful, I don’t feel completely comfortable wielding all of the various rules of grammar and punctuation. I had kinda hoped that once I landed an agent and sold a book, the kind folks who handle books for a living would walk me through all of that.”

I’m glad you brought this up, wobbly rule-appliers — this is one of the greatest divides between how the publishing world thinks of what constitutes a well-written manuscript and how most aspiring writers tend to envision it. To a pro, the technical side of writing is not separable from the overall writing quality; to a new writer, though, punctuation, grammar, spelling, and even clarity are primarily sentence-level issues, easily fixed down the line.

No wonder, then, that it comes as such a shock to most first-time queriers and submitters to learn that the overwhelming majority of manuscripts get rejected on page 1. While the pros see a book’s opening as a representative writing sample, writers regard it as a minuscule fraction of a larger work, each page of which is entitled to its own assessment.

“What do you mean, a couple of punctuation, spelling, or clarity problems on page 1 could have triggered rejection?” they wail, and who could blame them? “Shouldn’t a book be judged by — wait for it — the writing in the whole thing?”

Perhaps, in principle, but very, very few readers wait until the end to come to conclusions about a book, even outside the publishing industry. A Millicent at a well-established agency will read literally thousands of submissions every year. If she read each in its entirety, she would have time to make it through only hundreds.

Believe it or not, this way actually provides a writer with a fresh idea and original voice with a better shot of impressing her. It means fewer book concepts are weeded out at the querying stage than would be necessary if agencies routinely assigned Millicents to read every single syllable of every single submission.

And, lest we forget, to a professional reader, a hallmark of a fabulous new literary voice is its consistency. The Great American Novel should read as lyrically on page 1 as on page 147, right? And shouldn’t it all sound like the same author’s voice?

See why I always encourage writers to read their manuscripts IN THEIR ENTIRETY, IN HARD COPY, and OUT LOUD before submitting them? All too often, aspiring writers new to the game will start sending out their work practically the moment after they type THE END on a first draft, without double-checking that the voice, style, and — as an editor, I must ethically add this — story are 100% consistent throughout the manuscript. It’s completely normal, however, for a first-time novelist’s voice and sense of the story to develop throughout the writing process; going through, figuring out what you like best about your own writing, and revising the whole so it sounds like that (to use the technical term) before you submit can increase your story’s chance of winning friends at an agency by leaps and bounds.

Or, to put it another way, are you the same writer you were the first day you sat down to work on your book? Aren’t you better at conveying your intended meaning now? And, if you take a long, hard look at your objection to Millie’s rejecting manuscripts on page 1, isn’t part of your chagrin that she might not read long enough to get to your best writing?

Heavy thoughts for a holiday, perhaps, but the Literature Fairy’s annual gift to those of us who work with writers is an awareness of just how many of you lovely people spend the last few weeks of December kicking yourselves for not having landed an agent or gotten published in the previous year. If the past is prologue, a phenomenally high percentage of you will translate those feelings into a New Year’s resolution to be a more active aspiring writer next year — to send out a barrage of queries, for instance, or to come up with a really solid list of agents to query. Perhaps you’re going to finish that manuscript, or get the one an agent requested eight months ago out the door. Or maybe, finally, you are going to rearrange your schedule so you can write a specified number of hours per week, rather than the more popular method of trying to squeeze it in whenever you can find the time.

All of these are laudable goals — don’t get me wrong. I would like to suggest, though, that while you are shuffling through the resolution possibilities, you consider adding one more: promising yourself that this will be the year that you spend January sitting down and reading your manuscript from beginning to end, in hard copy, as a reader would, to gain a sense of what is best about your own writing.

Because, really, wouldn’t you have an easier time presenting your work professionally if you didn’t just know that it’s good, but also why? And wouldn’t you be happier if Millicent judged your page 1 if it actually did represent a consistent voice and style throughout the book?

Just a thought. While you’re reading, of course, you could always humor me by keeping an eye out for omitted commas.

Hey, nobody ever said that making it onto Millicent’s Nice Job list was going to be easy. Who did you think she was, Santa?

Enjoy the holiday, everybody; try not to run afoul of any reindeer. I hear that you wouldn’t want to run into Blitzen in a dark alley. Keep up the good work!

The ever-knotty question of what constitutes good writing

An old friend presented me with a stumper yesterday, campers: although neither a teacher nor a writer himself, Nate had just been asked to teach a writing class at work. Specifically, he had been allotted six hours in which to transform the prose stylings of the fine folks in another department from argumentatively sound but hard to follow into…well, the company’s owner had not been all that clear about what better writing would mean in that context, but he certainly was adamant that he wanted it.

Oh, and would the day after tomorrow be too soon to offer the class? Under the circumstances, I would have called me in a panic, too.

Already, I see the logical conclusion-huggers out there scratching their heads. “But Anne,” the rational point out, as they are wont to do, “if this storyline popped up in a novel, readers would find it implausible. In the first place, if the owner doesn’t know what good writing is, how can he set writing standards for the department? If he does not know how his staff is falling short of those standards, how is the class — which, if my calculations are correct, should convene sometime tomorrow morning — to address the problems? And if the boss is so darned worried about his employees’ writing, wouldn’t it make more sense to bring in someone with experience diagnosing writing problems and helping writers iron them out?”

There you go, expecting the real world to be as plausible as fiction. I’ve said it before, and I shall no doubt say it again: reality is a lousy writer.

Case in point: Nate’s predicament is exceptional not in that he’s fallen victim to the astonishingly pervasive notion that anyone who can express himself well on paper must perforce be capable of teaching others how to do it — which, as anyone who has attended an authors’ panel on craft issues at a writers’ conference could tell you, does not always bear out in practice — but insofar as he happened to have gone to elementary school with an editor willing to help him come up with a last-minute lesson plan. Makeshift workplace writing seminars seem to have been on the rise in recent years; I hear constantly from aspiring writers who insist that their queries must be in business format (left-justified, non-indented paragraphs, a skipped line between paragraphs) because, they claim, “the guy who taught my writing class at work said standards have changed.”

Upon further inquiry, that guy virtually never turns out to have received the Nobel Prize in literature, if you catch my drift.

To be fair, though, Since my primary experience of Nate’s forays into the realm of the Muse has been a paragraph or two in his annual Christmas card, I’m not really in a position to assess his writing — and since neither of us work in the department he’s assigned to teach, I had to ask to peruse his potential students’ writing specimens before I could even begin to give him advice. Every profession has its own internal standards for communicative excellence, after all; for all I know, Nate might be the Edith Wharton of interoffice memoranda.

As a writing teacher, however, I did know that his terrified, broad-based question, “How do I teach these people to improve their writing?” was not one easily answered under any circumstances. Those of us who edit for a living hear this one fairly often, doubtless due to the widespread and erroneous belief in one-size-fits-all writing solutions — and universally-applicable writing advice, for that matter.

Which is why, one presumes, that the standard editorial answer is, “It depends. What kind of writing are you talking about?”

Did that resounding thunk of chins collectively hitting floors indicate that at least a few of you were unaware that what constitutes good writing varies not only by style and voice, but by context and intended audience as well? To those of us that read for a living, there’s no such thing as generic good writing, especially when one is discussing books. While clarity and voice consistency are desirable in any genre, specific standards vary by book category: what would be laudable in YA, after all, might bore a literary fiction readership to death, and vice versa. The conventions by which paranormals operate quite happily would seem absurd in a Western. And call me zany, but when I pick up a cookbook, I don’t expect it to read like a Sherman Alexie short story. (His new short story collection is terrific, by the way, even though it contains some old stories.)

So while a layperson might have responded to “How do I teach these people to improve their writing?” with a handful of soothing platitudes about the importance of showing vs. telling or some light wrist-slapping on the subject of run-on sentences, Nate could hardly have asked a pro like me more challenging question, or one more likely to produce a three-hour answer. Since neither he nor his prospective students seemed to be looking to break into the literary market, however, I spared him the nuanced lecture on the many gradations of stylistic merit, contenting myself instead with asking what kind of writing these fine folks habitually did and what about their efforts had disturbed his employer enough to be willing to stop the enterprise dead in its tracks for a day in order to improve it.

The questions seemed to surprise him, or so I surmise from a pause long enough for me to have set down the phone, have my hair permed, and returned without missing his response. “Well,” he said eventually, “they’re expected to describe real-world situations.”

Was it callous of me to laugh? “That, I’m afraid, is the challenge faced by every memoirist and other nonfiction writer who has ever trod the earth’s crust — and a hefty percentage of the novelists as well.”

“Yes,” he replied, “but my folks are not very good at it.”

As I love you people, I shall not reproduce the eighteen minutes of cross-examination required to elicit what might charitably be regarded as a reasonable description of what kind of writing these excellent people were not doing well, for whose eyes it was intended, and how their literary efforts were not pleasing that target audience. To my ear, the problem seemed not to be entirely writing-related: the budding Hemingways in question were routinely expected to walk into conflict-ridden situations, rapidly assess the various potential and/or current combatants’ needs, desires, and aggressive capabilities, and produce a terse summary in the few minutes they had at their disposal before diving into the next fracas.

I’m inclined to believe that even the actual Hemingway would have found that a writing challenge, especially on a short deadline. And the more Nate talked, the more the tight deadlines seemed to be exacerbating the writing problems. In a move that might not astonish anyone familiar with either rushed writing or professional jargon — but evidently did come as something of a surprise to Nate’s employer — those harried scribblers had fallen into the habit of using stock phrases to save time. If not actually using the copy and paste functions to recycle entire sentences.

Obviously, that practice would over time try the patience of anyone tasked with reading many of these reports back-to-back, but not only for reasons of style. Specific descriptions would not be particularly conducive to reuse, right? In order to be easily portable, the less descriptive those statements could be, the better.

Better for the rushed copy-and-paster, that is, not for descriptive clarity — or, importantly for the credibility of the reports Nate’s students are expected to write, the reader’s ability to picture what’s going on. Even if one of these writers is a terrific observer and an obsessively honest reporter of fact, repetitive wordsmithing will convey a less-then-meticulous impression.

Let’s examine why. If Report #1 reads like this:

Arnold, Beatrice, and Celeste work in adjacent cubicles in an office on the fifth floor, and they do not get along, because everyone has different opinions about the best way to get work done. Words are routinely exchanged when conflict arises. On October 2, fearing for their lives, coworkers called the police.

And Report #2 reads like this:

David, Evelina, Franz, and Gerard work in adjacent cubicles in a ground-floor office, and they do not get along, because some of them feel that the division of work is not fair. Words are routinely exchanged when conflict arises. On October 2, their boss got sick of it and called us in.

It’s pretty hard for the reader to tell these two battling groups apart, apart, isn’t it? That’s the nature of generic description: even if the writer’s has something specific in mind, stock phrasing represents generalities — and that’s what the reader is going to take away.

Lest those of you who write fiction be congratulating yourselves, thinking that this is one writing problem, thank goodness, that does not apply to your work, let me hasten to add that the same principle applies to any description. No matter how detailed the writer’s mental image of a person, place, thing, or situation might be, if the narrative uses generalizations to depict it, or holds back salient details, the reader’s going to end up with only a vague impression of the writer’s artistic vision.

Take, for example, the photograph at the top of this post. It would be factually accurate, as well as quite speedy, to describe it as a picture of a piece of wood. A writer in less of a hurry could tell a reader that the wood is dry, has a knot in it, and that a small portion of it had apparently been slightly burned at some point in the dim past.

All of that would be true; you can see that for yourself. But if you had never seen the photograph in question, would reading either of those descriptions enable you to picture it? Couldn’t those descriptions apply to a practically infinite variety of photos of pieces of wood?

If we cranked our observational skills up to high, however, and set our literary skills on stun, we could easily describe that image so thoroughly that the reader would not only be able to envision it, but would know precisely how that particular hunk of wood differed from every other piece of wood on the planet. If the reader ever encountered it in real life, she would recognize it. (“That’s it, officer — that’s the lumber I read about!“)

If the description on the page does not show the relevant specifics, though, how is the reader supposed to learn about them? Guesswork? Telepathy? Showing up on the author’s doorstep and demanding a fuller description?

Obviously, at least from a professional reader’s perspective, it’s not the reader’s job to do any of these things; it’s the writer’s job to provide those specifics. How a savvy writer would chose to go about that, though, might well depend upon the type of narrative that would contain the description, as well as the writer’s individual stylistic preferences and the needs of the scene. In a thriller, for instance, a just-the-facts description might be appropriate:

The glass in the window rattled in the wind. Not too surprising, really, considering the state of the wood holding it together: dry, cracked, and full of knots. Even its garish yellow paint job seemed to have given up on holding itself together.

In an emotional YA scene, however, this treatment might make more sense:

I ran my fingertips along the warped wood of the window frame, wondering if I could pry it open. Old yellow paint flaked onto my sleeve as I worked a pencil into the largest crack in the wood. The last inmate must have been too depressed to try to escape — all she seemed to have done was crush out a cigarette on the yielding wood.

For literary or mainstream fiction, though, it could read like this:

No wonder the window leaked heat like a warped sieve — the very wood holding it together had dried out to the point of shattering. An ancient knot spun near the confluence of sill and frame, sending angry concentric circles of resistance shivering toward the glass. Deep, murky cracks wrinkled decades-old yellow paint.

Quite a difference from the window frame was made of wood and painted yellow, eh? While all of these descriptions are factually true, the reader would take away radically varying mental images.

Bearing that in mind, let’s take another gander at our two original examples. Now that we know that the reader’s sense of what’s going on could be substantially improved by including more specifics, what other style changes would be helpful here?

Arnold, Beatrice, and Celeste work in adjacent cubicles in an office on the fifth floor, and they do not get along, because everyone has different opinions about the best way to get work done. Words are routinely exchanged when conflict arises. On October 2, fearing for their lives, coworkers called the police.

David, Evelina, Franz, and Gerard work in adjacent cubicles in a ground-floor office, and they do not get along, because some of them feel that the division of work is not fair. Words are routinely exchanged when conflict arises. On October 2, their boss got sick of it and called us in.

Did the word and phrase repetition catch your eye this time around? It would have maddened Millicent the agency screener, and for good reason. Even taking Report #1 and Report #2 individually, their repetitive phrasing is, let’s face it, not very interesting to read — and thus inherently less memorable, from the reader’s point of view, than more varied word choice.

Did that last contention make you do a double-take? Okay, here’s a test of whether it’s true: quick, without scrolling back up, explain the differences between what the writer observed in Situation #1 and Situation #2.

Did you come up with anything but a floor level, and perhaps a couple of the participants’ names? Neither would a reader. That’s a writing problem as much as a matter of content choice.

How so? Well, by definition, repeated phrases do not add new information to a description in the way that fresh wording can. Yet many writers deliberately repeat words and phrases, apparently in the mistaken belief that the reader will magically derive a more complex meaning from seeing the same writing a second, third, or fourth time than s/he did the first time around. Take a gander:

The sight made Zenobia sad, sad in a way that no sight had made her feel before. And that realization made her sad, too, because she realized that unless she could manage to change the course of history, she might well be the last human ever to see the sight at all.

Okay, okay, I get it: the lady’s sad, and she’s seeing something. But no matter how many times the narrative tells me Zenobia’s sad, I’m not going to understand her sadness better than I did the first time it used the word. And surely it’s not unreasonable for me as a reader to wonder what the heck she’s seeing — or to resent that the narrative keeps referring to a sight that it’s not showing me.

Seem like an extreme example? Perhaps this frequency of word repetition is on the high end, but you’d be amazed at how often manuscript submissions simply adapt few chosen words and phrases to many descriptive purposes. Verbs are particularly prone to this treatment.

The door was locked. That was unexpected, like the frustration downtown had been. He tried to break it down, but the door was too strong for him. Frustration made him grind his teeth.

He was down to his last idea. If he couldn’t get inside, or at least prove that he had tried, all of his plans would be down the drain. He would be broke. It was just like that time in Phoenix, when Ariadne had treated him like a dog.

If you don’t mind my asking, what does was convey to the reader the fourth time it appears that it didn’t in the first three iterations? Or, to stand the question on its head — a lot more interesting than any of the activity indicated by the verb choices here, I must say — what does this passage gain in either stylistic or in storytelling terms by recycling these words and phrases?

Come up with anything? I didn’t, either. But you’re starting to feel more sympathy for the conflict-describers’ supervisors, are you not, if not for Millicent, for having to read this kind of prose all the time?

I sense some furtive shifting in chairs out there. “But Anne,” those of you fond of word repetition protest, and well you should, “isn’t word choice a matter of style? Maybe the writer here reused things deliberately. The phrasing above might not be your cup of tea, or Millicent’s, but it is stylistically distinct. In fact, read out loud, it might even sound pretty cool.”

That, as you say, is a matter of opinion, but even if Millicent or I did think it sounded cool (and I don’t), the limited vocabulary and repetitive phrasing here carry distinct clarity costs. What, may I ask, happened downtown? Why was it frustrating, and what about it produced the same type of frustration as the current situation? For that matter, how is this situation like what occurred in Phoenix? While we’re asking, who is this trollop Ariadne, and in what way did her interactions with our hero resemble the manner in which she might hobnob with man’s best friend?

See the problem? Even if the manuscript prior to this point had simply throbbed with detail about that donnybrook downtown, conveyed a sterling sense of our hero’s door-battering capabilities, and devoted 70 pages to Ariadne’s emotionally questionable proclivities, the word choices here deprive the reader of a clear sense of what’s going on in this particular moment. Not all feelings of frustration are identical, so why present them as though they were? How does our hero attempt to breach the door, and how precisely did it resist him?

And don’t even get me started on how the inclusion of hackneyed phrases — down the drain, treated him like a dog — further obfuscate meaning. Yes, most of us will understand in general what these stock phrases mean, but it honestly isn’t the reader’s job to guess how these clich?d descriptions apply to this particular situation, is it?

Hadn’t thought of those phrases that way, had you? Most writers new to the game wouldn’t: if a phrase is in common use, they reason, it just sounds right. How else would someone put it?

That’s a dangerous question to tempt Millicent to consider, I’m afraid. “Well,” she is likely to snap, “a writer might want to phrase it in a more original fashion, just for the sake of style. While this one is at it, s/he might consider applying some thought to coming up with less expected ways to convey break it down and grind his teeth, too.”

You have a point there, Millie, and one that applies equally well to the workplace writing of our first examples and manuscripts intended for submission to agents and editors. Naturally, it’s important that writing sounds good to the writer, but that is not the only measure of whether a passage is well-written. It needs to sound good to the reader — and not just any reader, either. It must sound good to the reader in the writer’s chosen audience, the kind of reader who already reads books like the one the writer has produced.

Why? Because that’s the reader who will ultimately buy that writer’s work when it appears in print.

Millicent wants to help good writers reach that reader. So does her boss, the agent of your dreams, and the editor to whom he pitches manuscripts. Since agencies and publishing houses specialize in marketing to particular types of readers — thus book categories, right? — it’s a safe bet that all of these professional readers will be familiar with the kind of prose that’s currently selling well to your target audience.

That means, in practice, that they’re not just looking for generic good writing. They’re looking for what that audience will consider good writing.

Which, of course, will vary by book category. And if that doesn’t make you want to stop scrolling through this post, snatch up your hat, and race to the nearest well-stocked bookstore to check what kind of prose readers of books like yours are buying these days, well, you might want to reexamine your priorities.

I sense some purists gearing up to be huffy, do I not? “I’m appalled, Anne,” those who pride themselves on eschewing mere mercenary motives scold. “I thought we were talking about good writing here, not altering our artistic vision to conform to whatever bestseller happens to be dominating the literary market at the moment. I don’t want to sound identical the authors whose work happens to be selling well in my book category; my work is original.”

I applaud that — and it’s precisely my point. By definition, stock phrases, clich?s, and expected phrasing do not read on the page as the original phrasing of an exciting new voice; they’re generic. At submission time, that means that using them can never help a writer impress Millicent stylistically.

They’re a waste of page space, frankly. As your friend in the biz and sincere well-wisher, I would rather see you devote that space to what’s best about your writing: your individual vision, expressed as only you can describe it on the page, in a manner likely to appeal to your target readership.

No amount of one-size-fits-all writing advice is going to be able to tell you how to do that — and, frankly, that’s probably good news if you’re trying to develop your individual authorial voice. Generic style precepts that purport to be universally applicable presuppose a single notion of good writing. But you have too much respect for your intended reader than to buy into that oversimplified notion, don’t you?

Don’t squander your unique artistic vision by expressing it in vague terms or overused phrases. Trust me, your reader will want to gain a clearer sense of what you have in mind. Keep up the good work!

Don’t forget your troubles — come on, get unhappy, by guest blogger Joel Derfner

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Hello again, campers –

We bring our week of advice on moving from one book to the next to a close with not only a bang, but a hop, skip, and a jump: today, I am delighted to be bringing you some words of wisdom on writing a second memoir from none other than one of my all-time favorite memoirists Joel Derfner,>Swish: My Quest to Become the Gayest Person Ever and What Ended Up Happening Instead. You may also know him as the insidiously funny blogger, Faustus, M.D., or as one of the stars of the reality TV show Girls Who Like Boys Who Like Boys.

And no, you didn’t misread the blurb on the cover: it’s that Elton John. The little bird that flies around telling people things told me that he liked the original release of Joel’s memoir so much that he volunteered to blurb the second edition.

If you prefer not to receive your news from passing waterfowl, you can read a fuller account of this remarkable publication story in Joel’s earlier guest post on book promotion. While we’re on the subject of guest posts, Joel also charmed the Author! Author! community with an exceedingly useful guest post on obtaining permission to use song lyrics in your books, should any of you be contemplating setting foot on that particular Yellow Brick Road. (Or were you under the impression that memoirs and novels could quote songs willy-nilly? Au contraire, mon fr?re.)

Mssr. John was not the only one to fall in love with Joel’s deeply human, devastatingly honest, and often howlingly funny voice. I already knew how amusing and insightful Joel was before the book came out, yet as the neighbors that did not move away instantly at the sight can attest, certain sections of this book made me rush into the street, tap-dancing with glee. Sparklers may or may not have been involved.

Was I that hard up at the time for some humorous memoir? you ask, bemused. No, thank you, I write, read, and edit funny memoir all the time. What separated Joel’s first book from, well, everything else was not merely how consistently diverting it was — not an easy trick, with a life fully and well lived — but how unblinkingly truthful it was.

Yes, those of you rolling your eyes? “Oh, come on, Anne,” the memoir-jaded snort. “The whole point of memoir is that it’s true, isn’t it?”

Ah, but there’s true in the sense of having actually occurred — and true that sends shivers through your membranes because it shows you life in a way you had not seen it on a page before. There’s true that reads plausibly — and true that makes the reader gasp, “Wow, my therapist does not know me as well as I now know this memoirist.” And, as any memoir editor worth her salt and/or pepper could tell you, there’s true that’s well-written — and there’s true that’s so prettily phrased that one’s socks, shoes, and pinky rings get blown off.

Or, at the very least, that causes one to go running out into the street, looking for an innocent bystander to whom to read a particularly striking passage. (My neighborhood used to be so quiet before I met Joel.)

I’m certainly not the only professional reader that felt this way when his bombshell of a first memoir came out, incidentally. Some other bon mots from those that know about such things:

In a culture where we disguise vulnerability with physical perfection and material success, Derfner skewers heartache with Wildean wit . . . [Derfner is] the next No?l Coward.?Out.com

“Searing.” — Washington Blade

“Derfner’s writing is perfect. . . . He’s your best friend. He’s your brother. He is you.” — EDGE Los Angeles

“Sometimes hilarious, sometimes poignant, always clever, and unpredictable.” — Philadelphia Gay News

What’s that you say? You’d like me to stop telling you the man can write and let him get on with showing you same? Reasonable enough. Let’s start with the publisher’s blurb for Swish:

Joel Derfner is gayer than you.

Don’t feel too bad about it, though, because he has made being gayer than you his life’s work. At summer day camp, when he was six, Derfner tried to sign up for needlepoint and flower arranging, but the camp counselors wouldn’t let him, because, they said, those activities were for girls only. Derfner, just to be contrary, embarked that very day on a solemn and sacred quest: to become the gayest person ever. Along the way he has become a fierce knitter, an even fiercer musical theater composer, and so totally the fiercest step aerobics instructor (just ask him — he’ll tell you himself).

In Swish, Derfner takes his readers on a flamboyant adventure along the glitter-strewn road from fabulous to divine. Whether he’s confronting the demons of his past at a GLBT summer camp, using the Internet to meet men — many, many men — or plunging headfirst (and nearly naked) into the shady world of go-go dancing, he reveals himself with every gayer-than-thou flourish to be not just a stylish explorer but also a fearless one. So fearless, in fact, that when he sneaks into a conference for people who want to cure themselves of their homosexuality, he turns the experience into one of the most fascinating, deeply moving chapters of the book. Derfner, like King Arthur, Christopher Columbus, and Indiana Jones–but with a better haircut and a much deeper commitment to fad diets–is a hero destined for legend.

Written with wicked humor and keen insight, Swish is at once a hilarious look at contemporary ideas about gay culture and a poignant exploration of identity that will speak to all readers–gay, straight, and in between.

Here again, we smack head-first into that bugbear of memoirists everywhere, the distinction between true and true. All of these statements are factually accurate about the book, but what struck me most about Joel’s memoir, what set my membranes humming, my feet tap-dancing, and my neighbors scurrying into the street to see why I was shouting is not mentioned in this blurb.

What’s missing, in my view? The fact — oh, okay, my opinion — that this is one of the best memoirs ever written on how darned hard it is to be a smart, sensitive human being in a world that habitually rewards neither.

And that, my friends, is what has made this book among the most tattered on my memoir shelf. Occasionally, life will throw a meandering curveball that knocks one of Joel’s beautifully-phrased insights out of my at this point stuffed-to-bursting memory vaults, sending me rushing right back to the text.

Oh, and in the spirit of this series, I should add: the guy’s paid his dues as a writer, and then some. He’s done it with wit, humor, and perseverance in the face of some pretty long odds. All of which has not only garnered my completely ungrudging respect (and you of all people know how high my threshold for grudge-free respect is), but a feeling that somewhere up there in the Muses’ palace, the Ladies in Charge have already reserved some serious shelf space for Joel’s subsequent literary achievements.

Ah, but there’s the rub, isn’t it? After a debut memoir like that, what precisely does one do for an encore?

I asked Joel that question, and rather than fleeing with the flailing arms and piercing screams such a seemingly flippant but subversively difficult question deserves, he gave it the alternately serious and humorous literary attention that has caused me to come to think of him as the memoirist little brother the Muses should have seen to it that I had. (With all requisite apologies to the nonfiction author big brother with whom they actually provided me — oh, you thought my parents would have put up with offspring that didn’t write?)

Here, then, is his response, and I have to say, I wish I had read it before I first sat down to write a memoir. In my checkered experience, it’s not only true — it’s true. Take it away, Joel!